Maintain accurate, thorough documentation of all client interactions in-person, phone, and ... Master's degree in Counseling, Psychology, or Social Work * 2+ years of counseling experience
Maintain accurate, thorough documentation of all client interactions in-person, phone, and ... Master's degree in Counseling, Psychology, or Social Work * 2+ years of counseling experience
School Counselor
Balmorhea, TX · On-site
School Counselor Campus Description: Balmorhea ISD is a 1A District, with approximately 165 ... Phone: 432-375-2224 Contact: John Massey, Superintendent 432-375-2224 jmassey@bisdbears.esc18.net
School Counselor
Balmorhea, TX · On-site
School Counselor Campus Description: Balmorhea ISD is a 1A District, with approximately 165 ... Phone: 432-375-2224 Contact: John Massey, Superintendent 432-375-2224 jmassey@bisdbears.esc18.net
Bereavement Counselor
Byron Center, MI · On-site
Bereavement Counselor Responsibilities ... Make scheduled phone calls to bereaved families and loved ones to review bereavement services while ...
Bereavement Counselor
Byron Center, MI · On-site
Bereavement Counselor Responsibilities ... Make scheduled phone calls to bereaved families and loved ones to review bereavement services while ...
Admissions Counselor
$37K - $51K/yr
Complete on-site, video, and phone psychosocial assessments, including presenting issues, symptoms ... Crisis counseling and family sessions, when needed * Coordinate care with referral, sources ...
Admissions Counselor
$37K - $51K/yr
Complete on-site, video, and phone psychosocial assessments, including presenting issues, symptoms ... Crisis counseling and family sessions, when needed * Coordinate care with referral, sources ...
Admissions Counselor
Atlanta, GA · On-site
$37K - $51K/yr
Complete on-site, video, and phone psychosocial assessments, including presenting issues, symptoms ... Crisis counseling and family sessions, when needed * Coordinate care with referral, sources ...
Admissions Counselor
Atlanta, GA · On-site
$37K - $51K/yr
Complete on-site, video, and phone psychosocial assessments, including presenting issues, symptoms ... Crisis counseling and family sessions, when needed * Coordinate care with referral, sources ...
School Counselor-
Olean, NY · On-site
$46K/yr
Certified - Teaching - Guidance/School Counselor {GUID} Job Number 3300055907 Start Date Open Date ... Phone 716-376-8216 Contact Person's Email ashley_preston@caboces.org Job Posting Link
School Counselor-
Olean, NY · On-site
$46K/yr
Certified - Teaching - Guidance/School Counselor {GUID} Job Number 3300055907 Start Date Open Date ... Phone 716-376-8216 Contact Person's Email ashley_preston@caboces.org Job Posting Link
Bereavement Counselor Responsibilities ... Make scheduled phone calls to bereaved families and loved ones to review bereavement services while ...
Bereavement Counselor Responsibilities ... Make scheduled phone calls to bereaved families and loved ones to review bereavement services while ...
School Counselor
Jamestown, NY · On-site
$44K/yr
Certified - Teaching - Guidance/School Counselor {GUID} Job Number 3300055822 Start Date Open Date ... Phone 7164834290 Contact Person's Email kellie.j.mole@jpsny.org
School Counselor
Jamestown, NY · On-site
$44K/yr
Certified - Teaching - Guidance/School Counselor {GUID} Job Number 3300055822 Start Date Open Date ... Phone 7164834290 Contact Person's Email kellie.j.mole@jpsny.org
Enrollment Counselor
Pasadena, CA · On-site
$26 - $30/hr
Execute high-volume outbound phone, email, and SMS outreach while maintaining established "speed to ... Senior Enrollment Counselor * Bachelor's degree from an accredited institution. * A combination of ...
Enrollment Counselor
Pasadena, CA · On-site
$26 - $30/hr
Execute high-volume outbound phone, email, and SMS outreach while maintaining established "speed to ... Senior Enrollment Counselor * Bachelor's degree from an accredited institution. * A combination of ...
Admission Counselor
$35K - $47K/yr
The counselor identifies prospective students within the territory through travel and by personal outreach including phone, text and email and through virtual and in-person meetings throughout the ...
Admission Counselor
$35K - $47K/yr
The counselor identifies prospective students within the territory through travel and by personal outreach including phone, text and email and through virtual and in-person meetings throughout the ...
Admission Counselor
Tulsa, OK · On-site
$35K - $47K/yr
The counselor identifies prospective students within the territory through travel and by personal outreach including phone, text and email and through virtual and in-person meetings throughout the ...
Admission Counselor
Tulsa, OK · On-site
$35K - $47K/yr
The counselor identifies prospective students within the territory through travel and by personal outreach including phone, text and email and through virtual and in-person meetings throughout the ...
