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Police Dispatch Supervisor Jobs (NOW HIRING)

City of Indio

IPD Police Dispatcher

Indio, CA · On-site

$54K - $79K/yr

This class is distinguished from the next higher classification of Police Dispatch Supervisor in that the latter has the responsibility for performing the more complex and sensitive duties and for ...

City of Coronado, CA

Police Dispatcher

Coronado, CA · On-site

$73K - $99K/yr

Police Services Department, 700 Orange Avenue, Coronado, CA Job Type: Full-Time Job Number: 26 ... Incumbents work under the general supervision of the Dispatch Supervisor and receive line ...

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City of Montclair

Senior Police Dispatcher

Montclair, CA · On-site

$64K - $78K/yr

Have the ability to train, supervise and advise Police Dispatch personnel as assigned. Assist the Police Dispatch Supervisor with collateral duties of the supervisor, as assigned, such as completing ...

Wisconsin

Police Dispatcher

La Crosse, WI

$18.65/hr

Police Dispatcher I Job Duties: The Division of Administration and Finance is committed to ... Under general supervision of the Law Enforcement Dispatch Supervisor, this position works in a ...

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Police Dispatch Supervisor information

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$30K

$62.9K

$103.5K

How much do police dispatch supervisor jobs pay per year?

As of Aug 22, 2026, the average yearly pay for police dispatch supervisor in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What does a police dispatch supervisor do?

A Police Dispatch Supervisor oversees the operations of police dispatchers who handle emergency and non-emergency calls. They ensure that calls are prioritized and dispatched efficiently, supervise staff performance, provide training, and manage scheduling. The supervisor also handles escalated situations, maintains communication with law enforcement officers, and ensures compliance with department protocols. Their role is crucial in maintaining the smooth and effective functioning of a police communication center.

What are the key skills and qualifications needed to thrive as a police dispatch supervisor?

To thrive as a Police Dispatch Supervisor, you need extensive knowledge of emergency dispatch procedures, strong leadership abilities, and experience in public safety communications, often supported by a relevant associate degree or certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and proficiency in using law enforcement databases are typically required. Excellent decision-making, stress management, and effective interpersonal skills help supervisors lead teams and coordinate high-pressure situations. These skills ensure efficient emergency response, team cohesion, and public safety in critical incidents.

What are some common challenges faced by police dispatch supervisors in managing dispatch teams?

Police Dispatch Supervisors often encounter challenges such as maintaining composure during high-stress emergencies, ensuring clear communication among dispatchers and officers, and balancing staffing needs with unpredictable call volumes. They are responsible for coaching and mentoring their team, addressing performance issues, and implementing new protocols or technologies. Effective supervisors foster a supportive environment, promoting teamwork and continuous improvement to ensure public safety and efficient response times.

What is the difference between Police Dispatch Supervisor vs Police Dispatcher?

AspectPolice Dispatch SupervisorPolice Dispatcher
ResponsibilitiesOversees dispatch operations, manages staff, ensures protocol complianceHandles emergency calls, relays information to officers, maintains communication
Required CredentialsHigh school diploma, dispatch certification, supervisory experienceHigh school diploma, dispatch training, communication skills
Work EnvironmentDispatch center, supervisory duties, administrative tasksDispatch center, direct communication with callers and officers

The Police Dispatch Supervisor oversees dispatch operations and manages staff, while the Police Dispatcher handles emergency calls and relays information. The supervisor role involves leadership and administrative duties, whereas dispatchers focus on communication. Both roles require similar certifications and work in the same environment, but the supervisor has additional responsibilities for team management and protocol oversight.

More about Police Dispatch Supervisor jobs

What cities are hiring for Police Dispatch Supervisor jobs?

Cities with the most Police Dispatch Supervisor job openings:

What states have the most Police Dispatch Supervisor jobs?

States with the most job openings for Police Dispatch Supervisor jobs include:

What job categories do people searching Police Dispatch Supervisor jobs look for?

The top searched job categories for Police Dispatch Supervisor jobs are:

Police Dispatch Supervisor jobs near you
Infographic showing various Police Dispatch Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Dispatch Supervisor

The Southern Baptist Theological Seminary

Louisville, KY • On-site

Full-time

Re-posted 7 days ago

Job description

JOB SUMMARY:
The Dispatch Supervisor is a member of the Department of Campus Police and reports to the Assistant Chief of Operational Support. The Dispatch Supervisor manages the Campus Police Dispatch Center and includes management oversight of a team of approximately 8-12 dispatchers that work 24/7 to support The Southern Baptist Seminary and Boyce College campus. The Dispatch Supervisor serves as the primary dispatcher for the weekday first shift. They monitor live feeds from CCTV cameras, fire alarm systems, security systems, and assists with the processing of on average 500 "calls for assistance" per month. They are also responsible for determining the nature and severity of inbound calls for assistance and take appropriate remedial action, including dispatching campus police officers to assist, contacting Metro Louisville services as needed, providing verbal directions, emergency instruction, etc.
ESSENTIAL JOB FUNCTIONS:
The employee in this position will have the following essential job functions:
  • Manages a team of approximately 8-12 dispatchers, including performance review, training, scheduling, and approving payroll
  • Receives calls for service concerning crimes, emergencies, and other requests for police assistance and evaluates information received or observed, prioritizes situations and dispatches appropriate assistance
  • Communicates accurately and concisely with involved members of the campus police staff, outside agencies, members of the Seminary community, and the public at large as may be needed
  • Monitors campus surveillance system and dispatches campus police officer(s) in response to viewed situations
  • Monitors fire and burglar alarms and alarm systems for all university buildings
  • Coordinates departmental paging in the event of a campus emergency
  • Performs various clerical duties including completing the electronic dispatch log
  • Performs receptionist duties; responds to questions from walk-in and telephone traffic
  • Functions as the campus information representative after normal daily business hours and on weekends, handling all phone calls and walk-in contacts
  • Maintains accurate up-to-date logs of dispatch activity and "lost/found" property
  • Utilizes restricted access to Jenzabar in performance of duties; maintains security/confidentiality of records and information, etc. to which exposed
  • Maintains current working knowledge of departmental regulations, policies, and procedures

Performs other duties as may be assigned by supervisor.
EDUCATION:
The person in this position will have a high school diploma or GED; some college or technical school education is preferred.
EXPERIENCE:
The person in this position should have some experience in dealing with the public and have demonstrable excellent "customer service" skills; must be computer literate.
Preference shall be given to graduates of the Kentucky Dept. of Criminal Justice Training's Public Safety Dispatch Academy or similar state dispatcher academies.
Five years of service as a dispatcher in a municipal or private sector environment.
SUPERVISION:
The person in this position will supervise approximately 8-12 dispatchers.
The person in this position will report to the Assistant Chief of Operational Support.
WORK ENVIRONMENT:
The person in this position will work in a police department office environment. The Dispatch Supervisor at times will be asked to perform their duties under high stress situations that are typical of emergency response
EQUIPMENT:
The person in this position will use the following equipment: computers with multiple software systems, multiple phone lines, CCTV monitors, numerous alarm systems and emergency documents, 2-way radios, ID card system (Shield Card), copier, calculator, etc.

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