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Leasing Concierge Jobs (NOW HIRING)

Concierge

West Bloomfield, MI · On-site

$21 - $23/hr

Concierge Department: ONSITE-CLERICAL Job Status: Full-Time Rate of Pay: $21.00 - $23.00 Hourly ... Guide prospective residents through the leasing process, ensuring they experience the exceptional ...

Concierge

White Plains, NY · On-site

$20 - $21/hr

The Concierge is the first impression of the community and will provide superior customer service ... Provide leasing support and assistance to the leasing team by making initial contact with future ...

Concierge - Heartline

Portland, OR · On-site

$16.50 - $21.25/hr

Greets prospects and residents as they enter the office/leasing area and ensure the comforts of ... concierge vendors. What we are looking for * Excellent customer service and someone who can ...

New

Part-Time Concierge

Germantown, TN

$14 - $18/hr

HIRING Part-time Concierge for Thornwood Apartments in Germantown. The Concierge is the first ... Competitive Biweekly pay + $125 Leasing Commissions + Split Monthly Renewal Commissions * Monthly ...

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Leasing Concierge information

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$11

$18

$25

How much do leasing concierge jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for leasing concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Leasing Concierge, and how can they be effectively managed?

Leasing Concierges often navigate challenges such as balancing multiple prospective tenants' needs, managing high call and email volumes, and maintaining up-to-date knowledge of available units and property features. Effective organization, strong communication skills, and proactive problem-solving are key to managing these challenges. Building strong relationships with both property management and maintenance teams helps ensure a smooth leasing process and a positive experience for prospective residents.

What is the difference between Leasing Concierge vs Leasing Agent?

AspectLeasing ConciergeLeasing Agent
CredentialsCustomer service experience, real estate knowledge often preferredReal estate license may be required
Work EnvironmentLuxury apartment communities, high-end propertiesVarious rental properties, commercial and residential
Employer & IndustryProperty management companies, luxury residential complexesReal estate brokerages, property management firms
Primary FocusProviding personalized service, assisting with leasing inquiriesShowing units, processing lease applications, closing rentals

While both roles involve assisting prospective tenants, a Leasing Concierge focuses on delivering exceptional customer service and creating a premium experience, often in luxury settings. A Leasing Agent typically handles the full leasing process, including showing units and processing applications. Both roles require strong communication skills, but the Leasing Concierge emphasizes personalized service over transactional duties.

What are the key skills and qualifications needed to thrive as a Leasing Concierge, and why are they important?

To thrive as a Leasing Concierge, you need strong customer service abilities, familiarity with leasing procedures, and typically a high school diploma or equivalent. Experience with property management software, CRM systems, and office applications like Microsoft Office is often required. Outstanding communication, attention to detail, and a welcoming demeanor help create positive first impressions and build lasting client relationships. These skills are crucial for ensuring smooth leasing processes and maximizing resident satisfaction in competitive property markets.

What does a Leasing Concierge do?

A Leasing Concierge is responsible for providing exceptional customer service to prospective and current residents of apartment communities or rental properties. Their duties typically include greeting visitors, conducting property tours, answering questions about available units, assisting with rental applications, and facilitating the leasing process. They also handle administrative tasks, coordinate move-ins, and address resident concerns to ensure a positive living experience. Essentially, a Leasing Concierge serves as the main point of contact for tenants and plays a key role in creating a welcoming community atmosphere.
More about Leasing Concierge jobs
What cities are hiring for Leasing Concierge jobs? Cities with the most Leasing Concierge job openings:
What job categories do people searching Leasing Concierge jobs look for? The top searched job categories for Leasing Concierge jobs are:
Infographic showing various Leasing Concierge job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 72% Full Time, 15% Part Time, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

$25/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

EVENTS CONCIERGE – CREATE EXPERIENCES THAT FEEL LIKE HOME

Do you love bringing people together, planning memorable events, and creating exceptional customer experiences? Are you the person everyone turns to because you know what's happening around town, remember the little details, and genuinely enjoy making someone's day?

As an Events Concierge, you'll be the welcoming face of our community while creating the kind of resident experience people can't stop talking about. From greeting residents with a smile to planning wine tastings, holiday parties, fitness classes, food truck nights, and community events, you'll help transform our apartment community into a place residents truly love to call home.

