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Pos Lead Jobs (NOW HIRING)

GSPANN Technologies

Lead POS QE

San Ramon, CA · On-site

Lead POS QA Location: San Ramon, CA (5 days Onsite) Duration: Long Term Required Skills: * Hands on QA role for Retail POS Applications * 12+ years of software testing experience with a strong focus ...

Photon

POS Support Lead | Atlanta

Chicago, IL · On-site

A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...

Photon

POS Support Lead | Atlanta

Chicago, IL

A Point of Sale (POS) Support Lead in Atlanta is responsible for overseeing the technical support operations related to POS systems within a retail environment. This role involves managing a team ...

Amca

Supply Chain Buyer / Planner

El Segundo, CA · On-site

$64K - $81K/yr

Maintain accurate ERP/MRP data: open POs, lead times, pricing, vendor records, and part statuses * Identify cost and lead time improvement opportunities across the supply base Build Planning & Part ...

ehfamily

Online Shopping Lead - Full-Time

Coshocton, OH

$14.25 - $18.50/hr

Working in conjunction with the POS Lead and/or S&F Manager regarding scheduling and staffing needs or issues * Managing communications such as emails, memos, policies, procedures * Ensuring customer ...

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Pos Lead information

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$30K

$156.3K

$206K

How much do pos lead jobs pay per year?

As of Jun 9, 2026, the average yearly pay for pos lead in the United States is $156,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What are POS Leads?

POS Leads, or Point of Sale Leads, are professionals responsible for overseeing the operations and staff at retail checkout areas. They ensure the smooth processing of transactions, manage cash drawers, handle customer service issues at the register, and often train or supervise cashiers. POS Leads also help resolve technical issues with POS systems and maintain compliance with store policies. Their role is crucial in providing a positive checkout experience for customers and supporting store efficiency.

How does a POS Lead typically collaborate with other departments to ensure smooth retail operations?

A POS Lead works closely with various departments such as sales, inventory, and IT to ensure the point-of-sale systems run efficiently. They communicate regularly with store management to address any technical issues, coordinate system updates, and train staff on new procedures. Collaboration with the IT department is essential for troubleshooting, while working with inventory teams helps maintain accurate stock levels in the system. These cross-functional partnerships are crucial for minimizing downtime and enhancing the customer experience.

What is the difference between Pos Lead vs POS Technician?

AspectPos LeadPOS Technician
CredentialsExperience in retail or hospitality, sometimes certifications in POS systemsTechnical certifications in POS hardware/software, IT background
Work EnvironmentSupervisory role in retail/hospitality settingsTechnical support in retail, hospitality, or service industries
Employer & Industry UsageRetail stores, restaurants, hospitality venuesIT service providers, retail, hospitality
Search & Comparison IntentLeadership, operations, POS system managementTechnical support, hardware/software troubleshooting

The Pos Lead typically oversees POS operations, manages staff, and ensures smooth transaction processes in retail or hospitality environments. In contrast, a POS Technician focuses on installing, repairing, and maintaining POS hardware and software. While both roles require knowledge of POS systems, the Pos Lead emphasizes leadership and operational management, whereas the POS Technician centers on technical troubleshooting and support.

What are the key skills and qualifications needed to thrive as a POS Lead, and why are they important?

To thrive as a POS Lead, you need strong experience in point-of-sale operations, retail processes, and supervisory skills, often supported by a high school diploma or relevant retail certifications. Familiarity with POS software systems, inventory management tools, and transaction processing platforms is typically required. Outstanding customer service, leadership, and problem-solving abilities help distinguish top performers in this role. These skills ensure efficient transaction handling, team coordination, and a positive customer experience, which are crucial for retail success.
More about Pos Lead jobs
What job categories do people searching Pos Lead jobs look for? The top searched job categories for Pos Lead jobs are:
Pos Lead jobs near you
Infographic showing various Pos Lead job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $156,348 per year, or $75.2 per hour.

Sales Lead At Sanctuary Woburn

Sanctuary Woburn

Woburn, MA • On-site

Part-time

Posted 2 days ago

Job description

About Us

Sanctuary is committed to serving our community by providing a safe, welcoming, and educational retail cannabis experience. Our team is passionate about cannabis, compliance, and customer care — and we’re looking for like-minded individuals who want to grow with us.


Position Overview

The POS Lead plays a key role in ensuring our store operates smoothly, efficiently, and in compliance with Massachusetts cannabis regulations. This leadership role oversees the POS sales team, ensuring every customer enjoys a positive and seamless retail experience. You’ll be responsible for shift management, transaction accuracy, and team accountability — all while embodying Sanctuary’s commitment to exceptional service.


Key Responsibilities

  • Supervise daily operations of the POS team, including transaction accuracy, side work delegation, and shift feedback.
  • Manage shift rosters, break schedules, timekeeping, and ensure compliance with all POS opening/closing procedures.
  • Serve as a role model for guest service with a professional, upbeat, and approachable demeanor.
  • Collaborate with management (GM/AGM) to resolve customer or product concerns promptly and effectively.
  • Ensure daily compliance with store policies, security protocols, and state/local cannabis regulations.
  • Maintain an accurate and updated online menu in partnership with store leadership.
  • Assist with onboarding and training new POS team members.
  • Prepare and reconcile daily cash/debit batches and deposits.
  • Communicate shift updates and team feedback via Homebase and manager’s log.

Qualifications

  • Minimum 2 years of supervisory experience in cannabis, retail, or hospitality (cannabis experience preferred).
  • Strong understanding of Massachusetts medical and adult-use cannabis regulations.
  • Knowledge of cannabis products, strains, and delivery methods.
  • Excellent communication, time management, and problem-solving skills.
  • Ability to multitask and thrive in a fast-paced environment.
  • Must be at least 21 years old and able to pass a criminal background check (no felony convictions).
  • High school diploma or equivalent; METRC certification preferred (or ability to obtain).

Physical Requirements

  • Able to lift at least 20 lbs and stand for extended periods.
  • Must be available for regular evening and weekend shifts.


Why Join Sanctuary?

  • Be part of a passionate, knowledgeable, and community-focused team.
  • Opportunities for growth and professional development in the cannabis industry.
  • Employee discounts and a supportive, people-first culture.



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