ZipRecruiter

Log In

1

Playstation Customer Support Jobs (NOW HIRING)

PlayStation Global

Software Engineer II

San Mateo, CA · On-site

$137K - $205K/yr

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary ... customers and game studios are of the highest quality. Responsibilities * Design, build, and ...

PlayStation Global

Senior Platform Engineer

Austin, TX · On-site

$177K - $265K/yr

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary ... Ability to support engineers with solving problems in integrating their systems with core ...

PlayStation Global

Staff Program Manager

San Diego, CA · On-site

$173K - $259K/yr

Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary ... customer benefits. The candidate will partner with a globally distributed cross-functional team ...

PlayStation Global

SDET II

San Mateo, CA · On-site

$57 - $73.50/hr

... where customers have real excitement for the products you help create? At PlayStation, we are ... To support this, you also have working knowledge of a modern programming language * Agile software ...

previous pagenext page

Showing results 21-40

All JobsPlaystation Customer Support Jobs

Playstation Customer Support information

See salary details

$12

$19

$28

How much do playstation customer support jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for playstation customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are the typical challenges faced by Playstation Customer Support representatives?

Playstation Customer Support representatives often encounter a diverse range of technical and account-related issues, from troubleshooting hardware problems to assisting with account recovery or digital purchases. One common challenge is communicating complex instructions clearly to customers with varying levels of technical knowledge. Representatives may also handle high volumes of inquiries, especially during peak times such as product launches or network outages. Successfully navigating these challenges requires effective problem-solving, resilience, and a customer-focused mindset, all while working as part of a supportive team environment.

What are the key skills and qualifications needed to thrive in the Playstation Customer Support position, and why are they important?

To thrive as a Playstation Customer Support representative, you need solid problem-solving skills, familiarity with gaming consoles and digital platforms, and typically a high school diploma or equivalent. Knowledge of CRM systems, ticketing software, and Sony’s proprietary support tools is often required. Excellent communication, patience, and the ability to remain calm under pressure distinguish top performers in this role. These competencies are crucial for efficiently resolving customer issues, ensuring satisfaction, and maintaining Playstation's reputation.

How to get a job in Sony PlayStation?

To get a job as a PlayStation Customer Support representative, candidates should have strong communication skills, technical knowledge of gaming consoles and software, and customer service experience. Applying through Sony's official careers website or job portals, and preparing for interviews that assess problem-solving and technical abilities, are common steps in the hiring process.

What is a Playstation Customer Support job?

A PlayStation Customer Support job involves assisting customers with issues related to PlayStation consoles, games, accounts, and subscriptions. Support representatives help troubleshoot technical problems, process refunds or account inquiries, and provide guidance on PlayStation services. The role requires strong communication skills, problem-solving abilities, and knowledge of PlayStation products. Support may be provided via phone, chat, or email to ensure a smooth gaming experience for customers.

How much do you get paid for working at PlayStation?

PlayStation customer support roles typically pay between $15 and $20 per hour, depending on experience and location. Salaries can vary based on the company, role responsibilities, and whether the position is full-time or part-time.

How do I get to PlayStation customer service?

PlayStation customer support can be reached through the official PlayStation website, where you can access live chat, email, or phone support options. Support is available via the PlayStation Support app or by visiting the support section on the PlayStation website for troubleshooting and account assistance.

How much does PlayStation support get paid?

PlayStation customer support representatives typically earn an average hourly wage ranging from $15 to $25, depending on experience and location. Salaries can vary based on the company, region, and whether the role is full-time or part-time, with some positions offering additional benefits such as training and technical certifications.
More about Playstation Customer Support jobs
What cities are hiring for Playstation Customer Support jobs? Cities with the most Playstation Customer Support job openings:
What are the most commonly searched types of Playstation Customer Support jobs? The most popular types of Playstation Customer Support jobs are:
What states have the most Playstation Customer Support jobs? States with the most job openings for Playstation Customer Support jobs include:
What job categories do people searching Playstation Customer Support jobs look for? The top searched job categories for Playstation Customer Support jobs are:
Playstation Customer Support jobs near you
Infographic showing various Playstation Customer Support job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,926 per year, or $19.2 per hour.
Creator Platform Operations & Governance Manager

Creator Platform Operations & Governance Manager

PlayStation Global

San Mateo, CA

$63K - $68K/yr

Other

Posted 14 days ago

Job description

Game creators, publishers, developers and creator-enablers are an integral part of PlayStation's ecosystem, and understanding and addressing their needs, priorities, and points of friction is essential to keeping PlayStation as the Best Place to Publish.

Join us in supporting game creators as the Creator Platform Operations & Governance Manager. This role will help build and run the operating mechanisms that connect partner insight, policy governance, product priorities and planning activity into clear decisions and accountable follow-through. The role will support established governance forums while helping scale new feedback and insight processes across the creator platform business.

What you'll be doing:

  • Operate policy governance and partner insight processes from intake through decision logging and follow-up.
  • Coordinate feedback loops that collect, synthesize, route and track creator, partner and platform business input.
  • Prepare concise materials framing context, impact, risks, options and recommended next steps.
  • Maintain governance registers, roadmaps, backlogs, trackers, repositories and decision records.
  • Support the scaling of operations by standardizing operating rhythms, strengthening cross-functional alignment, and improving strategic follow-through.
  • Support planning cycles by organizing inputs, dependencies, timelines and follow-through.
  • Track action owners, open decisions, risks and outcomes through to closure.
  • Create lightweight reporting and communications on progress, priorities and operating health.

What we're looking for:

  • 6+ years in operations, governance, product operations, strategy operations, research operations or related functions.
  • Experience managing cross-functional workflows, forums or executive operating rhythms.
  • Proven ability to support globally distributed teams, anticipating stakeholder needs and keeping work moving across time zones with clear communication and strong follow-through.
  • Strong judgment in ambiguous, sensitive or fast-moving environments.
  • Excellent written communication, synthesis and executive-level briefing skills.
  • Strong stakeholder management across senior leaders, subject matter experts and cross-functional teams.
  • Highly organized, analytical and accountable, with practical risk, dependency and action tracking experience.

Preferred Experience:

  • Experience in platforms, gaming, media, publishing, partner operations, product operations or insight operations.
  • Familiarity with partner feedback loops, voice-of-customer processes, research follow-through or planning cadences.
  • Experience maintaining registers, decision records, trackers, dashboards or governance documentation.

Apply