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Policy Processor Jobs (NOW HIRING)

Met Council

Policy Fellow

New York, NY · On-site

$28.85/hr

Conduct analyses and identify advocacy opportunities in key local, state, and federal policy processes, helping shape legislative strategies and budgetary priorities. This includes sectoral deep ...

State of Maine

Senior Policy Manager

Augusta, ME · On-site

$77K - $110K/yr

Analyzing, coordinating, and communicating the impact of new state and federal laws on MaineCare's policies, processes, services, and members, and on OMS's interaction with other DHHS Offices and ...

New

Mitre

Healthcare Policy Analyst

Mclean, VA

Analyzing HHS policies, processes and health care strategies to facilitate effective MITRE support to HHS Location: McLean, VA or Baltimore (Woodlawn), MD Preferred Qualifications: * 10 years ...

Guidehouse

UAS Policy Support

Washington, DC · On-site

$75K - $113K/yr

Knowledge of FAA regulations, airspace policy, or related government policy processes. * Master's degree in Public Policy, Public Administration, Transportation, Aviation, or a related discipline.

ManTech

Policy Analyst

Saint Louis, MO · On-site

... PLCM) process. This role supports Subject Matter Expert (SME) development, coordination, and maintenance of all assigned policies, self-inspection checklists, and gap analyses. Responsibilities ...

ManTech

Policy Analyst

Springfield, VA

$119K - $199K/yr

... PLCM) process. This role supports Subject Matter Expert (SME) development, coordination, and maintenance of all assigned policies, self-inspection checklists, and gap analyses. Responsibilities ...

Redhorse Corporation

Policy Analyst

Arlington, VA

$130K - $145K/yr

Identify and resolve problems that arise during issuance development process; evaluate alternatives; provide recommendations for solutions to OUSD(I&S) Primary and Alternate Policy Focal Points; and ...

Redhorse Corporation

Policy Analyst

Arlington, VA · On-site

$130K - $145K/yr

Identify and resolve problems that arise during issuance development process; evaluate alternatives; provide recommendations for solutions to OUSD(I&S) Primary and Alternate Policy Focal Points; and ...

Primrose School

Policy Advisor

Atlanta, GA · On-site +1

Dental insurance POLICY ADVISOR WHAT A DIFFERENCE At Primrose, our mission - to forge a path that ... Advise the site planning process on licensing requirements that influence facility design, physical ...

ManTech

Policy Analyst

Springfield, VA

$119K - $199K/yr

... PLCM) process. This role supports Subject Matter Expert (SME) development, coordination, and maintenance of all assigned policies, self-inspection checklists, and gap analyses. Responsibilities ...

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Policy Processor information

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$8

$16

$25

How much do policy processor jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for policy processor in the United States is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.23 per hour, depending on experience, location, and employer.

What is a policy processor?

Policy Processors are professionals who handle the administrative tasks related to insurance policies. They review applications, verify information, process policy changes, and ensure that all documentation meets regulatory and company standards. Policy Processors often work closely with underwriters, agents, and customers to manage policy issuance, updates, and cancellations. Their attention to detail helps maintain accurate records and smooth policy operations within an insurance company.

What are the key skills and qualifications needed to thrive as a policy processor?

To thrive as a Policy Processor, you need strong attention to detail, organizational abilities, and a basic understanding of insurance policies, often supported by a high school diploma or equivalent. Familiarity with insurance management software, data entry tools, and sometimes specific certification in insurance processing is typically required. Excellent communication skills, problem-solving abilities, and time management are important soft skills that help you excel in this role. These skills ensure accurate and efficient policy administration, minimize errors, and support customer satisfaction in a fast-paced insurance environment.

What are some common challenges policy processors face when managing high volumes of insurance applications?

Policy Processors often work in fast-paced environments where they handle large numbers of insurance applications daily. Managing accuracy under tight deadlines can be challenging, as even small errors in data entry or documentation can delay policy issuance or result in compliance issues. Effective time management, attention to detail, and strong communication with underwriters and agents are essential. Many organizations use digital tools and standardized workflows to streamline processes, but adaptability and problem-solving skills remain crucial for success in this role.

What is the difference between Policy Processor vs Claims Adjuster?

