Platform Operations Manager Jobs in Seattle, WA (NOW HIRING)

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.

This is an environment unlike anything in the high-tech world and the secret of Costco's success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

The Point of Sale (POS) Solutions Platform Engineer will join the POS Warehouse team providing senior expertise and leadership for Costco's Global POS environments. The Platform Engineer will focus on warehouse POS systems and all strategic and tactical planning of the environments required to meet Costco-specific business needs. The Platform Engineer will work with Solution Architects, Systems Analysts, Project Managers, and the business operators to understand functional requirements and contribute to the development of the overall architecture.

Platform Engineers translate high level platform design into low level technical design and are responsible for implementing, administering, supporting and patching their corresponding platforms. Platform Engineers work closely with team members to enable the capabilities defined on roadmaps and blueprints supporting platform programs and initiatives. Platform Engineers are well versed in modern data, infrastructure and integration platforms, industry/technology best practices and actively work on improving the reliability and scalability of infrastructure.

If you want to be a part of one of the worldwide BEST companies "to work for", simply apply and let your career be reimagined.

ROLE

• Collaborates with delivery pods and Architects to improve production deployments, platform operations, and environment stability.

• Assesses technical components, translates high level design into low level technical design and executes updates based on SLAs.

• Manages the platform on an ongoing basis while performing typical run functions like monitoring, patching and support.

• Leads and conducts code reviews, design reviews, testing, and debugging activities at the application level.

• Conducts regular platform checkups and reports inefficiencies to relevant business and technology stakeholders.

• Collaborates with infrastructure and/or provisioning groups to stand up the platform.

• Acts as a team leader and can mentor others.

• Works well independently and in a team environment.

• Follows Enterprise standards for security, compliance, and best practices.

• Understands and adheres to Costco's project methodology and framework.

• Develops and documents environment topologies and standards.

• Seeks opportunities to automate, document, share, educate, and improve processes where appropriate.

• Ensures proposed and current architectures are aligned with organizational standards, goals and objectives.

• Escalates complex issues as needed, ensures timely recovery from outages, performs root cause analysis, and implements preventative measures.

• Works with vendors, business and application development teams, and other technical teams to meet the needs of the project.

• Works with architects to develop, implement, and support new capabilities and designs.

• Analyzes technical risks and advises on risk mitigation strategies.

• Works with security and compliance teams to design.

• Works with project managers, business analysts and functional analysts to develop a high-level project schedule, resource plan for the project, and project costs.

• Implements and maintains enterprise class Point of Sale solutions that support enterprise integration services and hosts.

• Designs and implements a toolset that simplifies provisioning and supporting of a large enterprise distributed Point of Sale environment.

• Plans and executes major platform software and operating system upgrades and maintenance across a highly virtualized or cloud environment.

• Creates technical content (architecture and design) that meets business requirements.

• Analyzes available assets (frameworks, reference architectures, etc) to bridge the gap between the as-is architecture and the to-be architecture.

• Addresses compliance requirements such as Payment Card Industry (PCI), Health Insurance Portability and Accountability Act (HIPAA), Personally Identifiable Information (PII), and Sarbanes-Oxley (SOX).

REQUIRED

• 10+ years experience analyzing, designing, integrating, and implementing POS solutions

• Knowledge of and skilled in systems analysis, logic diagramming, test debugging, system software, systems testing, systems implementation, hardware computer operations and documentation standards.

• Experience developing and configuring Windows Server, Toshiba 4690 OS, Toshiba SurePOS ACE Application, IBM Data Integration Facility, IBM Store Integrator, Toshiba ELERA, and Linux systems in a highly available and high-volume environment.

• Share technical knowledge and clearly communicate technical concepts.

• Experience with process and controls surrounding enterprise compliance of Payment Card Industry (PCI), Health Insurance Portability and Accountability Act (HIPAA), and Sarbanes Oxley (SOX) standards

• Possess excellent technical leadership skills.

• Inquisitive, responsible, conscientious and possess a passion for excellence.

• Possess excellent verbal and written communication skills in order to develop integration patterns, processes, and standards for messaging

• Demonstrated proficiency with scripting languages such as (PowerShell, Python, JavaScript, etc.)

• Communicates trade-offs and transactional states with technical and business teams.

• Proven ability to partner with others in the area or company to deliver quality solutions.

• Able to work effectively and produce consistent results with a minimum of supervision. Self-motivated, responsible, conscientious, and detail-oriented.

• Able to work well under pressure and handle crisis situations professionally.

• Ability to easily adapt to a rapidly changing work environment.

• Must be self-motivated, responsible, conscientious, and detail-oriented.

• Must have proven ability to set and follow priorities and timeline.

• Excellent understanding of the challenges surrounding efficient operations and failure mode analysis in large complex distributed systems.

• Scheduling flexibility to meet the needs of the business, including 24x7x365 environment, on-call, and on-location as required.

• Knowledge of Service-Oriented Architecture (SOA) and Software as a Service (SaaS) concepts

• Has implemented solutions in Microsoft Azure and Google Cloud Platform environments

• Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.

Required Documents

Cover Letter

Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Pay Ranges:

Level 1 - $85,000 - $110,000

Level 2 - $105,000 - $135,000

Level 3 - $130,000 - $160,000

Level SR - $150,000 - $190,000, Bonus and Restricted Stock Unit (RSU) eligible

Level Staff - $180,000 - $225,000, Bonus and Restricted Stock Unit (RSU) eligible

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. In some cases, applicants and employees for selected positions will not be sponsored for work authorization, including, but not limited to H1-B visas.