Enrollment Counselor
Pasadena, CA · On-site
$26 - $30/hr
Execute high-volume outbound phone, email, and SMS outreach while maintaining established "speed to ... Senior Enrollment Counselor * Bachelor's degree from an accredited institution. * A combination of ...
Enrollment Counselor
Pasadena, CA · On-site
$26 - $30/hr
Execute high-volume outbound phone, email, and SMS outreach while maintaining established "speed to ... Senior Enrollment Counselor * Bachelor's degree from an accredited institution. * A combination of ...
Jeremy Scott email: jeremyscott@alpinedistrict.org phone: 801-610-8780 Secondary Counselor The Secondary Counselor works under the direction of the school principal and is supported by the Director ...
Jeremy Scott email: jeremyscott@alpinedistrict.org phone: 801-610-8780 Secondary Counselor The Secondary Counselor works under the direction of the school principal and is supported by the Director ...
Enrollment Counselor
Pasadena, CA · On-site
$26 - $30/hr
Execute high-volume outbound phone, email, and SMS outreach while maintaining established "speed to ... Senior Enrollment Counselor * Bachelor's degree from an accredited institution. * A combination of ...
Enrollment Counselor
Pasadena, CA · On-site
$26 - $30/hr
Execute high-volume outbound phone, email, and SMS outreach while maintaining established "speed to ... Senior Enrollment Counselor * Bachelor's degree from an accredited institution. * A combination of ...
Financial Counselor
Chicago, IL · On-site
$19.50 - $25.50/hr
The Financial Counselor position is responsible for securing all Transplant, Psychiatric, and ... Handle customer service phone calls (pertaining only to prospective services and in-house patients)
Financial Counselor
Chicago, IL · On-site
$19.50 - $25.50/hr
The Financial Counselor position is responsible for securing all Transplant, Psychiatric, and ... Handle customer service phone calls (pertaining only to prospective services and in-house patients)
Counselor
Saratoga Springs, UT · On-site
Jeremy Scott email: jeremyscott@alpinedistrict.org phone: 801-610-8780 Secondary Counselor The Secondary Counselor works under the direction of the school principal and is supported by the Director ...
Counselor
Saratoga Springs, UT · On-site
Jeremy Scott email: jeremyscott@alpinedistrict.org phone: 801-610-8780 Secondary Counselor The Secondary Counselor works under the direction of the school principal and is supported by the Director ...
Admissions Counselor
$36K - $49K/yr
Admissions Counselor Position Type: Regular About the Role: Admissions counselors will manage an ... Communicate with students and parents consistently via email, phone, text, and mail. * Update and ...
Admissions Counselor
$36K - $49K/yr
Admissions Counselor Position Type: Regular About the Role: Admissions counselors will manage an ... Communicate with students and parents consistently via email, phone, text, and mail. * Update and ...
Guidance Counselor
Zuni, NM · On-site
$46K - $63K/yr
Communicates regularly with parents by means of newsletters, notes, phone calls, conferences, etc.; * Meets all the NM PED Competencies for Counselors * Servers as a resource to district personnel ...
Guidance Counselor
Zuni, NM · On-site
$46K - $63K/yr
Communicates regularly with parents by means of newsletters, notes, phone calls, conferences, etc.; * Meets all the NM PED Competencies for Counselors * Servers as a resource to district personnel ...
Communicates regularly with parents by means of newsletters, notes, phone calls, conferences, etc.; * Meets all the NM PED Competencies for Counselors * Servers as a resource to district personnel ...
Communicates regularly with parents by means of newsletters, notes, phone calls, conferences, etc.; * Meets all the NM PED Competencies for Counselors * Servers as a resource to district personnel ...
School Based Counselor
Lake City, FL · On-site
$20 - $25/hr
Counselor will need to be able to manage their own deadlines and schedule. The Program will include ... Attend weekly supervision meetings in person, by phone, or FaceTime/ SKYPE with licensed supervisor.
Quick apply
School Based Counselor
Lake City, FL · On-site
$20 - $25/hr
Counselor will need to be able to manage their own deadlines and schedule. The Program will include ... Attend weekly supervision meetings in person, by phone, or FaceTime/ SKYPE with licensed supervisor.
Phone Counselor information
See salary details
$12.98 - $14.93
2% of jobs
$14.93 - $16.87
5% of jobs
$16.87 - $18.82
12% of jobs
$19.48 is the 25th percentile. Wages below this are outliers.
$18.82 - $20.76
17% of jobs
The median wage is $22.45 / hr.
$20.76 - $22.71
16% of jobs
$22.71 - $24.65
19% of jobs
$25.33 is the 75th percentile. Wages above this are outliers.
