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Customer Service Restaurant Jobs (NOW HIRING)

Ryan Restaurant Corp

Restaurant Manager

Billings, MT · On-site

Ensuring the highest level of customer service & guest satisfaction. * Opening & closing the restaurant when needed. * Flexibility schedule wise to support operations when needed. Requirements: * 2+ ...

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Customer Service Restaurant information

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How much do customer service restaurant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer service restaurant in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service restaurant job?

Customer service restaurant jobs involve interacting with customers to ensure they have a positive dining experience. These roles can include greeting guests, taking orders, serving food and beverages, answering questions about the menu, handling payments, and resolving any issues or complaints. Employees in these positions need strong communication skills, patience, and the ability to work efficiently in a fast-paced environment. The goal is to provide excellent service that encourages repeat business and positive reviews.

What are the key skills and qualifications needed to thrive as a customer service restaurant professional?

To excel in a Customer Service Restaurant role, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and food safety protocols is often required. Outstanding communication, patience, and a positive attitude help you build rapport with guests and resolve issues effectively. These skills ensure a smooth dining experience, repeat business, and a positive reputation for the restaurant.

What are some common challenges faced by customer service staff in a restaurant setting, and how can they be effectively managed?

Customer service staff in restaurants often encounter challenges such as handling high-pressure situations during busy hours, managing difficult or dissatisfied customers, and balancing multiple tasks at once. Effective communication, teamwork, and staying calm under pressure are essential skills to navigate these challenges. Many restaurants provide training and encourage staff to support each other, ensuring that customer concerns are addressed promptly and professionally. Developing good problem-solving abilities and maintaining a positive attitude can make these challenges more manageable and contribute to a rewarding work experience.

What is the difference between Customer Service Restaurant vs Customer Support Specialist?

AspectCustomer Service RestaurantCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in food serviceHigh school diploma; technical or customer service certifications
Work EnvironmentFast-paced restaurant settings, face-to-face interactionOffice or call center, remote options possible
Industry UsageFood service, hospitalityTechnology, retail, service industries
Common Search/ComparisonCustomer Service Restaurant vs Customer Support Specialist

Customer Service Restaurant primarily involves direct interaction with customers in a food service environment, focusing on order accuracy, hospitality, and in-person service. Customer Support Specialist typically works in a more technical or office setting, providing assistance via phone, email, or chat. While both roles require strong communication skills, the Customer Service Restaurant role emphasizes hospitality and food industry knowledge, whereas Customer Support Specialists often need technical troubleshooting skills.

What does customer service do in a restaurant?

Customer service in a restaurant involves greeting guests, taking orders, serving food and beverages, addressing customer questions or concerns, and ensuring a positive dining experience. It requires good communication skills, attentiveness, and the ability to handle multiple tasks efficiently.
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What cities are hiring for Customer Service Restaurant jobs?

Cities with the most Customer Service Restaurant job openings:

What states have the most Customer Service Restaurant jobs?

States with the most job openings for Customer Service Restaurant jobs include:

What are popular job titles related to Customer Service Restaurant jobs?

For Customer Service Restaurant jobs, the most frequently searched job titles are:

Customer Service Restaurant jobs near you
Infographic showing various Customer Service Restaurant job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Restaurant Team Member (Customer Service)

Magnolia, TX

Chick-fil-A
Restaurants • 5 - 10K employees
Learn more about Chick-fil-Aexternal

$12 - $15/hr

Full-time

Re-posted 21 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,724 frontline employees who took The Breakroom Quiz

Job description

Company: Chick-fil-A Magnolia at Heritage Green

  • Chick-fil-A Magnolia at Heritage Green is a brand new, state-of-the-art Chick-fil-A
  • The Operator, Matt Williams, has developed a member of his team who has become an Owner/Operator with Chick-fil-A​
  • Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
  • Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
  • Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
  • Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024

Value and Appreciate Employees

  • Flexible Schedule
  • Free Food every shift
  • Access to Scholarships
  • Career Advancement Opportunities
  • Sundays Off

Opportunity

At Chick-fil-A we care about our guests and our people. We believe in growth, committing to excellence, serving, and working together. Are you looking to challenge yourself and grow within a great team atmosphere? Let’s get started.

Your Impact

  • Provide high-quality customer service and satisfaction
  • Provide hospitality and positive influence within your team and the community
  • Participate in an upbeat, record setting environment with top quality products
  • Join a team of over 90+ Team Members that focuses on growth, personal and professional development
  • Enhance guest experience with attentive service, personalized interactions, and understanding of guests’ needs
  • Upper management and leadership growth opportunities including Team Lead, Shift Lead, and Director positions

Background Profile

  • Must be 16 or older
  • Must be available to work between the hours of 5:00am - 3:00pm
  • Ability to work at a quick, yet efficient and thorough pace--hustle is a must!
  • Team-oriented, adaptable, dependable, and strong work ethic
  • Positive attitude, coachable
  • Ability to communicate effectively with guests and team members

Apply now and you will be contacted ASAP.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media

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