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Police Dispatch Supervisor Jobs in Texas (NOW HIRING)

Dispatch Supervisor PAY GRADE: POL PayGrd Choose # of days worked LOCATION: Police Department DATE REVISED: 9/4/2019 PRIMARY PURPOSE: Ensure monitoring and timely response to all police radio traffic ...

... Supervisor. Additionally, this position works closely with the other members of the Baylor PD ... Enters call information into Computer Aided Dispatch records management system * Handles incidents ...

... Supervisor. Additionally, this position works closely with the other members of the Baylor PD ... Enters call information into Computer Aided Dispatch records management system * Handles incidents ...

Police Dispatcher I

Athens, TX · On-site

$20.59 - $26.86/hr

... shift supervisor or Police Captain - Support Services Commander • Exercises no supervision. Essential Job Functions * Receive emergency and non-emergency phone calls, dispatch field units to ...

Work is reviewed by the shift supervisor by playing back recorded calls and checking records for ... Emergency Police Dispatch (EPD) certification. * National Crime Information Center (NCIC ...

Police Reports Supervisor

El Paso, TX · On-site

$49K - $73K/yr

Associate degree or higher and three (3) years of experience in public safety dispatching, call ... Provide direction to and supervise Police Reports Specialists on an assigned shift. Involves:

Police Reports Supervisor

El Paso, TX · On-site

$49K - $73K/yr

Associate degree or higher and three (3) years of experience in public safety dispatching, call ... Review police reports generated in the unit for accuracy; approve reports to the designated level.

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Police Dispatch Supervisor information

See Texas salary details

$27.9K

$58.6K

$96.4K

How much do police dispatch supervisor jobs pay per year?

As of Aug 26, 2026, the average yearly pay for police dispatch supervisor in Texas is $58,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $66,600.00 per year, depending on experience, location, and employer.

What does a police dispatch supervisor do?

A Police Dispatch Supervisor oversees the operations of police dispatchers who handle emergency and non-emergency calls. They ensure that calls are prioritized and dispatched efficiently, supervise staff performance, provide training, and manage scheduling. The supervisor also handles escalated situations, maintains communication with law enforcement officers, and ensures compliance with department protocols. Their role is crucial in maintaining the smooth and effective functioning of a police communication center.

What are the key skills and qualifications needed to thrive as a police dispatch supervisor?

To thrive as a Police Dispatch Supervisor, you need extensive knowledge of emergency dispatch procedures, strong leadership abilities, and experience in public safety communications, often supported by a relevant associate degree or certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and proficiency in using law enforcement databases are typically required. Excellent decision-making, stress management, and effective interpersonal skills help supervisors lead teams and coordinate high-pressure situations. These skills ensure efficient emergency response, team cohesion, and public safety in critical incidents.

What are some common challenges faced by police dispatch supervisors in managing dispatch teams?

Police Dispatch Supervisors often encounter challenges such as maintaining composure during high-stress emergencies, ensuring clear communication among dispatchers and officers, and balancing staffing needs with unpredictable call volumes. They are responsible for coaching and mentoring their team, addressing performance issues, and implementing new protocols or technologies. Effective supervisors foster a supportive environment, promoting teamwork and continuous improvement to ensure public safety and efficient response times.

What is the difference between Police Dispatch Supervisor vs Police Dispatcher?

AspectPolice Dispatch SupervisorPolice Dispatcher
ResponsibilitiesOversees dispatch operations, manages staff, ensures protocol complianceHandles emergency calls, relays information to officers, maintains communication
Required CredentialsHigh school diploma, dispatch certification, supervisory experienceHigh school diploma, dispatch training, communication skills
Work EnvironmentDispatch center, supervisory duties, administrative tasksDispatch center, direct communication with callers and officers

The Police Dispatch Supervisor oversees dispatch operations and manages staff, while the Police Dispatcher handles emergency calls and relays information. The supervisor role involves leadership and administrative duties, whereas dispatchers focus on communication. Both roles require similar certifications and work in the same environment, but the supervisor has additional responsibilities for team management and protocol oversight.

What job categories do people searching Police Dispatch Supervisor jobs in Texas look for?

