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Flexible Pnc Bank Call Center Jobs (NOW HIRING)

Berkshire Bank

Call Center Supervisor

Pittsfield, MA · On-site

$20.50 - $32.12/hr

Minimum 6-12 months in Berkshire Bank Call Center * Experience with working in and supervising teams in a remote environment. Flexible work schedule expectation support staff onsite as needed. Skills ...

RemX

Bank Call Center Support

Alpharetta, GA · On-site

$20/hr

Minimum of 1 year of experience in a high-volume call center or customer service role * (Exposure to 50-100+ calls per day preferred) Banking or financial services experience is a plus , but not ...

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BANKING CALL CENTER REPRESENTATIVE

Chandler, AZ · On-site

$25/hr

... offered by the bank to help them achieve their financial goals. The Banking Call Center ... Representative balances customer service needs with sales opportunities, provides expertise on ...

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Flexible Pnc Bank Call Center information

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How much do flexible pnc bank call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for flexible pnc bank call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a flexible PNC Bank call center representative?

A Flexible PNC Bank Call Center job refers to a customer service position at PNC Bank that offers adaptable scheduling options. Employees in these roles handle incoming and outgoing calls to assist customers with their banking needs, such as account inquiries, transactions, and technical support. The 'flexible' aspect typically means you can choose from various shifts or work part-time hours, providing a better work-life balance. These positions require strong communication skills, problem-solving ability, and a customer-focused attitude.

What does a typical day look like for a flexible PNC Bank call center representative?

In a flexible PNC Bank call center position, your day typically involves handling a variety of customer inquiries over the phone, such as account questions, transaction support, and resolving concerns. You'll use specialized banking software to access customer information and provide accurate solutions, while adhering to PNC's customer service standards. Flexibility in scheduling may allow you to work different shifts, which can help accommodate personal commitments. Collaboration with team leads and colleagues is common for escalated issues and ongoing training, ensuring you stay updated on products and procedures.

What are the key skills and qualifications needed to thrive as a flexible PNC Bank call center representative?

To thrive as a PNC Bank Call Center Representative, you need strong customer service abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic banking platforms is commonly required. Excellent communication, patience, and adaptability are vital soft skills for handling diverse customer inquiries and concerns. These skills ensure effective resolution of customer issues, foster positive client relationships, and maintain high service standards in a dynamic call center environment.

What cities are hiring for Flexible Pnc Bank Call Center jobs?

Cities with the most Flexible Pnc Bank Call Center job openings:

What are the most commonly searched types of Pnc Bank Call Center jobs?

The most popular types of Pnc Bank Call Center jobs are:

What states have the most Flexible Pnc Bank Call Center jobs?

States with the most job openings for Flexible Pnc Bank Call Center jobs include:

Flexible Pnc Bank Call Center jobs near you

Bank Call Center Representative

Oregon Pacific Bank

Florence, OR • On-site

Full-time

Posted 11 days ago

Job description

JOB SUMMARY: To answer incoming telephone calls, direct calls to proper person and/or department, and resolve client inquiries.

 

JOB SPECIFICATIONS: 

  • Education: High School Graduate or equivalent
  • Experience: 1 year customer service or call center experience. General banking knowledge preferred

 

ESSENTIAL FUNCTIONS

  • Answer client calls in a professional tone and manner 
  • Assist in the operations of Banking On-Call, Online Banking and Online Bill Pay functions
  • Work with clients and coworkers to resolve debit card transaction concerns
  • Open and distribute daily mail, log returned mail and distribute to appropriate department for corrections
  • Prepare Operations certifications
  • Process victim restitution payments
  • Review debit card order report for accuracy and problems
  • Departmental Supply Orders
  • Back-up
      • Wire Transfer Verification
      • GL Balancing
      • File Maintenance
  • Assist with new account mailings 
  • Become knowledgeable of bank compliance rules and adhere to Federal and State banking regulations relating to this position
  • Follow all Bank compliance policies and procedures relating to this position
  • Other duties as assigned to meet client and operational needs

 

SKILLS:

  • Ability to work with others in a team environment
  • Ability to communicate orally in an effective manner
  • Competency in operating and handling multi-line phone system
  • Competency in providing exemplary client service in a professional manner
  • Ability to tolerate stress in a fast-paced environment
  • Ability to interpret bank policies and procedures to clients 
  • Ability to deal with clients under circumstances requiring tact and diplomacy
  • Competency in basic mathematical skills such as calculating interest and percentages
  • Ability to operate Microsoft Office products 

 

RELATIONSHIPS

  • Responsible to the Operations Support Manager for the fulfillment of functions and responsibilities.
  • Assist department managers, officers, and staff in their respective functions associated with the areas for which direct responsibility lies.
  • Will have contact with clients and the public, conducting relationships in a manner that will enhance the overall marketing effort of the bank.


CORE BEHAVIORS for DELIVERING ON THE PROMISE:

  • Be Genuine. Conduct yourself in a consistent, honest and compassionate manner at all times.
  • Work Ethic. Be willing to go the extra mile for the client, whether internal or external.
  • Influence. Be an active player in participating, building and contributing to service.
  • Continuous Learning. Commit to gaining knowledge, skills and experience on an ongoing basis in order to better serve the client, increase personal satisfaction and improve the Bank.
  • Team Play. We win together. Individuality is encouraged to advance and enrich the work of the team.
  • Problem Solving. Being creative, problem-solving mentality to every situation. See alternative, take initiative and assume responsibility for your actions.
  • Communication. Keep other informed and up to date. Actively listen and learn from each other. 
  • Have a Sense of Community. We firmly believe that we’re only as strong as the communities we serve. Your involvement is an important part of who we are.

 

Oregon Pacific Bank is an Equal Opportunity Employer and does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, age, religion, national origin, physical or mental disability, or veteran’s status.