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Player Development Manager Jobs in Massachusetts

DraftKings

Player Development Executive

Boston, MA · On-site

The Crown Is Yours As a Player Development Executive, you'll play a key role in growing and ... Manage customer escalations in partnership with internal teams, driving timely and effective ...

New

Goldenent

As Vice President of Player Development, you lead the strategy and operations of the division ... Monitor and manage budgets, resources, and operational performance metrics; drive cost-efficiency ...

Mass Digital Health

Development Manager

Burlington, MA · On-site

$103 - $288/hr

Position Summary Cedar Gate Technologies, an IQVIA business, is seeking a Development Manager to ... This player-coach role emphasizes technical strategy, solution delivery, engineering excellence ...

New

IQVIA

Development Manager

Burlington, MA · On-site +1

Position Summary Cedar Gate Technologies, an IQVIA business, is seeking a Development Manager to ... This player-coach role emphasizes technical strategy, solution delivery, engineering excellence ...

IQVIA

Development Manager

Burlington, MA · On-site +1

Position Summary Cedar Gate Technologies, an IQVIA business, is seeking a Development Manager to ... This player-coach role emphasizes technical strategy, solution delivery, engineering excellence ...

Precix

Business Development Manager

New Bedford, MA · On-site

$90 - $130/hr

Supervisory Responsibilities Manage the Business Development area and any assigned staff. Education ... Creative, flexible, and innovative team player. * Proven ability to handle multiple projects and ...

Precix

Business Development Manager

New Bedford, MA · On-site

$90K - $120K/yr

SUPERVISORY RESPONSIBILITES: Manage the Business Development area and any assigned staff ... Creative, flexible, and innovative team player. Proven ability to handle multiple projects and meet ...

Precix

Business Development Manager

New Bedford, MA · On-site

$90K - $120K/yr

SUPERVISORY RESPONSIBILITES: · Manage the Business Development area and any assigned staff ... team player. · Proven ability to handle multiple projects and meet deadlines. · Strong ...

Precix

Business Development Manager

New Bedford, MA · On-site

$90K - $120K/yr

SUPERVISORY RESPONSIBILITES: • Manage the Business Development area and any assigned staff ... team player. • Proven ability to handle multiple projects and meet deadlines. • Strong ...

Rancho BioSciences

$125K - $150K/yr

Rancho BioSciences is seeking an early/mid-career business development professional to drive ... You are a true team player who inspires others with unquestionable integrity and professionalism ...

Koch Industries

Business Development Manager

Grafton, MA · On-site

$135K - $185K/yr

Your Job Molex is seeking a Business Development Manager to drive profitable growth by identifying ... Develop deep expertise in target end markets, including key players, market size, and total ...

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Player Development Manager information

See Massachusetts salary details

$12K

$81.9K

$96.1K

How much do player development manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for player development manager in Massachusetts is $81,909.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,400.00 and $87,400.00 per year, depending on experience, location, and employer.

What is a player development manager?

A Player Development Manager is a professional responsible for managing the growth and welfare of athletes, typically within sports organizations, casinos, or gaming establishments. In a sports context, they focus on enhancing player performance, supporting personal development, and providing guidance on career progression. In casinos, a Player Development Manager builds relationships with high-value guests, coordinates special events, and ensures exceptional customer service. Their role is crucial for both player satisfaction and organizational success, as they help maximize player engagement and loyalty.

What does a player development manager do?

As a player development manager, there are opportunities in technology, gaming, and athletics, but most positions involve working in a casino or other gaming facility. In a casino, your responsibilities include resolving guest issues quickly by communicating clearly with them, ensuring staff members solve the problem properly, and offering guests complimentary services within management guidelines. You execute and manage strategies designed to support the best experience for each guest including an incentive or reward program and special promotions to increase customer acquisition. Other duties include interviewing and training new employees, assigning work, and reviewing employee performance. Some positions also require you to plan and execute parties, promotions, and tournaments.

