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Seasonal Pnc Bank Call Center Jobs (NOW HIRING)

Berkshire Bank

Call Center Supervisor

Pittsfield, MA · On-site

$20.50 - $32.12/hr

Division: Beacon Bank & Trust Department: Call Center Reports to: Call Center Manager Status: Non-Exempt Grade: 7 Pay Range: $20.50 - $32.12 Actual compensation within the pay range will be ...

RemX

Bank Call Center Support

Alpharetta, GA · On-site

$20/hr

Minimum of 1 year of experience in a high-volume call center or customer service role * (Exposure to 50-100+ calls per day preferred) Banking or financial services experience is a plus , but not ...

unibank

Call Center Representative Trainee

Whitinsville, MA · On-site

$18 - $21/hr

We have a Unique opportunity to join our Call Center team as our newest Trainee in a full-time role ... We're looking for someone who believes in the mission of a community bank, who gets excited about ...

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Seasonal Pnc Bank Call Center information

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$17

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How much do seasonal pnc bank call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for seasonal pnc bank call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a Seasonal PNC Bank Call Center representative?

A Seasonal PNC Bank Call Center job is a temporary customer service position at PNC Bank, typically during peak times like holidays or tax season. Employees in this role assist customers over the phone with banking inquiries, account issues, and transactions. The job focuses on providing excellent service, troubleshooting problems, and ensuring customer satisfaction. It is ideal for individuals seeking short-term work with flexible hours in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Seasonal PNC Bank Call Center representative?

To thrive as a Seasonal PNC Bank Call Center Representative, you need strong customer service abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with call center phone systems, CRM software, and basic banking applications is typically required. Outstanding communication, active listening, and patience are crucial soft skills for managing customer inquiries and resolving issues efficiently. These competencies ensure excellent customer experiences, uphold the bank’s reputation, and help maintain smooth call center operations during peak periods.

What are some common challenges faced by Seasonal PNC Bank Call Center representatives, and how can they be managed effectively?

Seasonal PNC Bank Call Center representatives often encounter fluctuating call volumes, especially during peak periods such as holidays or promotional campaigns. Adapting quickly to new systems and processes can also be challenging, as training periods are typically condensed. To manage these challenges effectively, it's important to stay organized, make use of available knowledge bases, and communicate proactively with supervisors and team members. Building strong time-management skills and maintaining a positive, customer-focused attitude can help ensure success in this fast-paced environment.

What is the difference between Seasonal Pnc Bank Call Center vs Customer Service Representative?

AspectSeasonal Pnc Bank Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer banking or customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall center setting, fast-paced, seasonal demandOffice or retail environment, interacting directly with customers
Employer & IndustryPnc Bank, banking/financial servicesVarious industries including retail, banking, and telecommunications
Search & Comparison IntentYes, often compared for customer service roles in bankingYes, common alternative search for customer support jobs

The Seasonal Pnc Bank Call Center role focuses on handling banking customer inquiries during peak seasons in a call center environment, requiring specific banking knowledge. Customer Service Representatives work across various industries, often in direct customer interactions, with similar credential requirements. Both roles involve customer support but differ mainly in industry focus and work setting.

Does Seasonal Pnc Bank Call Center offer remote work opportunities?

Seasonal PNC Bank Call Center positions are typically based in a physical location, but some roles may offer remote or hybrid work options depending on the specific position and current company policies. Candidates should review the job listing or contact PNC Bank directly for detailed information about remote work availability for seasonal roles.

What cities are hiring for Seasonal Pnc Bank Call Center jobs?

Cities with the most Seasonal Pnc Bank Call Center job openings:

What are the most commonly searched types of Pnc Bank Call Center jobs?

The most popular types of Pnc Bank Call Center jobs are:

What states have the most Seasonal Pnc Bank Call Center jobs?

States with the most job openings for Seasonal Pnc Bank Call Center jobs include:

Seasonal Pnc Bank Call Center jobs near you

Bank Call Center Representative

Oregon Pacific Bank

Florence, OR • On-site

Full-time

Posted 11 days ago

Job description

JOB SUMMARY: To answer incoming telephone calls, direct calls to proper person and/or department, and resolve client inquiries.

 

JOB SPECIFICATIONS: 

  • Education: High School Graduate or equivalent
  • Experience: 1 year customer service or call center experience. General banking knowledge preferred

 

ESSENTIAL FUNCTIONS

  • Answer client calls in a professional tone and manner 
  • Assist in the operations of Banking On-Call, Online Banking and Online Bill Pay functions
  • Work with clients and coworkers to resolve debit card transaction concerns
  • Open and distribute daily mail, log returned mail and distribute to appropriate department for corrections
  • Prepare Operations certifications
  • Process victim restitution payments
  • Review debit card order report for accuracy and problems
  • Departmental Supply Orders
  • Back-up
      • Wire Transfer Verification
      • GL Balancing
      • File Maintenance
  • Assist with new account mailings 
  • Become knowledgeable of bank compliance rules and adhere to Federal and State banking regulations relating to this position
  • Follow all Bank compliance policies and procedures relating to this position
  • Other duties as assigned to meet client and operational needs

 

SKILLS:

  • Ability to work with others in a team environment
  • Ability to communicate orally in an effective manner
  • Competency in operating and handling multi-line phone system
  • Competency in providing exemplary client service in a professional manner
  • Ability to tolerate stress in a fast-paced environment
  • Ability to interpret bank policies and procedures to clients 
  • Ability to deal with clients under circumstances requiring tact and diplomacy
  • Competency in basic mathematical skills such as calculating interest and percentages
  • Ability to operate Microsoft Office products 

 

RELATIONSHIPS

  • Responsible to the Operations Support Manager for the fulfillment of functions and responsibilities.
  • Assist department managers, officers, and staff in their respective functions associated with the areas for which direct responsibility lies.
  • Will have contact with clients and the public, conducting relationships in a manner that will enhance the overall marketing effort of the bank.


CORE BEHAVIORS for DELIVERING ON THE PROMISE:

  • Be Genuine. Conduct yourself in a consistent, honest and compassionate manner at all times.
  • Work Ethic. Be willing to go the extra mile for the client, whether internal or external.
  • Influence. Be an active player in participating, building and contributing to service.
  • Continuous Learning. Commit to gaining knowledge, skills and experience on an ongoing basis in order to better serve the client, increase personal satisfaction and improve the Bank.
  • Team Play. We win together. Individuality is encouraged to advance and enrich the work of the team.
  • Problem Solving. Being creative, problem-solving mentality to every situation. See alternative, take initiative and assume responsibility for your actions.
  • Communication. Keep other informed and up to date. Actively listen and learn from each other. 
  • Have a Sense of Community. We firmly believe that we’re only as strong as the communities we serve. Your involvement is an important part of who we are.

 

Oregon Pacific Bank is an Equal Opportunity Employer and does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, age, religion, national origin, physical or mental disability, or veteran’s status.