The top searched job categories for Police Dispatch Supervisor jobs in Texas are:

What cities in Texas are hiring for Police Dispatch Supervisor jobs?

Cities in Texas with the most Police Dispatch Supervisor job openings:

Infographic showing various Police Dispatch Supervisor job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, 3% Contract, and 2% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $58,590 per year, or $28.2 per hour.

Part-time

Re-posted 25 days ago


Beaumont Independent School District rating

4.4

Company rating: 4.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

610th of 636 rated elementary and secondary schools


Job description

Position Type:
Support Services/Part-Time Paraprofessional
Date Posted:
11/4/2025
Location:
POLICE OFFICERS (Trahan Center)
Beaumont independent school district Job Description
JOB TITLE:
Police Dispatcher / Tele-Communicator
CLASSIFICATION:
Nonexempt
REPORTS TO:
Dispatch Supervisor
PAY GRADE:
POL
PayGrd
Choose # of days worked
LOCATION:
Police Department
DATE REVISED:
9/4/2019
PRIMARY PURPOSE:
Ensure monitoring and timely response to all police radio traffic as well as answering emergency and non-emergency calls for service from the public. Serve as the Department TLETS TCIC/NCIC operator.
QUALIFICATIONS:
Education/Certification:
  • High School Diploma or GED
  • Possession of valid Texas Driver's License with an acceptable driving record
  • Ability to successfully meet requirements to obtain TCOLE Basic Telecommunicator Proficiency Certificate upon appointment
  • Possession of TCOLE Basic Telecommunicator Proficiency Certificate, preferred
Special Knowledge/Skills:
  • Demonstrate the skill to accurately communicate information received by radio and phone
  • Demonstrate ability to monitor CCTV system and alarms
  • Demonstrate ability to communicate professionally and effectively both orally and in writing
  • Demonstrate experience with using independent judgment and making good decisions quickly
  • Demonstrate skill/experience successfully performing multiple tasks in a high-stress environment
  • Demonstrate skill/experience to act quickly and calmly in emergency situations
  • Demonstrate experience or knowledge with utilization of computer systems and data entry
  • Knowledge of general office practices and procedures
  • Must pass a typing test scoring a minimum of thirty-five (35) wpm
  • Must pass a spelling test of work-related words
Experience:
  • Two years of continuous full-time employment as a public safety dispatcher, preferred
MAJOR RESPONSIBILITIES AND DUTIES:
  1. Operate two-way radio and telecommunication system.
  2. Enter all data into department CAD and computer systems simultaneously with receipt of call for service from public or update/dispositions from officers.
  3. Operate TLETS, TCIC/NCIC systems to access databases upon lawful request from a sworn officer and relay appropriate information back to the officer.
  4. Answer department emergency and non-emergency phone lines and determine the reason for the call, complete call information to relay to the responding officer, and the identity and contact number of the caller.
  5. Dispatch or contact appropriate emergency response units, both intra and inter agency, based on all pertinent information from emergency and non-emergency calls for service.
  6. Monitor district CCTV system to detect suspicious or criminal behavior and dispatch officers to investigate as needed.
  7. Monitor internal district burglar and fire alarm systems and dispatch officers to investigate alarm calls as needed.
EQUIPMENT USED:
  • Police radio, CAD System, CCTV System
WORKING CONDITIONS:
Mental Demands
  • Maintain emotional control under stress; work environment may be high-paced and highly stressful at times
  • Exposure to verbal abuse and sometimes hostile public
Physical Demands
  • Light lifting/carrying, reaching above shoulder, use of fingers, repetitive hand motions; frequent bending and stooping
  • Prolonged use of computer and keyboard
Environmental Demands
  • Exposure to constant noise of two-way radio communications equipment and telephones

The above statements are intended to describe the general purpose and responsibilities assigned to the job and are not intended to represent an exhaustive list of all responsibilities, duties, and skills that may be required.
Approved by Immediate Supervisor:
Date:
Reviewed by HR Director:
Date:
Received by Employee:
Date:
The Beaumont Independent School District does not discriminate on the basis of age, color, disability, national origin, race, religion, or sex in the educational programs or activities that it operates and is an equal opportunity employer.

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