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Player Support Jobs in California (NOW HIRING)

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How much do player support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for player support in California is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.14 per hour, depending on experience, location, and employer.

What is a player support?

A Player Support job involves assisting gamers by troubleshooting technical issues, addressing account-related concerns, and providing gameplay guidance. Support agents communicate with players via chat, email, or forums to ensure a smooth gaming experience. They also escalate complex issues to higher-level teams when necessary. Strong communication skills, problem-solving abilities, and a passion for gaming are essential for this role.

What are the typical daily responsibilities of a player support specialist?

As a Player Support specialist, your daily responsibilities include responding to player inquiries via email, chat, or support tickets, troubleshooting technical or account-related issues, and providing guidance on in-game features or policies. You may also gather and document feedback from players, escalate complex problems to higher-level teams, and contribute to maintaining an up-to-date knowledge base. Collaboration with game developers, community managers, and other support team members is common to resolve recurring issues and improve overall player satisfaction. This role offers dynamic challenges where every day brings unique questions and interactions from a diverse player base.

What are the key skills and qualifications needed to thrive in the player support position, and why are they important?

To thrive as a Player Support specialist, you need strong problem-solving abilities, clear communication skills, and a solid understanding of gaming platforms and community guidelines, often supported by experience in customer service or technical support. Familiarity with ticketing systems such as Zendesk, CRM tools, and knowledge bases, as well as basic troubleshooting for common gaming hardware and software issues, is highly valuable. Exceptional patience, empathy, and active listening help you connect with players and de-escalate challenging situations. These skills are crucial for ensuring positive player experiences and maintaining a supportive gaming community.

What does a player support agent do?

A player support agent assists gamers by resolving technical issues, answering questions, and providing guidance related to gameplay, accounts, or transactions. They often communicate via chat, email, or phone and use support tools to track and manage customer inquiries efficiently.

What are the most commonly searched types of Player Support jobs in California?

The most popular types of Player Support jobs in California are:

What are popular job titles related to Player Support jobs in California?

For Player Support jobs in California, the most frequently searched job titles are:

What job categories do people searching Player Support jobs in California look for?

The top searched job categories for Player Support jobs in California are:

What cities in California are hiring for Player Support jobs?

Cities in California with the most Player Support job openings:

Player Support jobs near you
Infographic showing various Player Support job openings in California as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 70% In-person, 10% Hybrid, and 20% Remote job distribution, with an average salary of $38,164 per year, or $18.3 per hour.

Direct Support Instructor (Behavior Technician)

Friends of Children with Special Needs

Fremont, CA • On-site

$24 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Position Title: Direct Support Instructor (Behavior Technician)
Location: Fremont, CA
Employment Type: Full-Time
Pay Range: $24 - $27 / hourly (depending on experience)
Working Schedule: Mondays - Fridays (8:45 AM - 2:45 PM)
JOB SUMMARY:
Friends of Children with Special Needs (FCSN) is a Bay Area non-profit organization founded in 1996 and focused on helping individuals with special needs and their families find love, hope, respect, and support through integrated community involvement. Our FCSN Adult Day Program is seeking an energetic, patient, detail-oriented, and reliable Direct Support Instructor (Behavior Technician). The position is responsible for providing training and supervision to adults with developmental challenges.
ESSENTIAL FUNCTIONS:
Under the supervision of Program Coordinator and the clinical guidance of the Behavior Consultant, the L.E.A.D. Adult Training Program Instructor provides support and behavior intervention implementation, intensive supervision, personal care, skill-building instruction, and community-based training for adults with complex behavioral needs and developmental disabilities.
The instructor utilizes proactive behavior support strategies, active de-escalation techniques, and functional communication training while collecting accurate behavioral data to support clinical oversight. The instructor maintains a structured, predictable, and person-centered environment that promotes participant safety, reduces challenging behaviors, and fosters independence, community integration, and daily living skills.
RESPONSIBILITIES:
1. Behavioral Intervention & Crisis Management
  • Provide close supervision, assistance and engagement to ensure participants' safety, well-being and needs are met.
  • Implement individualized Behavior Intervention Plans (BIPs).
  • Utilize positive behavioral practices, proactive intervention, and antecedent strategies to prevent behavioral escalation.
  • Recognize, assess, and use crisis interventions to manage challenging behaviors (e.g., physical aggression, self-injurious behavior, elopement, and property damage).

2. Documentation
  • Document participants' daily progress, behaviors, participation, activities, general well-being, objective tracking and incidents.
  • Complete semi-annual and annual ISP reports in a timely manner for assigned clients
  • Collect continuous, objective behavior data throughout the program day.
  • Promptly report Special Incidents (SIRs) and behavioral milestones to the Program Coordinator.

3. Daily Operation, Structured Skill-Building & Personal Care
  • Teach functional alternatives to challenging behaviors, emphasizing communication, self-
    regulation, and coping mechanisms.
  • Deliver highly adapted curriculum, vocational tasks, and leisure activities tailored to the participant's sensory and behavioral tolerance
  • Prepare and conduct classes/training, offer daily activities based on client's needs, skills, and preferences promote their autonomy, health, overall skills.
  • Motivate and actively engage participants in classes, training, and activities.
  • Assist participants with essential daily living tasks, including mobility support, mealtime routines, and personal hygiene/toileting care as dictated by their service plan.
  • Assist participants to self-administer prescribed medication or over-counter meds.

4. Community Integration & Transport
  • Drive and transport participants safely within the local community using personal or agency vehicles.
  • Assist participants in exploring community resources, planning and attending community outings.
  • Escort and closely monitor participants on community outings, prioritizing public safety and behavioral stability.

5. Collaboration & Communication
  • Communicate effectively and proactively with the supervisor with regard to participants' issues
  • Be a team player, support coworkers and promote team morale
  • Attend staff meetings and training

REQUIREMENTS:
1. Education: A High School Diploma or equivalent is required. An Associate's or Bachelor's degree in Psychology, Behavior Analysis, or Special Education is highly preferred.
2. Certifications: MUST complete and pass online RBT courses. Registered Behavior Technician (RBT) status is a strong plus.
3. Experience: have at least one year of experience working with the developmentally disabled or being an enthusiastic, quick learner with an impeccable work ethic.
4. Specialized Skills: Strong knowledge of Applied Behavior Analysis (ABA) principles or Positive Behavior Support (PBS). Exceptional emotional resilience, patience, and professional boundaries.
5. Personality Traits: Self-motivated and able to work independently & effectively. Professional,
energetic, detail-orientated, reliable. Highly organized, analytical, taking initiative, multitask, excellent time management skills.
6. Environmental & Physical Requirements: Must be flexible with assigned caseloads and work
assignments; able to lift up to 25 pounds and perform physical tasks such as bending, standing, walking, and assisting participants with personal care and mobility.
COMPANY-WIDE HIRING REQUIREMENTS:
  • Must pass DOJ fingerprint-based background clearance prior to onboarding
  • Must pass a health screening and TB test prior to onboarding
  • Must possess a valid driver's license and have a clean driving record
  • Obtain valid CPR and First Aid Certificate within one month of employment (employer-covered)

EMPLOYEE BENEFITS:
  • Health Insurance (Medical/Dental/Vision)
  • Life/AD&D Insurance
  • Lifestyle Spending Account (LSA) for Wellness & Fitness
  • Paid Time Off (PTO)
  • Paid Sick Leave (PSL)
  • 401(k) & company matching
  • Holiday Paid Days
  • Sign-on Bonus
  • Referral Bonus Program

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