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Platform Operations Manager Jobs in Seattle, WA (NOW HIRING)

Amazon

Media Operations Mgr, XCM

Seattle, WA

This role manages operational workflows across media and social platforms, coordinates with internal teams and agency partners, and supports AI-enabled process enhancements. The Media Operations ...

Amazon

Media Operations Mgr, XCM

Seattle, WA · On-site

This role manages operational workflows across media and social platforms, coordinates with internal teams and agency partners, and supports AI-enabled process enhancements. The Media Operations ...

Costco IT

Platform Engineer - Adobe

Issaquah, WA

... platform operations, and environment stability. * Assesses technical components, translates high level design into low level technical design and executes updates based on SLAs. * Manages the ...

Costco

Platform Engineer - Adobe

Issaquah, WA · On-site

... platform operations, and environment stability. * Assesses technical components, translates high level design into low level technical design and executes updates based on SLAs. * Manages the ...

DocuSign

Partner Operations Manager

Seattle, WA · Hybrid

Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and ... What you'll do The Partner Operations Manager is responsible for owning and maintaining key ...

Costco IT

Platform Engineer - Adobe

Issaquah, WA · On-site

... platform operations, and environment stability. * Assesses technical components, translates high level design into low level technical design and executes updates based on SLAs. * Manages the ...

Garage

Event Operations Manager

Seattle, WA · On-site

$30 - $35/hr

... platforms. With over 360 locations across North America, Lucky Strike Entertainment provides ... Our Event Operations Managers know what it means to throw the perfect party. They manage a staff of ...

Garage

Event Operations Manager

Seattle, WA · On-site

$30 - $35/hr

... platforms. With over 360 locations across North America, Lucky Strike Entertainment provides ... Our Event Operations Managers know what it means to throw the perfect party. They manage a staff of ...

Garage

Event Operations Manager

Seattle, WA · On-site

$30 - $35/hr

... platforms. With over 360 locations across North America, Lucky Strike Entertainment provides ... Our Event Operations Managers know what it means to throw the perfect party. They manage a staff of ...

CookUnity

Kitchen Operations Manager

Seattle, WA

The Role The Culinary Operations Manager is responsible for providing operational oversight and ... benefit platform * Personalized Spanish coach * Awesome opportunity to join a company that is ...

Canals

Marketing Operations Manager

Seattle, WA · Remote

The Role The Marketing Operations Manager will play a key role in the efficient operation of the ... Our customers rely on our platform every day to operate their businesses. We've found strong ...

Greystar

Operations Manager - Mason & Main

Seattle, WA · On-site

Operations Manager - Mason & Main Full time Seattle, Washington Apply Now Save Job Job saved ABOUT ... Across its platforms, Greystar has nearly $79 billion of assets under management, including over ...

CookUnity

Kitchen Operations Manager

Seattle, WA

So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with ... The Role The Culinary Operations Manager is responsible for providing operational oversight and ...

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Showing results 21-40

All JobsPlatform Operations JobsPlatform Operations Manager JobsPlatform Operations Manager Jobs in Seattle, WA

Platform Operations Manager information

See Seattle, WA salary details

$35.3K

$72.3K

$134.9K

How much do platform operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for platform operations manager in Seattle, WA is $72,256.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $88,200.00 per year, depending on experience, location, and employer.

What are the primary challenges platform operations managers face when coordinating cross-functional teams?

Platform Operations Managers often work with diverse teams across engineering, product, customer support, and IT. One common challenge is aligning priorities and ensuring clear communication between departments with different objectives and workflows. Successful managers build strong relationships, set clear expectations, and implement effective processes to minimize miscommunication and delays. Additionally, they must stay adaptable to rapidly shifting business needs and technology updates while maintaining platform reliability and performance.

What is the role of a platform operations manager?

A platform operations manager oversees the daily functioning and maintenance of digital platforms, ensuring smooth performance, security, and user experience. They coordinate technical teams, implement process improvements, and monitor system metrics to optimize platform efficiency.

What is the difference between Platform Operations Manager vs Network Operations Center (NOC) Technician?