$24.65 - $26.60
11% of jobs
$26.60 - $28.54
6% of jobs
$28.54 - $30.49
4% of jobs
$30.49 - $32.43
3% of jobs
$32.43 - $34.38
4% of jobs
$12
$23
$34
How much do phone counselor jobs pay per hour?
What are the key skills and qualifications needed to thrive in the Phone Counselor position, and why are they important?
To thrive as a Phone Counselor, you need excellent communication skills, active listening abilities, and a background in psychology, counseling, or a related field, often supported by relevant certifications or degrees. Familiarity with case management systems, call center software, and basic computer proficiency is typically required. Compassion, patience, and emotional resilience distinguish top performers in this role. These skills enable Phone Counselors to effectively support clients remotely, handle sensitive situations, and maintain clear documentation.
What is the highest paying job in counseling?
What's a good job for someone with severe anxiety?
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How to become an over the phone therapist?
What is a Phone Counselor job?
A Phone Counselor provides emotional support, crisis intervention, and guidance to individuals over the phone. They may work for crisis hotlines, mental health services, or support organizations, helping callers navigate personal challenges. Their role involves active listening, assessing the situation, offering coping strategies, and referring individuals to relevant resources when needed. Strong communication skills and the ability to remain calm under pressure are essential for this job.
What are typical challenges faced by Phone Counselors, and how are they supported in overcoming them?
Phone Counselors often work with individuals dealing with emotional distress, crisis situations, or complex personal issues, which can be emotionally demanding. They may encounter high call volumes and handle sensitive conversations, requiring strong coping and self-care strategies. To help manage these challenges, most organizations provide regular supervision, peer support, and ongoing professional training. Many workplaces also encourage debriefing after difficult calls and offer access to mental health resources, fostering a supportive team environment.

Other
Posted 28 days ago
Job description
Alfred Street Baptist Church
Counselor
Alfred Street Baptist Church (ASBC), is a thriving faith-based institution with a rich history and vibrant ministry. We serve a growing congregation of 12,000 members and we are seeking an experienced Counselor to join our Christian Counseling team. We are seeking a Counselor to provide professional counseling work integrated with a model of Christian counseling. This position is responsible for delivering psychosocial services to individuals in need of counseling and case management services. The ideal candidate combines strong clinical assessment and treatment skills with a deep commitment to faith-based counseling, serving individuals with personal, social, and faith-related concerns including mild to moderate mental illness.
What You'll Do
Clinical Counseling and Assessment
- Provide individual and group counseling and supportive therapy to members navigating personal, social, and faith-related challenges, including mild to moderate mental illness
- Manage an active caseload with care, consistency, and clinical rigor
- Conduct thorough client assessments and develop collaborative treatment plans grounded in evidence-based practice
- Use the DSM to guide accurate, compassionate conversations around mental health conditions and diagnoses
Crisis Intervention and Community Care
- Respond to members in crisis with preliminary mental health assessments and short-term intervention services
- Evaluate requests for external mental health services, determine appropriate levels of care, and connect members with the right resources
- Facilitate hospital and community referrals in coordination with ASBCs established care network
Documentation and Compliance
- Maintain accurate, thorough documentation of all client interactions in-person, phone, and electronic
- Uphold HIPAA standards and the ethical obligations of your licensure with integrity
- Prepare clear, well-organized written reports and clinical notes
- Engage actively in team meetings, staff consultations, and in-service trainings, serving as a resource to colleagues and paraprofessionals across the ministry
What We're Looking For
Required:
- Master's degree in Counseling, Psychology, or Social Work
- 2+ years of counseling experience
- Active Virginia licensure as an LPC, LCSW, or LMFT
- Strong clinical assessment and treatment skills, paired with solid leadership and organizational abilities
- A genuine, abiding desire to help others with the warmth, discretion, and trustworthiness that vulnerable people need
- Comfort working both independently and as part of a collaborative, mission-driven team
- Unwavering commitment to your professional code of ethics
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office, client management systems, and related technology
Preferred:
- Experience in Christian or faith-integrated counseling models
- Experience managing a high-volume caseload
- Specialized experience in trauma treatment
- Experience developing mental health content for blogs, podcasts, or other digital platforms
If youre looking for a place where your clinical excellence and your calling are both fully valued, Alfred Street Baptist Church wants to meet you.
Applications: Qualified candidates should submit a resume and cover letter via our online application system.
Alfred Street Baptist Church is an Equal Opportunity Employer. We are committed to creating a diverse, equitable and inclusive work environment that embraces and encourages different perspective. We work to reflect and be representative of the communities in which we serve and in which we reside. Qualified individuals with disabilities and disabled veterans who need assistance or an accommodation in our job application process should contact careers@alfredstreet.org. An offer of employment is contingent on successfully passing a background check.