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Customer Service Restaurant Jobs (NOW HIRING)

Chick-fil-A

Customer Service

Baton Rouge, LA

$10 - $15/hr

Chick-fil-A is the fastest growing Quick Service Restaurant in the nation * Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years * Chick-fil-A is on Forbes Lists for:

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How much do customer service restaurant jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for customer service restaurant in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Restaurant professional, and why are they important?

To excel in a Customer Service Restaurant role, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and food safety protocols is often required. Outstanding communication, patience, and a positive attitude help you build rapport with guests and resolve issues effectively. These skills ensure a smooth dining experience, repeat business, and a positive reputation for the restaurant.

What is the 30/30/30 rule for restaurants?

The 30/30/30 rule in restaurants is a customer service guideline where staff aim to greet guests within 30 seconds, take their order within 30 seconds of greeting, and deliver the food within 30 minutes of ordering. For customer service roles, following this rule helps ensure timely and efficient service, enhancing customer satisfaction.

What are some common challenges faced by customer service staff in a restaurant setting, and how can they be effectively managed?

Customer service staff in restaurants often encounter challenges such as handling high-pressure situations during busy hours, managing difficult or dissatisfied customers, and balancing multiple tasks at once. Effective communication, teamwork, and staying calm under pressure are essential skills to navigate these challenges. Many restaurants provide training and encourage staff to support each other, ensuring that customer concerns are addressed promptly and professionally. Developing good problem-solving abilities and maintaining a positive attitude can make these challenges more manageable and contribute to a rewarding work experience.

What is the job description of customer service in a restaurant?

A customer service role in a restaurant involves greeting guests, taking orders, serving food and beverages, and addressing customer inquiries or complaints to ensure a positive dining experience. It requires good communication skills, attentiveness, and knowledge of the menu, often using point-of-sale systems. The job may also include cleaning tables and maintaining a clean environment.

What is the difference between Customer Service Restaurant vs Customer Support Specialist?

AspectCustomer Service RestaurantCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in food serviceHigh school diploma; technical or customer service certifications
Work EnvironmentFast-paced restaurant settings, face-to-face interactionOffice or call center, remote options possible
Industry UsageFood service, hospitalityTechnology, retail, service industries
Common Search/ComparisonCustomer Service Restaurant vs Customer Support Specialist

Customer Service Restaurant primarily involves direct interaction with customers in a food service environment, focusing on order accuracy, hospitality, and in-person service. Customer Support Specialist typically works in a more technical or office setting, providing assistance via phone, email, or chat. While both roles require strong communication skills, the Customer Service Restaurant role emphasizes hospitality and food industry knowledge, whereas Customer Support Specialists often need technical troubleshooting skills.

What are customer service restaurant jobs?

Customer service restaurant jobs involve interacting with customers to ensure they have a positive dining experience. These roles can include greeting guests, taking orders, serving food and beverages, answering questions about the menu, handling payments, and resolving any issues or complaints. Employees in these positions need strong communication skills, patience, and the ability to work efficiently in a fast-paced environment. The goal is to provide excellent service that encourages repeat business and positive reviews.

What's the highest paying customer service job?

In customer service roles, managerial positions such as Customer Service Managers or Customer Support Directors tend to have the highest salaries, often exceeding $60,000 annually. Specialized roles that require technical knowledge or industry expertise, like technical support managers or client relations directors, can also command higher pay. Advancement, experience, and industry can significantly influence earning potential in customer service careers.

What jobs pay 2000 a day?

