ZipRecruiter

Log In

1

Phone Consultant Jobs (NOW HIRING)

Advocate Aurora Health

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... phone consultation system for lactation questions and problems. 6)Represents the lactation department at unit/system/community meetings. Assessment 1)The RN Lactation Consultant is a registered ...

Auto Owners Insurance Company

Phone Auditor

Lansing, MI · Hybrid

  • Retirement

  • PTO

... department as a Phone Auditor. The position requires the person to: * Determine proper ... Provide underwriting consultation on proper classification issues * Assists with other duties as ...

Frederick Health

RN - Lactation Consultant - Part-time

Frederick, MD · On-site

$36.07 - $55.17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Demonstrate an understanding of lactation and be able to offer phone consultations on breastfeeding concerns. Independently provides patient care using the nursing process and performs leadership and ...

Bath Planet

Showroom Consultant

Little Rock, AR · On-site

$15 - $17/hr

NOW HIRING - Appointment Setter/Showroom Consultant Bath Planet of Arkansas Location: Little Rock ... Schedule appointments in person and over the phone * Answer inbound calls and make outbound ...

T Rowe Price

Financial Consultant

Colorado Springs, CO · Hybrid

  • Life

  • Retirement

Provide comprehensive consultations to participants over the phone as part of dedicated sales team model for high value retirement plan participants. * Demonstrate a consultative approach in ...

VSSI Staffing Services

Be Seen First

Cell Phone Repair Technician

Coppell, TX · On-site

$19/hr

  • Medical

  • Dental

  • Vision

We provide candidates with levels of experience ranging from executive to entry level. VSSI develops a strong business partnership with our clients by consulting, designing, and delivering customized ...

Bath Planet

Showroom Consultant

Little Rock, AR · On-site

$15 - $17/hr

NOW HIRING - Appointment Setter/Showroom Consultant Bath Planet of Arkansas Location: Little Rock ... Schedule appointments in person and over the phone * Answer inbound calls and make outbound ...

previous page

Showing results 41-60

All JobsPhone Consultant Jobs

Phone Consultant information

See salary details

$40K

$117.8K

$205.5K

How much do phone consultant jobs pay per year?

As of Aug 12, 2026, the average yearly pay for phone consultant in the United States is $117,804.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $138,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a phone consultant, and why are they important?

To thrive as a Phone Consultant, you need strong verbal communication skills, active listening abilities, and often a high school diploma or relevant customer service experience. Familiarity with customer relationship management (CRM) software and telephony systems is typically required. Outstanding problem-solving, patience, and interpersonal skills help build rapport and resolve client issues efficiently. These competencies are crucial for delivering exceptional service, ensuring customer satisfaction, and maintaining client loyalty.

What is a phone consultant?

Phone consultants are professionals who provide advice, support, or services to clients over the phone. Their duties may include answering questions, offering technical assistance, or guiding customers through processes, depending on the industry. They are skilled communicators who often help resolve issues quickly and efficiently without in-person interaction. Phone consultants work in various fields such as sales, customer service, technical support, and more.

How does a phone consultant typically collaborate with other departments to resolve client issues?

Phone Consultants often work closely with technical support, sales, and customer service teams to address client concerns efficiently. When a client issue requires expertise outside their scope, Phone Consultants escalate cases or coordinate with the relevant department to ensure timely and accurate solutions. Regular communication with colleagues and maintaining detailed client records are essential for seamless collaboration and high-quality service.

What is the difference between Phone Consultant vs Customer Service Representative?

AspectPhone ConsultantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in sales or communicationHigh school diploma or equivalent; customer service training often provided
Work EnvironmentPrimarily over the phone, often in sales or technical support settingsCall centers, retail, or office environments handling customer inquiries
Employer & Industry UsageSales firms, tech companies, financial servicesRetail, telecom, hospitality, and various service industries

While both roles involve phone-based communication, Phone Consultants typically focus on sales, technical support, or specialized consulting, requiring specific product knowledge. Customer Service Representatives handle general inquiries, complaints, and support, often in a broader customer service capacity. The roles overlap in communication skills but differ in their primary objectives and industry focus.

More about Phone Consultant jobs
What states have the most Phone Consultant jobs? States with the most job openings for Phone Consultant jobs include:
What job categories do people searching Phone Consultant jobs look for? The top searched job categories for Phone Consultant jobs are:
Phone Consultant jobs near you
Infographic showing various Phone Consultant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $117,804 per year, or $56.6 per hour.

Field Service Engineer (Santa Clara, CA) x3

Prosum Inc.

Santa Clara, CA • On-site

$95K - $110K/yr

Other

Re-posted 15 days ago

Job description

Job Description
Job Title: Field Service Engineer II
Salary Range: $95,000-$110,000
Job Summary: The Field Service Engineer is responsible for providing independent field service engineering activities to Company customers. This entry-level position involves troubleshooting complex products and problems, responding to service calls, providing over-the-phone consultation, scheduling and performing repairs on Company products at customer sites, and conducting preventative maintenance. The Field Service Engineer also establishes and manages a local maintenance service.
Essential Job Functions - Field Service Engineering:
  1. Receive service calls from customers.
  2. Determine customer needs or problems and respond accordingly.
  3. Provide over-the-phone consultation and advice to customers.
  4. Respond to emergency customer situations.
  5. Schedule and perform repairs on Company products at customer sites.
  6. Perform preventative maintenance on Company products.
  7. Establish and manage a local maintenance service.

Qualifications for the Role:
  1. Bachelor's degree in Engineering or related field.
  2. Relevant internship or work experience in a similar role is a plus.
  3. Strong technical and analytical skills.
  4. Excellent problem-solving abilities.
  5. Ability to work independently and in a team.
  6. Effective communication skills for customer interactions.
  7. Willingness to respond to emergency situations and travel as needed.
  8. Knowledge of preventive maintenance procedures.

Please view our Privacy Policy.

Apply