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Leasing Concierge Jobs (NOW HIRING)

Waypoint Management Services

Concierge (Miami)

Miami, FL · On-site

$14.75 - $19.25/hr

As the Concierge , you epitomize our mission to provide referral-worthy living experiences for the ... Additionally, you will have the opportunity to learn leasing-related tasks and gain experience in ...

Waypoint Management Services

Concierge (Miami)

Miami, FL · On-site

$14.75 - $19.25/hr

As the Concierge , you epitomize our mission to provide referral-worthy living experiences for the ... Additionally, you will have the opportunity to learn leasing-related tasks and gain experience in ...

Capitol Concierge

Part Time Concierge

Washington, DC

$17.50 - $20/hr

Now Hiring: Part-Time Concierge Are you passionate about delivering exceptional customer service ... Handle resident noise complaints after leasing office hours. * Contact emergency services when ...

Post Brothers

Concierge

Philadelphia, PA · On-site

$20 - $23/hr

Concierge Job Summary: The Concierge position is fully accountable for all day-to-day front desk ... Leasing * When working in the lobby, you must greet each leasing prospect and walk them to the ...

Post Brothers

Concierge

Philadelphia, PA

$20 - $23/hr

Concierge Job Summary: The Concierge position is fully accountable for all day-to-day front desk ... Leasing * When working in the lobby, you must greet each leasing prospect and walk them to the ...

Weiss Entities

Concierge

Valparaiso, IN · On-site

$13.25 - $17/hr

Prepare and organize prospect/leasing folders * Assist with various administrative and operational ... The Concierge should be comfortable working both indoors and outdoors while monitoring community ...

Edgewood Properties

Concierge- Freehold

Freehold, NJ · On-site

$18 - $20/hr

As a Concierge, you will play a pivotal role in the daily operations of our leasing and management office. You will serve as the first point of contact for residents, prospective residents, and ...

Edgewood Properties

Concierge- Gloucester

Blackwood, NJ · On-site

$15.50 - $20/hr

As a Concierge, you will play a pivotal role in the daily operations of our leasing and management office. You will serve as the first point of contact for residents, prospective residents, and ...

Edgewood Properties

Concierge- Gloucester

Blackwood, NJ · On-site

$18 - $20/hr

As a Concierge, you will play a pivotal role in the daily operations of our leasing and management office. You will serve as the first point of contact for residents, prospective residents, and ...

Edgewood Properties

Concierge- Freehold

Freehold, NJ · On-site

$18 - $20/hr

As a Concierge, you will play a pivotal role in the daily operations of our leasing and management office. You will serve as the first point of contact for residents, prospective residents, and ...

Edgewood Properties

Concierge- Freehold

Freehold, NJ

$15.50 - $20/hr

As a Concierge, you will play a pivotal role in the daily operations of our leasing and management office. You will serve as the first point of contact for residents, prospective residents, and ...

Reside Living

Concierge - River West

Chicago, IL

$20/hr

We are looking for Concierge professionals for our multifamily properties. What We Offer ... Light leasing duties, i.e., guest card, property information * Refer prospects to appropriate ...

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Leasing Concierge information

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How much do leasing concierge jobs pay per hour?

As of May 30, 2026, the average hourly pay for leasing concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Leasing Concierge, and why are they important?

To thrive as a Leasing Concierge, you need strong customer service abilities, familiarity with leasing procedures, and typically a high school diploma or equivalent. Experience with property management software, CRM systems, and office applications like Microsoft Office is often required. Outstanding communication, attention to detail, and a welcoming demeanor help create positive first impressions and build lasting client relationships. These skills are crucial for ensuring smooth leasing processes and maximizing resident satisfaction in competitive property markets.

What are some common challenges faced by a Leasing Concierge, and how can they be effectively managed?

Leasing Concierges often navigate challenges such as balancing multiple prospective tenants' needs, managing high call and email volumes, and maintaining up-to-date knowledge of available units and property features. Effective organization, strong communication skills, and proactive problem-solving are key to managing these challenges. Building strong relationships with both property management and maintenance teams helps ensure a smooth leasing process and a positive experience for prospective residents.

What does a Leasing Concierge do?

A Leasing Concierge is responsible for providing exceptional customer service to prospective and current residents of apartment communities or rental properties. Their duties typically include greeting visitors, conducting property tours, answering questions about available units, assisting with rental applications, and facilitating the leasing process. They also handle administrative tasks, coordinate move-ins, and address resident concerns to ensure a positive living experience. Essentially, a Leasing Concierge serves as the main point of contact for tenants and plays a key role in creating a welcoming community atmosphere.

What is the difference between Leasing Concierge vs Leasing Agent?