Jobs in high-level executive roles, such as CEOs or investment bankers, can pay $2,000 or more per day, especially with bonuses and commissions. Certain specialized consulting, legal, or medical professions may also reach this level with significant experience and client volume. These roles typically require advanced skills, certifications, or extensive experience.
More about Customer Service Restaurant jobs
What cities are hiring for Customer Service Restaurant jobs? Cities with the most Customer Service Restaurant job openings:
What states have the most Customer Service Restaurant jobs? States with the most job openings for Customer Service Restaurant jobs include:
What job categories do people searching Customer Service Restaurant jobs look for? The top searched job categories for Customer Service Restaurant jobs are:
Customer Service Restaurant jobs near you
Infographic showing various Customer Service Restaurant job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 88% Full Time, 6% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
General Manager- Food Service/Restaurant

General Manager- Food Service/Restaurant

Garden Catering

Stamford, CT

$75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

As a General Manager- Food Service/Restaurant, you’ll use our core values as your playbook to ensure your team, guests, and restaurant are safe, happy and well taken care of. You’ll manage and control the finances of the restaurant and lead initiatives assigned to you by the District Manager. Through continuous coaching and maintaining a positive work environment, you will help create an environment that fosters our next generation of leaders. 

General Manager- Food Service/Restaurant Responsibilities:

  • Focus on People First Maintain a culture of development by recruiting top talent, adhering to our training program with every new hire, fostering a cross-trained team, and encouraging the growth of potential leaders. 
  • Adhere to Labor Budgets through proper scheduling, control labor on shift with laser focus and phasing.
  • Control food and supply costs, maintaining less than a 1.5% COGS variance. Monitor food handling, recipe adherence, waste tracking, and inputting voids, comps, and discounts into the back-office administration system. 
  • We make the best chicken nuggets you’ll ever have. You’ll oversee the quality of the nuggets, and make sure the process is consistent and compliant with our recipe every day, every batch. 
  • Community Matters. Search for potential partnerships, events, and nonprofits where we can be of-service to while raising brand awareness and good spirit.
  • Commit to fast, accurate, and positive guest experiences with exceptional customer service, food production, and respond to guest feedback through our software on a daily basis. 
  • Ensure safe food handling, cleanliness, and security policies are met by completing a Daily Line Check to ensure compliance according to Company and local health standards and maintain a health inspection score of 90% and a Blanket completion score of 80%.
  • Must be able to perform each job role in order to role model the standards, support proper training, and assist during peak periods, and to save labor during slow periods. 
  • Become an expert in our catering services so you can assist customers placing large orders for special events. 
  • Control food and supply costs by monitoring proper food handling, recipe adherence, waste tracking, and inputting voids, comps, and discounts into the back-office administration system. 
  • Count, report, and manage daily cash inventory. 
  • Maintain a positive and professional approach with your team and guests.
  • Other tasks and assignments delegated to you by leadership.

General Manager- Food Service/Restaurant Requirements

  • 2+ years of experience as a General Manager or similar role required. 
  • Must be Hospitality driven; passionate about taking care of your team members and guests
  • High School or GED preferred and/or culinary education
  • Servsafe certification preferred
  • Great verbal & written communication skills and strong interpersonal and conflict resolution skills 
  • Able to work in a fast-paced environment and maintain a high degree of pace and intensity for an extended period of time
  • Able to be exposed to chemicals and food allergens (including but not limited to; meats, fish, nuts, dairy, and oils) without issue
  • You have the ability to lift 50 lbs. consistently while twisting, reaching, and bending.
  • You are a team player with a guest first attitude.

General Manager- Food Service/Restaurant Benefits:

  • Generous quarterly bonus potential
  • $3,000 retention bonus after three years 
  • $1,000 bonus per employee referral  
  • Health benefits, matching 401 K (3.5% annual), Dental, Vision and Life
  • Flexible scheduling
  • Free shift meals, plus discounts on personal catering orders
  • Earn up to 3 weeks paid time off
  • Growth potential through company sponsored education and training

Garden Catering makes the BEST chicken nuggets you'll ever have. Founded in 1978, our nuggets have been around since Bruce Springsteen blared on vinyl and disco vibes were in full swing.
We’re a quick-serve style restaurant with a full menu of nuggets, wraps, salads and breakfast served all day. Catering is a huge part of our business and in some locations we also offer late night hours. We are a family owned and operated company with 8 locations in CT and NY and more locations on the horizon.
We believe in family first, community impact, and doing whatever it takes to be of-service to our team and of course, to our guests.