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Pos Jobs in Chicago, IL (NOW HIRING)

Photon

POS Support Lead | Atlanta

Chicago, IL

A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...

Photon

POS Support Lead | Atlanta

Chicago, IL · On-site

A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...

Sonsoft Inc

Automation (POS) Tester

Chicago, IL

$47.50 - $62.50/hr

Experience in eCom, Order Management systems and POS automation is preferred. * Ability to design and build automation framework * Nice to have Mobile automation testing experience using selenium in ...

Channel Partners

Meta Retail Specialist

Chicago, IL · On-site

$19/hr

At A Glance As a Meta Retail Specialist, you'll support a set territory of Meta retail displays on a part-time schedule - handling routine maintenance, minor repairs, installations, and display ...

Al - Furqaan Foundation

Barista (In‑Person)

Bolingbrook, IL · On-site

$15 - $17.25/hr

Operate POS systems such as Aloha POS and Micros POS to process transactions accurately * Maintain cleanliness and organization of the café area, including food preparation stations and seating ...

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All JobsPos JobsPos Jobs in Chicago, IL

Pos information

See Chicago, IL salary details

$10

$29

$61

How much do pos jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for pos in Chicago, IL is $29.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.26 and $35.28 per hour, depending on experience, location, and employer.

What are POS (Point of Sale) systems?

POS (Point of Sale) systems are hardware and software solutions used by businesses to process sales transactions. They typically include a combination of a cash register, barcode scanner, receipt printer, and payment processing software. POS systems help businesses manage sales, track inventory, generate sales reports, and streamline checkout processes. Modern POS systems can also integrate with other business tools such as accounting software and customer relationship management (CRM) platforms. They are commonly used in retail stores, restaurants, and other businesses where goods or services are sold directly to customers.

What are the key skills and qualifications needed to thrive as a POS specialist, and why are they important?

To thrive as a POS (Point of Sale) Specialist, you need a solid understanding of retail operations, POS system software, and troubleshooting, often supported by experience in customer service or IT support. Familiarity with leading POS platforms (such as Square, Shopify, or NCR), basic networking, and sometimes relevant certifications (like CompTIA A+) are valuable. Strong problem-solving, patience, and effective communication skills help you assist users and train staff. These abilities are crucial for ensuring seamless transactions, minimizing downtime, and supporting business operations.

What are some common challenges faced by POS support specialists, and how can applicants prepare for them?

POS Support Specialists often encounter issues such as troubleshooting hardware malfunctions, resolving software errors during peak business hours, and providing clear guidance to non-technical users. Applicants should be prepared to work efficiently under pressure, demonstrate strong problem-solving skills, and communicate solutions in a user-friendly manner. Familiarity with various POS systems and a customer-focused attitude can help candidates excel in this fast-paced, collaborative environment.

What is the difference between Pos vs Customer Service Representative?

AspectPosCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRetail stores, warehouses, or distribution centersCall centers, retail stores, or office settings
Industry UsageLogistics, retail, and supply chainRetail, telecommunications, banking, and service industries
Common Search/ComparisonPos vs Customer Service Representative

While both Pos and Customer Service Representatives work in customer-facing roles, Pos typically refers to point-of-sale systems and cashier duties in retail or logistics environments. Customer Service Representatives handle broader customer inquiries, support, and problem resolution across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Pos jobs in Chicago, IL?

The most popular types of Pos jobs in Chicago, IL are:

What are popular job titles related to Pos jobs in Chicago, IL?

For Pos jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Pos jobs in Chicago, IL look for?

The top searched job categories for Pos jobs in Chicago, IL are:

Pos jobs near you
Infographic showing various Pos job openings in Chicago, IL as of August 2026, with employment types broken down into 69% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $60,810 per year, or $29.2 per hour.

POS Support Lead | Atlanta

Photon

Chicago, IL

Full-time, Contractor

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team, ensuring efficient system performance, and providing exceptional support to both internal stakeholders and customers.

Key Responsibilities:

  • Team Leadership: Lead and mentor the POS support team, fostering a customer-centric culture and ensuring high-quality service delivery. 
  • System Management: Oversee the installation, configuration, and maintenance of POS systems, ensuring optimal performance and reliability.
  • Technical Support: Act as the primary point of contact for escalated technical issues, providing timely and effective resolutions.
  • Collaboration: Work closely with other departments to identify system requirements, implement enhancements, and streamline support processes. 
  • Training and Development: Develop training materials and conduct sessions to enhance team knowledge and skills related to POS systems.
  • Performance Monitoring: Monitor system performance metrics, generate reports, and implement improvements to enhance efficiency.
  • Vendor Management: Maintain productive relationships with third-party vendors, ensuring service level agreements are met and issues are promptly addressed. 

Qualifications:

  • Education: Bachelor's degree in Information Technology, Business Administration, or a related field. 
  • Experience: Minimum of 5 years in a technical support role, with at least 2 years in a leadership position, preferably within a retail environment. 
  • Technical Skills: Proficiency in POS systems, hardware troubleshooting, and familiarity with mobile operating platforms (Android and iOS). 
  • Communication Skills: Excellent verbal and written communication abilities, with a focus on customer service and team collaboration.
  • Problem-Solving: Strong analytical skills with the ability to address complex technical issues efficiently.

Compensation, Benefits and Duration

Minimum Compensation: USD 32,000
Maximum Compensation: USD 112,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post

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