AspectLeasing ConciergeLeasing Agent
CredentialsCustomer service experience, real estate knowledge often preferredReal estate license may be required
Work EnvironmentLuxury apartment communities, high-end propertiesVarious rental properties, commercial and residential
Employer & IndustryProperty management companies, luxury residential complexesReal estate brokerages, property management firms
Primary FocusProviding personalized service, assisting with leasing inquiriesShowing units, processing lease applications, closing rentals

While both roles involve assisting prospective tenants, a Leasing Concierge focuses on delivering exceptional customer service and creating a premium experience, often in luxury settings. A Leasing Agent typically handles the full leasing process, including showing units and processing applications. Both roles require strong communication skills, but the Leasing Concierge emphasizes personalized service over transactional duties.

More about Leasing Concierge jobs
What cities are hiring for Leasing Concierge jobs? Cities with the most Leasing Concierge job openings:
What job categories do people searching Leasing Concierge jobs look for? The top searched job categories for Leasing Concierge jobs are:
Leasing Concierge jobs near you
Infographic showing various Leasing Concierge job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 85% Full Time, 5% Part Time, 8% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Full-Time Leasing Concierge

Full-Time Leasing Concierge

PeakMade Real Estate

Los Angeles, CA • On-site

$28 - $30/hr

Full-time

Medical, Retirement, PTO

Posted 16 days ago

Job description

As the Full-Time Leasing Concierge, you are the first and ongoing impression that creates the client experience. You will cultivate a world-class experience uniquely catered to each individual resident while still effectively marketing and leasing apartments. With the addition of AI innovations enhancing the leasing and resident experience, the Full-Time Leasing Concierge will be responsible for taking the resident experience to a whole new level beyond industry standards with the assistance of provided AI resources. You will work closely with your team to achieve established revenue, occupancy, resident, and retention goals. The ideal candidate will come with excellent communication skills, a strong sales & marketing mentality, and ability to create a world-class experience for our residents.
What You'll Do:
  • Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy
  • Assist with planning and hosting of resident events
  • Provide excellent customer service and serve as an example to the team as a representative of Peak and your community.
  • Maintain accurate and current prospect traffic and leasing data
  • Assist with all move-out and move-in events as well as collect deposits and/or fees associated with move-in (as necessary)
  • Give informative property tours to potential prospects onsite and create value add byn anticipating needs and addressing concerns the customer has not even thought of yet
  • Lease and renew beds/apartments via in person, on the phone or online
  • Write up and file service requests from residents upon receipt
  • Contribute to the general upkeep and cleaning of office, common areas and model
  • Assist in the performance of the annual turn process
  • Adhere to Peak policies and procedures
  • Greet prospective residents and show model, market ready units and common areas
  • Respond to internet leads and relay information to prospects via phone and in person
  • Contribute to optimizing occupancy while maximizing leased rent
  • Maintain thorough product knowledge of the property and competition
  • Perform various administrative tasks
  • Inspect units on a quarterly basis as well as prior to move-in
  • Review client survey feedback and provide action-based resolutions and outreach to ensure client satisfaction.
  • Proactively address and resolve client issues or problems to ensure satisfaction and maintain a high standard of service.
  • Maintain positive ongoing relationships with residents and clients to ensure their experience is uniquely catered to them.
  • Utilize our newly implemented Your Story Survey which outlines each resident's favorite preferences, hobbies, interests, etc to create a resident experience specific to them by offering tailored local recommendations catering to their lifestyle and interests.
  • Provide local expertise feedback by maintaining comprehensive knowledge of the local area to provide up-to-date and personalized recommendations on local features, attractions, restaurants, nightlife and cultural events.
  • Closely monitor leasing communication platforms to ensure AI correspondence is effective and recognizing when to step in to assist a client's needs where AI is falling short of providing a world class resident experience.
  • Manage greeting and holiday card program and coordination of client referral and welcome gifts.
  • Handle sensitive and confidential client information with the utmost professionalism and discretion.
  • Work closely with Management on all renewal campaign initiatives to cultivate relationships with assigned residents to achieve budgeted renewal retention
  • Achieve individual & team goals associated with Reputation, reviews and resident surveys to reflect overall client satisfaction

What You'll Need:
  • 3-5 years of customer service and/or sales experience highly preferred
  • Extensive knowledge of local dining, tours, events, and activities or a willingness to become a local expert on those specifics
  • Meticulous attention to detail
  • AI platform experience preferred
  • Willingness and ability to learn and use new technology
  • Strong communication skills with a meticulous attention to detail
  • Ability to multi-task and thoroughly execute
  • High energy with a desire to work in a fast-paced environment
  • A desire to help others and impact your community
  • Availability to work evenings and weekends as required
  • Proven ability to demonstrate and embody Peak's Mindsets
  • Ability to read and write English fluently

What You'll Get:
  • Potential quarterly commission
  • 15 days of PTO + 2 additional "Wellbeing Days"
  • Up to 12 weeks paid parental leave + one year of diapers, on us
  • 401(k) Match
  • Wellness initiatives, health team competitions and reward programs through
  • LiveWell Program
  • Employee Resource Groups
  • Commitment to leadership training and growth opportunities
  • Additional rewards and recognition

*The anticipated pay range for this role is $28-$30 per hour, with final compensation determined based on experience, skills, and internal equity.
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