What are the key skills and qualifications needed to thrive as a player development manager, and why are they important?

To thrive as a Player Development Manager, you need a deep understanding of player engagement strategies, customer relationship management, and typically a background in hospitality, gaming, or business. Familiarity with CRM software, casino management systems, and player tracking tools is essential. Strong interpersonal skills, persuasive communication, and the ability to build lasting relationships with clients set top performers apart. These abilities are crucial for driving player loyalty, maximizing revenue, and ensuring a superior guest experience in a competitive gaming environment.

What are the typical challenges faced by a player development manager in building and maintaining client relationships?

As a Player Development Manager, one of the main challenges is consistently meeting the diverse needs and preferences of VIP clients while ensuring compliance with company policies and gaming regulations. Building trust and loyalty requires excellent communication and personalized service, which can be demanding given the fast-paced environment and high client expectations. Additionally, balancing administrative tasks with proactive outreach and event planning requires strong organizational skills. Collaborating with marketing, operations, and hospitality teams is also essential to deliver memorable experiences for guests.

What is the difference between Player Development Manager vs Coach?

AspectPlayer Development ManagerCoach
Required CredentialsRelevant sports management or related certifications, experience in player trainingCoaching certifications, sports-specific licenses, experience in training athletes
Work EnvironmentAdministrative, strategic planning, overseeing development programsOn-field or court training, direct athlete interaction
Employer & Industry UsageSports teams, academies, youth programsSports teams, schools, training facilities

While both roles focus on athlete growth, a Player Development Manager primarily handles strategic planning and program oversight, whereas a Coach works directly with athletes during training sessions. The roles often overlap but differ in scope and daily responsibilities.

More about Player Development Manager jobs

What are the most commonly searched types of Player Development jobs in Massachusetts?

The most popular types of Player Development jobs in Massachusetts are:

What are popular job titles related to Player Development Manager jobs in Massachusetts?

For Player Development Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Player Development Manager jobs in Massachusetts look for?

The top searched job categories for Player Development Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Player Development Manager jobs?

Cities in Massachusetts with the most Player Development Manager job openings:

Player Development Manager jobs near you
Infographic showing various Player Development Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $81,909 per year, or $39.4 per hour.

Player Development Executive

DraftKings

Boston, MA • On-site

Full-time

Posted 2 days ago

New

DraftKings rating

8.4

Company rating: 8.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

3rd of 15 rated gambling companies

Job description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

As a Player Development Executive, you'll play a key role in growing and strengthening relationships with our VIP player base. You'll drive net revenue through proactive sales strategies while delivering a high-touch experience that builds engagement and long-term loyalty. Working across teams, you'll use customer insights and performance data to identify opportunities and deliver the signature VIP experience our players expect.

What you'll do as a Player Development Executive

  • Develop and strengthen relationships with premier players by delivering personalized service that builds engagement and loyalty.

  • Drive key VIP sales metrics that contribute to customer engagement, market share, and net revenue growth.

  • Use customer and performance data to identify trends, uncover opportunities, and maximize player performance.

  • Proactively identify customer needs and recommend solutions that enhance the VIP experience.

  • Follow all VIP policies and guidelines, including responsible gaming requirements.

  • Manage customer escalations in partnership with internal teams, driving timely and effective resolutions.

What you'll bring

  • A Bachelor's Degree in a related field or at least 5 years of experience in the gaming, hospitality, sales, or marketing industry.

  • A passion for delivering outstanding player experiences, solving problems, and contributing to a positive team environment.

  • Demonstrated success identifying and implementing strategies that improve operational efficiency.

  • Knowledge of strategies that increase revenue while effectively managing expenses.

  • Strong relationship-building skills and a customer-focused approach to identifying needs and delivering solutions.

  • The ability to obtain and maintain required state gaming licenses.

#LI-AI1

Join Our Team

We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 88,400.00 USD - 110,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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