AspectPolicy ProcessorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma or equivalent; insurance licensing often required
Work EnvironmentOffice setting, processing insurance policies and documentationOffice or field setting, investigating and settling insurance claims
Employer & Industry UsageInsurance companies, brokers, and agenciesInsurance companies, third-party administrators, and independent adjusters

Policy Processors primarily handle the administrative aspects of insurance policies, ensuring accuracy and compliance. Claims Adjusters focus on evaluating and settling insurance claims, often involving investigation and negotiation. While both roles work within the insurance industry and require similar credentials, their core responsibilities differ significantly.

Is claims processing a stressful job?

Claims processing is a core responsibility of policy processors, involving reviewing and verifying insurance claims, which can be stressful due to tight deadlines, high volume of claims, and the need for accuracy. The job requires attention to detail, strong organizational skills, and sometimes working under pressure, especially during busy periods or complex cases.
More about Policy Processor jobs

Who are the top companies hiring for Policy Processor jobs?

The top employers for Policy Processor jobs are:

What job categories do people searching Policy Processor jobs look for?

The top searched job categories for Policy Processor jobs are:

Infographic showing various Policy Processor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $34,822 per year, or $16.7 per hour.

Policy Processor I

Kentucky Farm Bureau Insurance

Louisville, KY • On-site

Other

Posted 11 days ago

Kentucky Farm Bureau rating

7.7

Company rating: 7.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

206th of 311 rated insurance

Job description

Overview

Review, analyze, and process policy changes, reinstatements, and cancellations using PolicyCenter and BillingCenter systems. Assist Agency and State Office personnel in investigating questions. Champion people by pursuing the growth and success of every member of the team. Ensure operational excellence by obtaining accurate and complete information prior to processing and entering all information correctly.

Responsibilities

Supports the strategic mission of the PARM department as it relates to goals for the organization.

Researches, modifies, and/or submits PolicyCenter transactions created at county offices that require manual intervention.

Researches payments and bills in BillingCenter and makes adjustments, as necessary.

Gathers information missing from policy transactions by consulting with agents and/or underwriters.

Shares pertinent information with team members in a timely manner.

Submits policy transactions requested by Underwriting and initiates manual letters as needed.

Fields membership, policy, and billing-related questions from Agency and State Office Personnel.

Reverses payments returned by financial institutions.

Performs exception handling related to payment adjustments requested by Agency and State Office personnel.

Researches and processes tier reviews to ensure that tier overrides meet underwriting guidelines.

Analyzes and corrects errors generated in the nightly batch cycle.

Addresses various assigned reports according to established procedures.

The duties described above are general in nature and may not completely cover all aspects of this position. The employee may be asked to perform other work-related duties, including, but not limited to, cross-training in other positions in the department.

Regular, predictable attendance.

Other Responsibilities

Follows and demonstrates the KFB Guiding Principles:

Champion People – we are committed to maximizing each person's ability to make a positive impact.

Connectivity – we are committed to enabling and fostering collaboration to achieve the best collective results.

Operational Excellence – we are committed to effective and efficient processes to deliver optimal performance and drive sustainability.

Customer Service – We are committed to making an exceptional customer experience our top priority.

Participates in cross-functional training related to all critical functions and tasks of the team.

Assists teammates within Policy Services as needed.

Job Specifications

Physical demands: Normal vision/hearing with or without correction; sitting.

Mental demands: Prolonged concentration; analytical reasoning; ability to work under pressure and on one's own initiative.

Environmental factors: Standard office lighting, temperature, and noise.

Equipment: Laptop; telephone; printer/copier/scanner.

Qualifications

Bachelor's degree preferred or equivalent education or experience.

Experience with Microsoft Office products preferred.

Knowledge of Guidewire systems, including PolicyCenter and BillingCenter, preferred.

Strong attention to detail and accuracy.

Demonstrate professionalism and courtesy to teammates, other departments, and vendors.

Exhibit positivity and willingness to collaborate with others in a team environment.

Aptitude to take the initiative to ensure work is completed within the service level agreements.

Ability to learn new tasks quickly with flexibility to adjust to a fast-paced, changing environment, which may require reprioritization when the need arises.

Self-motivated with a willingness to ask questions when necessary.

Excellent organizational skills and strong attention to accuracy to maintain the flow of production tasks.

Excellent verbal and written communication skills.

Excellent listening skills.

What Kentucky Farm Bureau employees say

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