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Phone Consultant Jobs (NOW HIRING)

Wellstar Health System

... phone call if needed Phone Consultations Follow up phone call to NICU mothers to determine milk supply and address any concerns Follow up phone call to Breastfeeding Center outpatients previously ...

DDS Lab

Technical Consultant Ortho

Tampa, FL · On-site

Provide phone consultation and technical advice to customers including doctors and dental office staff. * Provide recommendations to customers on appropriate material options for best product outcome.

DDS LAB LLC

Technical Consultant Ortho

Tampa, FL · On-site

Provide phone consultation and technical advice to customers including doctors and dental office staff. * Provide recommendations to customers on appropriate material options for best product outcome.

Carle Health

Consultant

Urbana, IL · On-site

Maintains phone consultation system for lactation questions and problems.Represents the lactation department at unit/system/community meetings.Evaluates and integrates research findings into ...

Carle Health

Lactation Consultant

Urbana, IL · On-site

Maintains phone consultation system for lactation questions and problems.Represents the lactation department at unit/system/community meetings.Evaluates and integrates research findings into ...

Carle Health

Lactation Consultant

Urbana, IL · On-site

Maintains phone consultation system for lactation questions and problems.Represents the lactation department at unit/system/community meetings.Evaluates and integrates research findings into ...

Guidepoint

Credit Consultant

New York, NY · On-site

$150K - $200K/yr

Its slate of services, including phone consultations, surveys, events and proprietary data insights products, help professionals gain comprehensive understanding of a topic before making strategic or ...

Guidepoint

Credit Consultant

Manhattan, NY · On-site

$150K - $200K/yr

Its slate of services, including phone consultations, surveys, events and proprietary data insights products, help professionals gain comprehensive understanding of a topic before making strategic or ...

Guidepoint

Credit Consultant

New York, NY · On-site

$150K - $200K/yr

Its slate of services, including phone consultations, surveys, events and proprietary data insights products, help professionals gain comprehensive understanding of a topic before making strategic or ...

DivIHN Integration Inc

Phone Coordinator

Milwaukee, WI · On-site

Phone Coordinator Location: Milwaukee, WI ( Hybrid Position: 3 days onsite) Duration: 1+ Months ... DivIHN , the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom ...

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Phone Consultant information

See salary details

$40K

$117.8K

$205.5K

How much do phone consultant jobs pay per year?

As of Aug 12, 2026, the average yearly pay for phone consultant in the United States is $117,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $138,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a phone consultant, and why are they important?

To thrive as a Phone Consultant, you need strong verbal communication skills, active listening abilities, and often a high school diploma or relevant customer service experience. Familiarity with customer relationship management (CRM) software and telephony systems is typically required. Outstanding problem-solving, patience, and interpersonal skills help build rapport and resolve client issues efficiently. These competencies are crucial for delivering exceptional service, ensuring customer satisfaction, and maintaining client loyalty.

What is a phone consultant?

Phone consultants are professionals who provide advice, support, or services to clients over the phone. Their duties may include answering questions, offering technical assistance, or guiding customers through processes, depending on the industry. They are skilled communicators who often help resolve issues quickly and efficiently without in-person interaction. Phone consultants work in various fields such as sales, customer service, technical support, and more.

How does a phone consultant typically collaborate with other departments to resolve client issues?

Phone Consultants often work closely with technical support, sales, and customer service teams to address client concerns efficiently. When a client issue requires expertise outside their scope, Phone Consultants escalate cases or coordinate with the relevant department to ensure timely and accurate solutions. Regular communication with colleagues and maintaining detailed client records are essential for seamless collaboration and high-quality service.

What is the difference between Phone Consultant vs Customer Service Representative?

AspectPhone ConsultantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in sales or communicationHigh school diploma or equivalent; customer service training often provided
Work EnvironmentPrimarily over the phone, often in sales or technical support settingsCall centers, retail, or office environments handling customer inquiries
Employer & Industry UsageSales firms, tech companies, financial servicesRetail, telecom, hospitality, and various service industries

While both roles involve phone-based communication, Phone Consultants typically focus on sales, technical support, or specialized consulting, requiring specific product knowledge. Customer Service Representatives handle general inquiries, complaints, and support, often in a broader customer service capacity. The roles overlap in communication skills but differ in their primary objectives and industry focus.

More about Phone Consultant jobs
What states have the most Phone Consultant jobs? States with the most job openings for Phone Consultant jobs include:
What job categories do people searching Phone Consultant jobs look for? The top searched job categories for Phone Consultant jobs are:
Phone Consultant jobs near you
Infographic showing various Phone Consultant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $117,804 per year, or $56.6 per hour.

Regional Nurse Consultant Nebraska

Emerald Healthcare

Omaha, NE • On-site

Full-time

Re-posted 15 hours ago

Job description

Registered Nurse – Consultant

Nebraska

Must be able to travel in Nebraska.

Qualifications

• Minimum of Associate Degree in Nursing

• Minimum of 3 years in clinical leadership position

• Good technology skills and experience with basic business software

• Excellent verbal and written communication skills

• Knowledge of EMR systems or ability to adopt with sufficient orientation

• Knowledge of SNF state specific regulations and guidelines

  • unincumbered Nebraska License

Responsibilities

• Position Summary: Regional Nurse Consultants (RNCs) will consult with facilities in all facets of clinical care through medical record review, on site observation, and phone consultation and will provide consultant services consistent with established standards of practice and federal and state requirements

• Consult with facility on an as needed basis through visits, phone calls, off site record review and response to requests from facility leadership

• Provide consultation during unusual or serious events

• Provide on site consultation as needed during regulatory surveys and during the plan of correction period

• Consult with facility as needed on topics such as program development, physician recruitment, referral relationships and requirements, five star ratings, competency evaluation and staff education needs

• Perform peer/mock surveys as needed prior to regulatory survey window and provide consultation