If you're equal parts event planner, customer service expert, and community builder—we'd love to meet you.

What You'll Be Doing:
  • Create Unforgettable Experiences – Plan, coordinate, and execute engaging resident events that build community, encourage resident retention, and create memorable experiences throughout the year.
  • Be the Face of the Community – Welcome residents, guests, and vendors while providing exceptional concierge-level service with warmth, professionalism, and genuine hospitality.
  • Community Connector – Stay connected with local businesses, restaurants, and entertainment to curate unique resident experiences and build valuable community partnerships.
  • Resident Experience Champion – Assist residents with questions, package management, amenity reservations, guest parking, maintenance requests, and everyday needs while creating a five-star experience.
  • Leasing Team Partner – Support the leasing office by greeting prospective residents, assisting with tours when needed, answering incoming calls, and helping ensure every prospect receives an exceptional first impression.
  • Amenity Ambassador – Help keep common areas, lounges, and amenity spaces welcoming, organized, and ready for resident enjoyment throughout the day.
  • Social Butterfly – Promote upcoming events, encourage resident participation, and help create an engaging community culture both in person and online.
What We Offer:
  • A Role That's Never Boring – Every day is different, from planning exciting resident events to creating meaningful connections with your community.
  • Full-Time Stability – This position includes weekend availability during our busiest resident hours as well as occasional evenings for resident events.
  • Benefits That Matter – Medical, dental, vision, life insurance, and a 401(k) plan with auto-enrollment after 60 days.
  • Time to Recharge – Vacation time, paid sick leave, and company holidays.
  • Growth Opportunities – Develop your hospitality, event planning, customer service, and leasing skills while building a rewarding career in multifamily housing.
What We're Looking For:
  • People Person – You genuinely enjoy helping others and have a natural ability to make everyone feel welcome.
  • Event Enthusiast – You love planning celebrations, organizing events, and bringing creative ideas to life.
  • Customer Service Rockstar – Hospitality, concierge, hotel, restaurant, event planning, retail, or customer service experience is highly valued.
  • Organized & Creative – You can juggle multiple priorities while thinking outside the box to create memorable resident experiences.
  • Positive & Professional – You stay calm under pressure, communicate clearly, and always bring a solution-oriented attitude.
  • Team Player – You're excited to partner with leasing, maintenance, and property management to create an outstanding resident experience.
  • Weekend Ready – You're available to work weekends and occasional evenings when our residents are most active and community events are taking place.

This is so much more than a front desk position.

It's an opportunity to become the heart of the community, creating experiences, building relationships, and helping residents truly feel at home.

If you're passionate about hospitality, love bringing people together, and want to make a lasting impact every single day, we'd love to welcome you to Two Coast Living. Apply today!

Required Skills and Abilities
  • Excellent verbal and written communication skills with the ability to write and speak clearly and free of typos or grammatical mistakes
  • Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative and maintains confidentiality
  • Excellent organizational skills and attention to detail, strong time management skills with a proven ability to meet goals and deadlines
  • Ability to function well in a fast-paced, high-volume environment
  • Proficient with Microsoft Office Suite or related software
Education and Experience
  • A high school diploma or GED is required, or equivalent work experience
  • Must have an aptitude for basic office procedures and previous experience in similar roles in hospitality, service, or commercial real estate industries
  • Proficient computer skills, including using Microsoft Office products in an office environment
  • Valid driver's license to operate company-owned vehicles or to utilize own vehicle for work
Physical Requirements
  • Expected work hours:
    • Must work on the busiest days of the week, including Fridays and Saturdays weekly (and at least one Sunday a month) and on Holidays, during peak business hours, including at least one closing shift weekly
    • During high-traffic holiday periods, the position is scheduled according to Company standards; the supervisor must approve schedules
  • Travel: Occasionally, may need to drive a company or personal vehicle for business
  • Work environment and physical demands:
    • General office environment, ability to lift or move items weighing up to 10 pounds
    • Ability to move about the property to perform assigned tasks and responsibilities, including sitting or standing for extended periods, walking, and climbing stairs to perform functions in various weather conditions and variable climates
  • FLSA Status: Non-exempt

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Two Coast Living is an Equal Opportunity Employer.

We will consider all qualified Applicants for employment, including those with Criminal Histories (arrest and conviction records), in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.