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Pnc Bank Call Center Jobs (NOW HIRING)

Bank Call Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...

They are the "voice" of the Bank to our customers and, as such, are expected to provide exemplary ... Call Center Specialists respond to a high volume of inbound calls and chats, providing prompt, high ...

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Pnc Bank Call Center information

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How much do pnc bank call center jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for pnc bank call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

How long does it take to get hired at PNC?

The hiring process for a PNC Bank Call Center position typically takes from a few days to several weeks, depending on the volume of applications and interview scheduling. Candidates usually complete an application, participate in interviews, and may undergo background checks before receiving an offer.

What is a PNC Bank Call Center job?

A PNC Bank Call Center job involves assisting customers with their banking needs over the phone. Representatives handle inquiries about accounts, transactions, cards, and online banking while also providing support for troubleshooting issues. The role requires strong communication, problem-solving skills, and knowledge of PNC Bank's products and services. Employees may also need to upsell or offer financial solutions based on customer needs. This position often includes training, performance metrics, and opportunities for career growth within the company.

Does PNC pay employees well?

PNC Bank call center employees typically earn wages that are competitive within the banking industry, with entry-level positions often starting at or above minimum wage and increasing with experience. Compensation may include benefits such as health insurance, retirement plans, and performance bonuses, depending on the role and location.

Does PNC offer remote positions?

PNC Bank call center positions are primarily based in physical locations, but some roles may offer remote or hybrid work options depending on the position and department. Candidates should review specific job postings for remote work availability and requirements such as reliable internet and communication tools.

How much does PNC pay an hour?

PNC Bank call center representatives typically earn around $15 to $20 per hour, depending on experience and location. Entry-level positions may start at the lower end of this range, with opportunities for raises and advancement based on performance and tenure.

What are the key skills and qualifications needed to thrive in the Pnc Bank Call Center position, and why are they important?

To thrive as a PNC Bank Call Center representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call management systems, and secure data-handling procedures is typically required. Exceptional verbal communication, active listening, and patience set outstanding candidates apart in this client-focused environment. These competencies are critical for resolving customer inquiries efficiently, maintaining compliance, and ensuring customer satisfaction in a fast-paced setting.

What are the typical daily responsibilities of a PNC Bank Call Center representative?

As a PNC Bank Call Center representative, your daily activities will include handling incoming and outgoing customer calls, assisting with account questions, resolving issues, and processing transactions. You’ll be responsible for providing accurate information about PNC’s products and services while following bank protocols to ensure compliance and security. Collaboration with teammates and supervisors is common to resolve more complex inquiries. The role also involves documenting interactions in the bank’s systems and maintaining high-quality service standards throughout your shift.

More about Pnc Bank Call Center jobs
What cities are hiring for Pnc Bank Call Center jobs? Cities with the most Pnc Bank Call Center job openings:
What are the most commonly searched types of Pnc Bank Call Center jobs? The most popular types of Pnc Bank Call Center jobs are:
What states have the most Pnc Bank Call Center jobs? States with the most job openings for Pnc Bank Call Center jobs include:
Infographic showing various Pnc Bank Call Center job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 53% Full Time, 33% Part Time, and 13% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Banking Call Center Representative - 170180

Banking Call Center Representative - 170180

A-Line Staffing Solutions LLC

Lincoln, RI • On-site

$26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

A-Line Staffing is now hiring Banking Call Center Representative in Lincoln, RI. The Banking Call Center Representative would be working for a Fortune 500 financial institution and has career growth potential. This would be full time / 40+ hours per week.

If you think this Banking Call Center Representative position is a good fit for you, please reach out to Lindsay at 5867107959 or LKOPASZ@ALINESTAFFING.com with your resume. Banking Call Center Representative Compensation The pay for this position is $26.00 per hour. Benefits are available to full-time employees after 90 days of employment and include medical, dental, vision, 401(k), PTO, and additional employee perks.

Banking Call Center Representative Highlights Schedule: Tuesday – Friday 12:00 PM – 9:00 PM, Saturday 11:00 AM – 8:00 PM Location: Lincoln, RI Full-time opportunity with growth potential at a leading financial institution In-office environment with collaborative team culture Banking Call Center Representative Responsibilities Assist clients through inbound calls regarding credit products, short-term lending, and general banking needs Identify customer financial goals and recommend banking products, services, and solutions Support card servicing inquiries and provide customized account solutions Cross-sell and upsell products including credit cards, checking accounts, savings accounts, and lending solutions Build strong customer relationships through active listening, rapport building, and problem resolution Refer clients to licensed sales or specialty banking partners when appropriate Manage risk and ensure compliance with banking regulations and company policies Maintain high-quality customer service standards in a fast-paced call center environment Banking Call Center Representative Requirements High School Diploma or GED required Minimum 2 years of call center and/or banking experience preferred Experience with inbound customer service or financial services environments preferred Sales, cross-selling, upselling, or referral experience strongly preferred Intermediate computer proficiency required Strong communication, problem-solving, and decision-making skills Ability to work weekends and scheduled holidays as needed Comfortable receiving coaching, feedback, and adapting to process changes If you think this Banking Call Center Representative position is a good fit for you, please reach out to Lindsay at 5867107959 or LKOPASZ@ALINESTAFFING.com .


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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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