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Phone Actress Jobs (NOW HIRING)

AppFolio

GA

$23.50 - $28.80/hr

You will provide high-level support across email and phone, acting as a primary resource for both our customers and your peers. Your Impact * Strategic Problem Solving: Move beyond surface-level ...

AppFolio

IL

$23.50 - $28.80/hr

You will provide high-level support across email and phone, acting as a primary resource for both our customers and your peers. Your Impact * Strategic Problem Solving: Move beyond surface-level ...

AppFolio

CA

$23.50 - $28.80/hr

You will provide high-level support across email and phone, acting as a primary resource for both our customers and your peers. Your Impact * Strategic Problem Solving: Move beyond surface-level ...

AppFolio

$23.50 - $28.80/hr

You will provide high-level support across email and phone, acting as a primary resource for both our customers and your peers. Your Impact * Strategic Problem Solving: Move beyond surface-level ...

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Phone Actress information

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How much do phone actress jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for phone actress in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a phone actress?

A Phone Actress is a professional who engages in scripted or improvised conversations over the phone, often for entertainment, companionship, or fantasy fulfillment. This role requires strong communication skills, creativity, and the ability to keep conversations engaging. Phone Actresses may work for chat lines, adult entertainment services, or role-play platforms, where they cater to various client needs. Confidentiality and discretion are key aspects of the job.

What skills and qualifications are needed to thrive as a phone actress?

To thrive as a Phone Actress, you need excellent verbal communication, voice modulation, and improvisational skills, often supported by experience in acting or performance arts. Familiarity with call management systems, high-quality audio equipment, and sometimes customer relationship management (CRM) tools is helpful. Strong listening abilities, empathy, and adaptability enable individuals to engage callers and maintain professional rapport. These competencies ensure you can deliver compelling performances, build client satisfaction, and handle a range of conversational scenarios confidently.

What does a phone actress do?

A typical workday for a Phone Actress usually involves responding to scheduled or incoming calls, following specific scripts or guidelines, and using voice acting techniques to create an engaging and enjoyable experience for callers. Depending on the employer, you may work remotely from a quiet, dedicated space or as part of a small team in a studio environment. You’ll often collaborate with supervisors or creative directors to refine your performance and meet quality standards. Regular feedback and ongoing training help you develop your skills and adapt to different client needs. Flexible hours and performance-based incentives are also common aspects of this role.

More about Phone Actress jobs
What cities are hiring for Phone Actress jobs? Cities with the most Phone Actress job openings:
What are the most commonly searched types of Phone Actress jobs? The most popular types of Phone Actress jobs are:
What states have the most Phone Actress jobs? States with the most job openings for Phone Actress jobs include:
What job categories do people searching Phone Actress jobs look for? The top searched job categories for Phone Actress jobs are:
Phone Actress jobs near you
Infographic showing various Phone Actress job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,296 per year, or $16 per hour.

Customer Care Specialist II - Core Support

AppFolio

San Diego, CA

$23.50 - $28.80/hr

Full-time

Posted 8 days ago

AppFolio rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

183rd of 243 rated software companies

Job description

AppFolio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.

 

The Customer Care Specialist II (CCS II) is a high-impact role designed for individuals with a proven trajectory of growth and technical curiosity. We are looking for a teammate who is Customer Obsessed, thrives on Setting the Pace, and is ready to Raise the Bar. As a CCSII, you’re not just answering questions; you are a strategic partner to our customers, leveraging deep product mastery to turn complex challenges into seamless solutions. You will provide high-level support across email and phone, acting as a primary resource for both our customers and your peers. 

Your Impact

  • Strategic Problem Solving: Move beyond surface-level symptoms. You will investigate complex issues by analyzing data and system behavior to identify and resolve root causes.

  • Advanced Escalation Management: Independently resolve intermediate to advanced customer escalations. You possess the emotional intelligence to proactively mitigate customer frustration before it peaks.

  • Queue & Case Autonomy: Manage high-volume workloads (targeting 95%+ schedule adherence) and prioritize tasks effectively to meet segment-specific SLAs (Core, Plus, and Max).

  • Mentorship & SME Potential: Act as a "Senior on the Floor" by mentoring peers, sharing best practices, and contributing to internal knowledge-base documentation.

  • Cross-Functional Collaboration: Collaborate across teams to provide feedback on process or product enhancements, driving long-term value for the AppFolio community.

Qualifications

  • BA/BS degree or equivalent work experience.

  • 3+ years of professional experience.

  • Previous technical customer support and/or Property Management experience with a strong service orientation.

  • Excellent written and verbal communication skills.

  • Demonstrates empathy and active listening skills.

  • Solid problem-solving abilities and analytical thinking.

  • Ability to learn quickly and work independently.

  • Team-oriented with a collaborative mindset.

  • Technically proficient and comfortable navigating multiple tools.

  • Proven success in high-volume, queue-based environments.

  • Experience using platforms like Zoom and Customer Relationship Management (CRM) systems.

Must Haves:

  • Analytical Mindset: Ability to distill data down to key information to enable great decision-making.

  • Communication Mastery: Clear and concise communication across all channels; ability to explain complex technical concepts to non-technical users.

  • Adaptability: A "bias for action" and the ability to thrive in a fast-paced, evolving environment where you own your potential.

  • Schedule Adherence: High rate of adherence to assigned shifts to ensure proper coverage and meeting of team Service Level Agreements (SLAs).

Compensation & Benefits

The base salary/hourly wage that we reasonably expect to pay for this role is: $23.50 to $28.80 [hourly pay / OTE]. 

The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate’s skills, education, experience, etc.

 

Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.

 

Regular full-time employees are eligible for benefits – see here.

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