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Premium Service Manager Jobs in Iowa (NOW HIRING)

Requisition Number: 228760 Cintas is seeking a Service Manager to directly manage our customer ... benefits, with premiums below the national average. We offer flexibility with four different ...

Requisition Number: 228760 Cintas is seeking a Service Manager to directly manage our customer ... benefits, with premiums below the national average. We offer flexibility with four different ...

Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums ... and services offered at Walmart. The Auto Care Center is a rewarding place to work with ...

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Premium Service Manager information

What is the difference between Premium Service Manager vs Customer Service Manager?

AspectPremium Service ManagerCustomer Service Manager
CredentialsRelevant certifications, industry experienceRelevant certifications, industry experience
Work EnvironmentHigh-end client interactions, premium service deliveryGeneral customer support, service team management
Employer & IndustryLuxury brands, high-end service providersRetail, telecom, hospitality sectors
Search & Comparison IntentUnderstanding premium service roles, career optionsGeneral customer service roles, management

The Premium Service Manager focuses on delivering high-end, personalized services to affluent clients within luxury or specialized industries, often requiring specific certifications and experience. In contrast, the Customer Service Manager oversees broader customer support teams across various sectors, focusing on overall customer satisfaction. While both roles involve client interaction and team management, the Premium Service Manager emphasizes premium client experiences and specialized service delivery.

What is a Premium Service Manager?

A Premium Service Manager is a professional responsible for overseeing high-level customer service operations, ensuring client satisfaction, and managing premium or VIP accounts. They often coordinate with support teams, develop service strategies, and utilize customer relationship management (CRM) tools to deliver personalized service. Strong communication, leadership skills, and industry knowledge are essential for this role.

What cities in Iowa are hiring for Premium Service Manager jobs?

Cities in Iowa with the most Premium Service Manager job openings:

Service Manager

Cintas

Davenport, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Cintas rating

7.6

Company rating: 7.6 out of 10

Based on 477 frontline employees who took The Breakroom Quiz

190th of 496 rated business services


Job description

Requisition Number: 228760
Job Description
Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.
Skills/Qualifications
Required
  • Valid driver's license
  • High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Preferred
  • Management experience
  • Experience in industrial sales or customer service
  • Availability to start within two weeks after offer made/accepted

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

What Cintas employees say

Pay

Benefits

Hours and flexibility

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About Cintas

Sourced by ZipRecruiter

Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.

Industry

Manufacturing and fabric manufacturing

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

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