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Full Time Phone Counselor Jobs (NOW HIRING)

Phone Counselor

Easton, MD · On-site

$19.50 - $23.50/hr

Santé is seeking a Full - time Phone Counselor (in office) Monday to Friday, 4pm-12am to join our team in Easton, Maryland . As a Phone Counselor, you will triage at-risk clients facing urgent or ...

Phone Counselor

Easton, MD · On-site

$19.50 - $23.50/hr

Santé is seeking a Full - time Phone Counselor (in office) Monday to Friday, 8am - 4pm to join our team in Easton, Maryland . As a Phone Counselor, you will triage at-risk clients facing urgent or ...

Phone Counselor

Easton, MD · On-site

$19.50 - $23.50/hr

Santé is seeking a Full - time Phone Counselor (in office) Monday to Friday, 12:00am-8:00am to join our team in Easton, Maryland . As a Phone Counselor, you will triage at-risk clients facing urgent ...

Phone Operator

Athens, GA · On-site

$15.75 - $19.50/hr

From our front-desk staff to our counselors, nurses, technicians, and physicians who've chosen to ... University Cancer & Blood Center is hiring a full-time phone operator for our Athens, Ga location.

Phone Operator

Athens, GA

$15.75 - $19.50/hr

From our front-desk staff to our counselors, nurses, technicians and physicians - who've chosen to ... University Cancer & Blood Center is hiring a full time Phone Operator for our Athens, Ga location.

Shelter counselors lead the nightly operations of the Nest on 3rd. Full-time shelter counselors ... Ensure timely communication (in person and by email, text, and or/phone) with team members, shelter ...

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Full Time Phone Counselor information

See salary details

$12

$23

$34

How much do full time phone counselor jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for full time phone counselor in the United States is $23.47, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $26.20 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Phone Counselor jobs? The most popular types of Phone Counselor jobs are:

Phone Counselor

The Affiliated Sante Group

Easton, MD • On-site

$19.50 - $23.50/hr

Full-time

Posted 13 days ago


Job description

Who We Are:

Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community. The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.

What We’re Looking For:

Santé is seeking a Full-time Phone Counselor (in office) Monday to Friday, 4pm-12am to join our team in Easton, Maryland. As a Phone Counselor, you will triage at-risk clients facing urgent or crisis situations requiring immediate attention via telephone or chat modalities by evaluating needs, assessing risks, providing goal-directed counseling and crisis planning, and supporting clients through the crisis response system (CRS) process until discharge.

What You’ll Do:

  • Conduct lethality assessments and dispatch appropriate resources (Police, EMS and/or agency’s mobile crisis team when needed)
  • Communicate with clients through live chat, and making follow up calls to substance abuse clients.
  • Deescalate clients in crisis over the phone and complete environmental risk and safety assessments
  • Develop appropriate and realistic crisis plans, to include follow up tasks depending on nature and severity of client symptoms
  • Complete documentation in an accurate and thorough manner
  • Educate individuals about mental health, substance abuse, and available community resources, including the agency’s services
  • Abide by all federal, state, and local laws and regulations related to confidentiality and protected health information


What We Require:

  • Bachelor’s Degree in Counseling, Social Work, or related field of study or at least five (5) years of crisis experience

What You’ll Get:

  • Hourly Range $19.50 - 23.50
  • Opportunities for career growth, training and professional development.
  • Smart, passionate, and engaged coworkers.

We believe that diversity of background and experience makes for better problem-solving and collaboration, which is why we are dedicated to adding new perspectives to the team. Even more important than your resume is a positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help individuals heal, recover, and thrive.

Disclaimers:

The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.

The Santé Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. The Santé Group participates in E-Verify. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf