1

Pnc Bank Call Center Jobs (NOW HIRING)

Banking Call Center Agent Job Duties: * Manage high-volume inbound and outbound calls with professionalism and efficiency * Assist customers with account inquiries, transactions, and service requests

They are the "voice" of the Bank to our customers and, as such, are expected to provide exemplary ... Call Center Specialists respond to a high volume of inbound calls and chats, providing prompt, high ...

Bank Call Center Representative MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple ...

Be Seen First

Minimum of 1 year of experience in a high-volume call center or customer service role * (Exposure to 50-100+ calls per day preferred) Banking or financial services experience is a plus , but not ...

next page

Showing results 1-20

Pnc Bank Call Center information

See salary details

$10

$17

$25

How much do pnc bank call center jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for pnc bank call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

How long does it take to get hired at PNC?

The hiring process for a PNC Bank Call Center position typically takes from a few days to several weeks, depending on the volume of applications and interview scheduling. Candidates usually complete an application, participate in interviews, and may undergo background checks before receiving an offer.

What is a PNC Bank Call Center job?

A PNC Bank Call Center job involves assisting customers with their banking needs over the phone. Representatives handle inquiries about accounts, transactions, cards, and online banking while also providing support for troubleshooting issues. The role requires strong communication, problem-solving skills, and knowledge of PNC Bank's products and services. Employees may also need to upsell or offer financial solutions based on customer needs. This position often includes training, performance metrics, and opportunities for career growth within the company.

Does PNC pay employees well?

PNC Bank call center employees typically earn wages that are competitive within the banking industry, with entry-level positions often starting at or above minimum wage and increasing with experience. Compensation may include benefits such as health insurance, retirement plans, and performance bonuses, depending on the role and location.

Does PNC offer remote positions?

PNC Bank call center positions are primarily based in physical locations, but some roles may offer remote or hybrid work options depending on the position and department. Candidates should review specific job postings for remote work availability and requirements such as reliable internet and communication tools.

How much does PNC pay an hour?

PNC Bank call center representatives typically earn around $15 to $20 per hour, depending on experience and location. Entry-level positions may start at the lower end of this range, with opportunities for raises and advancement based on performance and tenure.

What are the key skills and qualifications needed to thrive in the Pnc Bank Call Center position, and why are they important?

To thrive as a PNC Bank Call Center representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call management systems, and secure data-handling procedures is typically required. Exceptional verbal communication, active listening, and patience set outstanding candidates apart in this client-focused environment. These competencies are critical for resolving customer inquiries efficiently, maintaining compliance, and ensuring customer satisfaction in a fast-paced setting.

What are the typical daily responsibilities of a PNC Bank Call Center representative?

As a PNC Bank Call Center representative, your daily activities will include handling incoming and outgoing customer calls, assisting with account questions, resolving issues, and processing transactions. You’ll be responsible for providing accurate information about PNC’s products and services while following bank protocols to ensure compliance and security. Collaboration with teammates and supervisors is common to resolve more complex inquiries. The role also involves documenting interactions in the bank’s systems and maintaining high-quality service standards throughout your shift.

More about Pnc Bank Call Center jobs
What cities are hiring for Pnc Bank Call Center jobs? Cities with the most Pnc Bank Call Center job openings:
What are the most commonly searched types of Pnc Bank Call Center jobs? The most popular types of Pnc Bank Call Center jobs are:
What states have the most Pnc Bank Call Center jobs? States with the most job openings for Pnc Bank Call Center jobs include:
Infographic showing various Pnc Bank Call Center job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 53% Full Time, 33% Part Time, and 13% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Banking Call Center

Banking Call Center

RemX

Atlanta, GA • On-site

$20/hr

Temporary

Posted 8 days ago


Job description

Banking Call Center Agent
Job Duties:
  • Manage high-volume inbound and outbound calls with professionalism and efficiency
  • Assist customers with account inquiries, transactions, and service requests
  • Resolve issues and complaints while ensuring a great customer experience
  • Identify customer needs and provide accurate solutions or escalate when necessary
  • Perform account maintenance tasks such as transfers, stop payments, and updates
  • Meet individual and team performance goals (KPIs)

Qualifications:
  • 1 year call center (Banking preferred) or:
  • 1+ year of customer service, retail, or call center experience
  • Strong communication and customer service skills
  • Tech-savvy with knowledge of basic computer systems and online tools
  • High school diploma or equivalent required
  • Bilingual a plus
  • Banking or Financial Service Experience (Preferred)

Banking Call Center

RemX logo

About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

Social media