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Commission Pnc Bank Call Center Jobs (NOW HIRING)

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Minimum of 1 year of experience in a high-volume call center or customer service role * (Exposure to 50-100+ calls per day preferred) Banking or financial services experience is a plus , but not ...

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Banking Call Center Agent Job Duties: * Manage high-volume inbound and outbound calls with professionalism and efficiency * Assist customers with account inquiries, transactions, and service requests

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Commission Pnc Bank Call Center information

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$10

$17

$25

How much do commission pnc bank call center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for commission pnc bank call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Commission Pnc Bank Call Center vs Customer Service Representative?

AspectCommission Pnc Bank Call CenterCustomer Service Representative
Primary RoleHandle inbound calls, promote bank products, and process transactions with a focus on sales commissionsAssist customers with inquiries, account management, and support without a sales focus
Required CredentialsHigh school diploma, banking knowledge, sales skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentCall center setting, fast-paced, sales-drivenBranch or call center, customer-focused, service-oriented
CompensationBase salary plus commissions and bonusesHourly wage or salary, with potential bonuses for performance

The Commission Pnc Bank Call Center role emphasizes sales and commission-based earnings within a call center environment, while Customer Service Representatives focus on customer support and service without sales targets. Both roles require strong communication skills but differ mainly in their primary responsibilities and compensation structure.

What is the starting pay at PNC Bank?

The starting pay for a Commission PNC Bank Call Center representative typically ranges from $15 to $20 per hour, depending on experience and location. Entry-level roles may also include benefits such as health insurance and paid time off, with opportunities for advancement based on performance. Exact pay rates can vary and should be confirmed through the company's official job postings or HR department.

Does PNC give bonuses to employees?

Employees at PNC Bank, including those in call center roles, may be eligible for bonuses or incentive pay based on performance, company policies, and role-specific criteria. Bonus programs are typically part of compensation packages and can vary by position and department.

Does PNC Bank offer remote positions?

Commission PNC Bank Call Center positions are typically based in a call center environment, but some roles may offer remote or hybrid work options depending on the company's policies and current staffing needs. Candidates should review specific job postings for remote work availability and requirements such as reliable internet and a suitable home workspace.

Is it hard to get hired at PNC?

Getting hired for a Commission PNC Bank Call Center role can depend on the candidate's customer service skills, relevant experience, and ability to pass the interview process. PNC typically looks for candidates with strong communication skills and a good understanding of banking products. The hiring process may include assessments and background checks, but it is generally competitive like other call center positions.
What cities are hiring for Commission Pnc Bank Call Center jobs? Cities with the most Commission Pnc Bank Call Center job openings:
What are the most commonly searched types of Pnc Bank Call Center jobs? The most popular types of Pnc Bank Call Center jobs are:
What states have the most Commission Pnc Bank Call Center jobs? States with the most job openings for Commission Pnc Bank Call Center jobs include:
Relationship Banker - Call Center

Relationship Banker - Call Center

Extraco Banks

Harker Heights, TX โ€ข On-site

$17 - $22.25/hr

Full-time

Posted 16 days ago


Job description

Job Description: Relationship Banker - Call Center
Location: Harker Heights
Job Summary:
The Call Center Relationship Banker delivers exceptional financial guidance and customer service within the bank's call center environment. This role encompasses addressing customer inquiries, providing tailored banking solutions, and identifying opportunities that align with the bank's financial growth objectives. A successful Call Center Relationship Banker effectively balances problem-solving skills with a customer-centric approach, ensuring that each interaction enhances the relationship between the customer and the bank.
Customer Service Relationship Management:
  • Respond promptly to inbound client calls, addressing questions related to accounts, transactions, and general banking services.
  • Develop a rapport with clients, building trust and understanding their financial needs to provide appropriate recommendations.
  • Handle customer concerns, troubleshoot issues, and escalate complex problems to the appropriate team members when necessary.
Transaction Processing and Account Management:
  • Assist clients with routine banking transactions, including transfers, payments, and account updates.
  • Process service requests and ensure all transactions are accurately documented and completed.
  • Monitor customer accounts for potential needs or issues, proactively reaching out to offer solutions or services.

Product Knowledge and Sales
  • Maintain a comprehensive understanding of the bank's products and services, including checking and savings accounts, credit cards, personal loans, and mortgages.
  • Identify and capitalize on cross-sell and up-sell opportunities by recommending suitable financial products based on each customer's needs.
  • Meet or exceed individual and team sales targets to contribute to the bank's overall financial objectives.

Compliance and Risk Management
  • Adhere to all regulatory and bank policies to maintain compliance, privacy, and security standards during each interaction.
  • Conduct required customer identification and verification processes as per bank guidelines and anti-money laundering protocols.
  • Protect sensitive client information and ensure confidentiality in all communications.

Required Skills & Qualifications:
  • Education: High School diploma or equivalent; Bachelor Degree Preferred
  • Skills: Strong communication skills, active listening, problem-solving, and multitasking.
  • Technical Proficiency: Familiarity with banking software, call center systems, and digital banking platforms.
  • Experience: Preferred experience in customer service, banking, or a call center environment.

Work Hours: Hours will vary depending on location assigned. Consistent weekend availability on Saturdays during the hours of 8:30am - 1:00pm.
Extraco provides excellent benefits and competitive compensation. We are an Equal Opportunity Employer M/F/D/V. Extraco provides reasonable accommodation for persons with disability.