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Phone Counselor Jobs (NOW HIRING)

School Counselor Campus Description: Balmorhea ISD is a 1A District, with approximately 165 ... Phone: 432-375-2224 Contact: John Massey, Superintendent 432-375-2224 jmassey@bisdbears.esc18.net

Admissions Counselor

Atlanta, GA · On-site

$37K - $51K/yr

Complete on-site, video, and phone psychosocial assessments, including presenting issues, symptoms ... Crisis counseling and family sessions, when needed * Coordinate care with referral, sources ...

Enrollment Counselor

Pasadena, CA · On-site

$26 - $30/hr

Execute high-volume outbound phone, email, and SMS outreach while maintaining established "speed to ... Senior Enrollment Counselor * Bachelor's degree from an accredited institution. * A combination of ...

Counselor

Memphis, TN · On-site

$19.50 - $24.59/hr

The Counselor Position requires a four-year degree in social human services, criminal justice, or ... phone skills.

Counselor-STRIVE

Moore, OK · On-site

$51K/yr

Credentials: Valid teacher's certificate, Oklahoma Counseling Certificate Education: Master ... E. 4 th Street Moore, Oklahoma 73160 Phone No.: 405-735-4203 E-mail: michellemcnear@mooreschools ...

Enrollment Counselor

Pasadena, CA · On-site

$26 - $30/hr

Execute high-volume outbound phone, email, and SMS outreach while maintaining established "speed to ... Senior Enrollment Counselor * Bachelor's degree from an accredited institution. * A combination of ...

Financial Counselor

Chicago, IL · On-site

$19.50 - $25.50/hr

The Financial Counselor position is responsible for securing all Transplant, Psychiatric, and ... Handle customer service phone calls (pertaining only to prospective services and in-house patients)

Admissions Counselor

Highland Heights, KY · On-site

$36K - $49K/yr

Admissions Counselor Position Type: Regular About the Role: Admissions counselors will manage an ... Communicate with students and parents consistently via email, phone, text, and mail. * Update and ...

Admissions Counselor

Denver, CO · On-site

$39K - $53K/yr

Admissions Counselor Job no: 498978 Work type: Staff Full-Time Location: Denver, CO Categories ... Initiate outbound phone calls to students who have shown interest in GSSW, effectively ...

Admissions Counselor

Denver, CO · On-site

$39K - $53K/yr

Admissions Counselor Apply now Job no: 498978 Work type: Staff Full-Time Location: Denver, CO ... Initiate outbound phone calls to students who have shown interest in MCE, effectively communicating ...

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Phone Counselor information

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How much do phone counselor jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for phone counselor in the United States is $23.47, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.20 per hour, depending on experience, location, and employer.

What is a phone counselor?

A Phone Counselor provides emotional support, crisis intervention, and guidance to individuals over the phone. They may work for crisis hotlines, mental health services, or support organizations, helping callers navigate personal challenges. Their role involves active listening, assessing the situation, offering coping strategies, and referring individuals to relevant resources when needed. Strong communication skills and the ability to remain calm under pressure are essential for this job.

What skills and qualifications are needed to be a phone counselor?

To thrive as a Phone Counselor, you need excellent communication skills, active listening abilities, and a background in psychology, counseling, or a related field, often supported by relevant certifications or degrees. Familiarity with case management systems, call center software, and basic computer proficiency is typically required. Compassion, patience, and emotional resilience distinguish top performers in this role. These skills enable Phone Counselors to effectively support clients remotely, handle sensitive situations, and maintain clear documentation.

What challenges do phone counselors face, and how are they supported?

Phone Counselors often work with individuals dealing with emotional distress, crisis situations, or complex personal issues, which can be emotionally demanding. They may encounter high call volumes and handle sensitive conversations, requiring strong coping and self-care strategies. To help manage these challenges, most organizations provide regular supervision, peer support, and ongoing professional training. Many workplaces also encourage debriefing after difficult calls and offer access to mental health resources, fostering a supportive team environment.

How to become a phone counselor?

To become a phone counselor, individuals typically need a high school diploma or equivalent, with some roles requiring a college degree in psychology, social work, or related fields. Relevant skills include active listening, communication, and empathy; certifications in counseling or mental health can enhance job prospects. Training is often provided on the job, and counselors usually work in call centers, mental health agencies, or support organizations.
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What cities are hiring for Phone Counselor jobs?

Cities with the most Phone Counselor job openings:

What are the most commonly searched types of Phone Counselor jobs?

The most popular types of Phone Counselor jobs are:

What states have the most Phone Counselor jobs?

States with the most job openings for Phone Counselor jobs include:

Infographic showing various Phone Counselor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,812 per year, or $23.5 per hour.