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Police Dispatch Supervisor Jobs in Florida (NOW HIRING)

The University of Alabama at Birmingham Police and Public Safety Department seeks Dispatcher Police ... Rotates on all shifts and all days of the week, at the discretion of the Communications Supervisor.

Police Officer

Cocoa, FL · On-site

$26.52/hr

Patrols assigned area in police cruiser; maintains radio contact with Dispatch and supervisor, reports unusual or suspicious incidents, which may require police attention, checks buildings for ...

ESSENTIAL JOB FUNCTIONS Patrols assigned area in police cruiser; maintains radio contact with Dispatch and supervisor, reports unusual or suspicious incidents, which may require police attention ...

Police Officer

Gainesville, FL · On-site

$41.27/hr

Positions allocated to this classification report to a designated supervisor and work under limited ... the dispatch of officers to scenes of complaints, disturbances, crimes, and other emergencies.

Certified Police Officer

Aventura, FL · On-site

$78K - $120K/yr

Maintains normal availability by radio, laptop or telephone for dispatch to emergencies or calls ... Reports damaged or missing equipment to supervisor. Maintains contact with general public, court ...

Maintains normal availability by radio, laptop or telephone for dispatch to emergencies or calls ... Reports damaged or missing equipment to supervisor. Maintains contact with general public, court ...

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Police Dispatch Supervisor information

What does a police dispatch supervisor do?

A Police Dispatch Supervisor oversees the operations of police dispatchers who handle emergency and non-emergency calls. They ensure that calls are prioritized and dispatched efficiently, supervise staff performance, provide training, and manage scheduling. The supervisor also handles escalated situations, maintains communication with law enforcement officers, and ensures compliance with department protocols. Their role is crucial in maintaining the smooth and effective functioning of a police communication center.

What are the key skills and qualifications needed to thrive as a police dispatch supervisor?

To thrive as a Police Dispatch Supervisor, you need extensive knowledge of emergency dispatch procedures, strong leadership abilities, and experience in public safety communications, often supported by a relevant associate degree or certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and proficiency in using law enforcement databases are typically required. Excellent decision-making, stress management, and effective interpersonal skills help supervisors lead teams and coordinate high-pressure situations. These skills ensure efficient emergency response, team cohesion, and public safety in critical incidents.

What are some common challenges faced by police dispatch supervisors in managing dispatch teams?

Police Dispatch Supervisors often encounter challenges such as maintaining composure during high-stress emergencies, ensuring clear communication among dispatchers and officers, and balancing staffing needs with unpredictable call volumes. They are responsible for coaching and mentoring their team, addressing performance issues, and implementing new protocols or technologies. Effective supervisors foster a supportive environment, promoting teamwork and continuous improvement to ensure public safety and efficient response times.

What is the difference between Police Dispatch Supervisor vs Police Dispatcher?

AspectPolice Dispatch SupervisorPolice Dispatcher
ResponsibilitiesOversees dispatch operations, manages staff, ensures protocol complianceHandles emergency calls, relays information to officers, maintains communication
Required CredentialsHigh school diploma, dispatch certification, supervisory experienceHigh school diploma, dispatch training, communication skills
Work EnvironmentDispatch center, supervisory duties, administrative tasksDispatch center, direct communication with callers and officers

The Police Dispatch Supervisor oversees dispatch operations and manages staff, while the Police Dispatcher handles emergency calls and relays information. The supervisor role involves leadership and administrative duties, whereas dispatchers focus on communication. Both roles require similar certifications and work in the same environment, but the supervisor has additional responsibilities for team management and protocol oversight.

What are popular job titles related to Police Dispatch Supervisor jobs in Florida?

For Police Dispatch Supervisor jobs in Florida, the most frequently searched job titles are:

Infographic showing various Police Dispatch Supervisor job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Part-time Police Dispatcher (Temp Agency)

Santa Fe College

Gainesville, FL • On-site

Part-time

Retirement

Re-posted 17 days ago


Job description

Job Description Summary
The Police Dispatcher facilitates essential communications in person, via phone, and over the radio with both on- and off-campus law enforcement as well as the public. In addition to radio dispatching, the Police Dispatcher is responsible for department record keeping and providing assistance at a high profile front desk that requires shift work with periodic rotations, including nights and weekends
Job Description
The SFPD is seeking a Part-time Police Dispatcher to facilitate essential communications in person, via phone, and over the radio with both on- and off-campus law enforcement as well as the public. In addition to radio dispatching, the Police Dispatcher is responsible for department record keeping and providing assistance at a high profile front desk that requires shift work with periodic rotations, including nights and weekends.
Responsibilities and Duties
  • Answer emergency and non-emergency calls made to the SFPD phone line.
  • Gather and relay appropriate information and dispatch officers accordingly.
  • Monitor SFPD radio traffic for issues or requests for assistance.
  • Access information from the Florida Crime Information Center (FCIC) and the National Crime Information Center (NCIC), as well as the Florida Department of Law Enforcement (FDLE) databases as needed.
  • Provide assistance by staffing the SFPD front desk and performing a variety of reception and support functions.
  • Monitor burglar and fire alarms as well as campus security cameras, initiating the appropriate police and/or fire response as necessary.
  • Maintain the database for parking tickets and moving violations.
  • Assist with maintaining college key inventory including issuance and return of keys.
  • Manage lost and found items, including logging and tracking all items reported or submitted to the police department as well as working with the College property manager to turn over unclaimed property for future surplus sales.
  • Prepare reports, complete data entry, and perform other administrative support duties as needed.
  • Provide service excellence through courteous, informed, accessible and professional engagement.
  • Perform other duties as assigned.

Reports to: Office Supervisor, SFPD
Qualifications
Required: High school diploma or equivalent. 911 Public Safety Telecommunicator Certification or successfully complete this course and pass the State exam within six months of employment commencement.
Additional Requirements: Must become FCIC and NCIC certified.
General Knowledge, Skills and Abilities
  • Communication - able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
  • Team Orientation & Interpersonal - highly motivated team-player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.
  • Ability to work successfully in a multi-cultural environment.
  • Organization & Time Management - able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
  • Relationship Management - able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
  • Adaptability to Change - able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
  • Analytical Aptitude & Problem Solving - able to analyze information, problems, situations, practices and/or procedures, collect and interpret data, reason logically, establish facts, identify and define existing and potential issues, recognize the interrelationships among elements, draw valid conclusions, develop recommendations, as well as alternative courses of action, select appropriate course, follow up and evaluate.
  • Ability to remain calm, exercise good judgement, respond swiftly, effectively, and appropriately to emergency and high stress situations.
  • Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.
  • Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
  • Ethics - able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to discrimination in any college program or activity based on: their race, ethnicity, national origin, color, religion, age, disability, sex, pregnancy status, gender identity, sexual orientation, marital status, genetic information, political opinions or affiliations, or veteran status. This commitment applies to employees, volunteers, students, and, to the extent possible, to third parties, applicants for admission, applicants for employment, and the general public. sfcollege.edu/eaeo
Inquiries regarding non-discrimination policies or concerns about discrimination or harassment, including concerns about sexual harassment or sexual violence under Title IX, should be directed to: equity.officer@sfcollege.edu
Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.