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Customer Service Restaurant Jobs (NOW HIRING)

Capriotti's Sandwich Shop

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Assistant Manager Quick Service Restaurant

Las Vegas, NV · On-site

$45K/yr (+ commission)

You will be responsible for providing customers with a memorable takeout and dining experience. Responsibilities: * Supervise and coordinate all restaurant activities * Oversee guest services and ...

The Restaurant Zone

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Assistant Manager - Restaurant

Brockton, MA · On-site

$19 - $22/hr

This is a hands on leadership role for someone who enjoys a fast paced environment, takes pride in excellent customer service, and knows how to keep a restaurant running smoothly during busy periods.

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Customer Service Restaurant information

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How much do customer service restaurant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service restaurant in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service restaurant job?

Customer service restaurant jobs involve interacting with customers to ensure they have a positive dining experience. These roles can include greeting guests, taking orders, serving food and beverages, answering questions about the menu, handling payments, and resolving any issues or complaints. Employees in these positions need strong communication skills, patience, and the ability to work efficiently in a fast-paced environment. The goal is to provide excellent service that encourages repeat business and positive reviews.

What are the key skills and qualifications needed to thrive as a customer service restaurant professional?

To excel in a Customer Service Restaurant role, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and food safety protocols is often required. Outstanding communication, patience, and a positive attitude help you build rapport with guests and resolve issues effectively. These skills ensure a smooth dining experience, repeat business, and a positive reputation for the restaurant.

What are some common challenges faced by customer service staff in a restaurant setting, and how can they be effectively managed?

Customer service staff in restaurants often encounter challenges such as handling high-pressure situations during busy hours, managing difficult or dissatisfied customers, and balancing multiple tasks at once. Effective communication, teamwork, and staying calm under pressure are essential skills to navigate these challenges. Many restaurants provide training and encourage staff to support each other, ensuring that customer concerns are addressed promptly and professionally. Developing good problem-solving abilities and maintaining a positive attitude can make these challenges more manageable and contribute to a rewarding work experience.

What is the difference between Customer Service Restaurant vs Customer Support Specialist?

AspectCustomer Service RestaurantCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in food serviceHigh school diploma; technical or customer service certifications
Work EnvironmentFast-paced restaurant settings, face-to-face interactionOffice or call center, remote options possible
Industry UsageFood service, hospitalityTechnology, retail, service industries
Common Search/ComparisonCustomer Service Restaurant vs Customer Support Specialist

Customer Service Restaurant primarily involves direct interaction with customers in a food service environment, focusing on order accuracy, hospitality, and in-person service. Customer Support Specialist typically works in a more technical or office setting, providing assistance via phone, email, or chat. While both roles require strong communication skills, the Customer Service Restaurant role emphasizes hospitality and food industry knowledge, whereas Customer Support Specialists often need technical troubleshooting skills.

What does customer service do in a restaurant?

Customer service in a restaurant involves greeting guests, taking orders, serving food and beverages, addressing customer questions or concerns, and ensuring a positive dining experience. It requires good communication skills, attentiveness, and the ability to handle multiple tasks efficiently.
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What cities are hiring for Customer Service Restaurant jobs?

Cities with the most Customer Service Restaurant job openings:

What states have the most Customer Service Restaurant jobs?

States with the most job openings for Customer Service Restaurant jobs include:

What are popular job titles related to Customer Service Restaurant jobs?

For Customer Service Restaurant jobs, the most frequently searched job titles are:

Customer Service Restaurant jobs near you
Infographic showing various Customer Service Restaurant job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Full Service Restaurant Manager

Slidell, LA • On-site

Best Western Plus
Traveler Accommodation • 1 - 5K employees
Learn more about Best Western Plusexternal

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Best Western rating

4.7

Company rating: 4.7 out of 10

Based on 388 frontline employees who took The Breakroom Quiz

Job description

Work for a 2026 Best of St. Tammany Parish award-winning team!
Copeland's of New Orleans proudly earned Gold for Best All-Around Restaurant. Join a team that's recognized for delivering exceptional food and hospitality every day.
Flavor You Can Feel. Roots You Can Trust
Since 1983, Copelands has been more than a restaurant- it's a family-run legacy built on passion, pride, and integrity. We offer a fun, innovative, and rewarding environment. We craft made-from-scratch dishes with the freshest local ingredients.
A Copeland's Manager is a positive role model of our core values, instills these values in their Krewe Members, and supports their GM in all aspects of daily operations. At Copeland's, we value Serious Personal Commitment, Pride in Our People, Integrity, Passion for Food, Generosity, Continuous Learning, and Winning Orientation.
Perks of being a Copeland's Manager:
• Health, Dental, & Vision Insurance
• Basic Life Insurance
• Short- and Long-Term Disability
• Supplemental Insurance (Accidental and Critical Illness)
• Competitive Pay
• Bonus Potential
• Retirement Plan
• Paid Vacation
• Employee celebrations & recognition!
As a Manager, your daily responsibilities would include:
• Uphold and enforce all of Copeland's systems, standards, routines, and recipes.
• Forecasting and ensuring cost-effective operation of inventory and production.
• Report and support the General Manager and their daily goals.
• Supporting and maximizing your Krewe's productivity.
• Attract and recruit new Krewe members.
• Enhancing guest experiences for better customer satisfaction.
• Meet the high cleanliness and safety standards for the staff and guests.
Great Skills to have:
• 2+ Years of Restaurant Management experience.
• Fostering team collaboration and pride.
• Strong "People Management" and communication skills.
• Lifelong Learning Focus and commitment to excellence.
• Experience with Microsoft Word, Excel, PowerPoint, etc.
• Staff development and retention.
If you're a dynamic leader with a love for great food and exceptional service, we want to hear from you! Take the next step in your career and join us as we redefine casual dining.
Salary Description
Starting up to $50,000 - $65,000

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