AspectPlatform Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, computer science, or related field; certifications like ITIL or CompTIA Network+ are commonUsually requires an associate degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are preferred
Work EnvironmentOversees platform infrastructure, manages teams, and ensures system availability in data centers or cloud environmentsMonitors network systems, troubleshoots issues, and maintains network hardware/software in a control room setting
Employer & Industry UsageUsed by tech companies, cloud providers, and large enterprises managing digital platformsCommon in telecom, internet service providers, and large organizations with extensive network infrastructure

The Platform Operations Manager focuses on overseeing platform infrastructure and team management, while the Network Operations Center Technician handles network monitoring and troubleshooting. Both roles are essential in maintaining system and network reliability but differ in scope and responsibilities.

What does a platform operations manager do?

A Platform Operations Manager oversees the daily operations, maintenance, and performance of digital platforms within an organization. They are responsible for ensuring that platforms run smoothly, efficiently, and securely, often coordinating between technical teams, support staff, and management. Their duties typically include monitoring system health, managing incident responses, implementing process improvements, and supporting platform scalability. This role is crucial for organizations that rely on digital services to ensure reliability and a positive user experience.

What are the key skills and qualifications needed to thrive as a platform operations manager, and why are they important?

To thrive as a Platform Operations Manager, you need expertise in platform management, process optimization, and a solid understanding of IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with cloud platforms (such as AWS or Azure), monitoring tools, and ITSM systems, along with ITIL or related certifications, is highly valued. Strong leadership, problem-solving, and communication skills enable effective coordination across technical and business teams. These skills ensure seamless platform performance, rapid issue resolution, and alignment with organizational objectives.
What are popular job titles related to Platform Operations Manager jobs in Seattle, WA? For Platform Operations Manager jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Platform Operations Manager jobs in Seattle, WA look for? The top searched job categories for Platform Operations Manager jobs in Seattle, WA are:
Platform Operations Manager jobs near you
Infographic showing various Platform Operations Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $72,256 per year, or $34.7 per hour.

Media Operations Mgr, XCM

Amazon

Seattle, WA

Full-time

Posted 25 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,062 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon's Cross Channel Marketing Team (XCM) is seeking an organized and detail-oriented Media Operations Manager to support our paid media, activation, and social operations teams. This role manages operational workflows across media and social platforms, coordinates with internal teams and agency partners, and supports AI-enabled process enhancements. The Media Operations Manager will maintain and evolve existing processes, documentation, and governance frameworks while identifying opportunities for operational efficiency.

This role will primarily support our North America region, with global responsibilities as workflows and partnerships expand.
This role supports access management and governance across social media platforms and DSP platforms for XCM. They will coordinate media technology vendor relationships and associated governance, manage XCM social platforms, and support AI/automation pilots that drive operational gains. This role will manage established processes that require consistent stewardship, iterative refinement, and cross-functional coordination

The ideal candidate is energized by close collaboration across multiple teams and is always looking for opportunities to improve efficiency, reduce manual effort, and scale what works.
Key job responsibilities
Partners with cross-functional teams to communicate operational updates, surface opportunities for optimization, and support reporting on key metrics
Supports media and activation team workflows through management of operational tooling - maintaining current instances, managing inputs and configurations, troubleshooting issues, and identifying opportunities for tool optimization
Coordinates social platform governance including account and handle management, user access permissions, and regional support for XCM-managed social properties across North America and global locales
Manages social platform vendor contracts and annual purchase orders; coordinates media agency technology fee governance in partnership with finance and agency teams
Supports AI and automation pilot projects, testing tools and contributing to the development of automation-enabled workstreams that improve efficiency and reduce manual effort
Maintains and evolves standard operating procedures (SOPs), workflow documentation, and governance frameworks across media and social operations; identifies gaps and proposes solutions
Develops training guides, onboarding materials, and learning resources to support global teams and scale operational knowledge
Supports transitions and change management related to new tools, platform integrations, and process changes - coordinating communication and training across impacted stakeholders
Manages account infrastructure and user permissions across DSP and social platforms, ensuring compliance with governance standards
About the team
Find out more about XCM here: https://www.amazon.jobs/content/en/teams/international-stores/xcm

What Amazon employees say

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Benefits

Hours and flexibility

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Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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