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Phlebotomist Patient Services Representative Jobs

RWJBarnabas Health

Patient Services Rep

Hillsborough, NJ

$20.60 - $25.84/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Towne Centre Family Care Req #: 0000257009 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency:

RWJBarnabas Health

Patient Services Rep

Rahway, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: MG Orthopedics - North Req #: 0000262646 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay Transparency:

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: OGOA Req #: 0000258907 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency: The above reflects ...

RWJBarnabas Health

Patient Services Rep

Belleville, NJ · On-site

$21.07 - $26.22/hr

Job Title: Patient Services Rep Location: Barnabas Health Medical Group Department Name: Belleville OBGYN Req #: 0000263945 Status: Hourly Shift: Day Pay Range: $21.07 - $26.22 per hour Pay ...

RWJBarnabas Health

Patient Services Rep

Howell, NJ · On-site

$20.63 - $25.71/hr

Patient Services Rep Location: Barnabas Health Medical Group Department Name: Alrdrich Primary Care Req #: 0000258907 Status: Hourly Shift: Day Pay Range: $20.63 - $25.71 per hour Pay Transparency:

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How much do phlebotomist patient services representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for phlebotomist patient services representative in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What does a phlebotomist patient services representative do?

A Phlebotomist Patient Services Representative is responsible for drawing blood from patients for medical tests, transfusions, or donations, while also providing customer service and administrative support. They greet patients, verify their information, collect and label specimens, and ensure proper handling and documentation. Additionally, they may answer patient questions, schedule appointments, and maintain a clean and safe work environment. Their role is crucial for both accurate laboratory results and a positive patient experience.

What are the key skills and qualifications needed to thrive as a phlebotomist patient services representative?

To thrive as a Phlebotomist Patient Services Representative, you need formal phlebotomy training or certification, knowledge of specimen collection, and a high school diploma or equivalent. Familiarity with laboratory information systems (LIS), electronic health records, and medical safety protocols is typically required. Excellent interpersonal skills, attention to detail, and the ability to remain calm under pressure help in creating a positive patient experience. These skills and qualities ensure accurate specimen collection, patient safety, and effective communication within healthcare teams.

What are some common challenges faced by phlebotomist patient services representatives in managing patient flow and sample collection?

Phlebotomist Patient Services Representatives often encounter challenges such as managing high patient volumes during peak hours, handling patients with difficult veins or anxiety about blood draws, and ensuring accurate labeling and documentation of samples. Balancing compassionate patient care with efficient workflow is essential, as any delays or errors can impact lab results and patient satisfaction. Staying organized, maintaining a calm demeanor, and clear communication with both patients and laboratory staff are key to overcoming these challenges.

How do you become a phlebotomist patient services representative?

To become a phlebotomist patient services representative, individuals typically need a high school diploma or equivalent, complete a phlebotomy training program, and obtain certification such as the Certified Phlebotomy Technician (CPT). Strong communication skills and the ability to handle blood draws in a clinical setting are also important for this role.
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Phlebotomist Patient Services Representative jobs near you
Infographic showing various Phlebotomist Patient Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,658 per year, or $19.1 per hour.

Phlebotomist-Patient Services Representative

MultiCare Health System

Tacoma, WA

$24.40 - $37.14/hr

Part-time

Medical, Dental, Life, Retirement, PTO

Re-posted 27 days ago

MultiCare Health System rating

7.7

Company rating: 7.7 out of 10

Based on 278 frontline employees who took The Breakroom Quiz

165th of 898 rated healthcare providers

Job description

Join a team that shares your calling

At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.


FTE: 0.001_, Shift: Days_, Schedule: Per Diem Float- Monday through Saturday , day shifts

Position Summary

The Patient Services Representative (PSR) is an excellent opportunity at MultiCare to support our Lab Services. In this role, you will be responsible for patient registration and order entry, phlebotomy, and specimen processing. You may also be responsible for specimen pick-up in offices, report sorting and delivery, supply delivery, and other tasks related to the operation of the specific location.

Requirements

  • High school graduate or equivalent preferred
  • Current Medical Assistant-Certified, Medical Assistant-Phlebotomy Certification, or Medical Assistant-Phlebotomist eligible - must complete the training and submit application within 90 days of hire
  • Completion of phlebotomy course or training preferred
  • Phlebotomy experience preferred
  • Previous experience dealing with the public preferred

About Tacoma General Hospital

MultiCare Tacoma General Hospital, in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic and robotic surgery, Tacoma General combines innovation with compassionate care. Home to the MultiCare Regional Cancer Center, a Family Birth Center and specialized neonatal care in partnership with Mary Bridge Children's, our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.

About the Tacoma Community

Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone - outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it's a city where you can live, work and play.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.40 - $37.14 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

What MultiCare Health System employees say

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About MultiCare

Sourced by ZipRecruiter

MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital. Over the years, we’ve grown from a Tacoma-centric, hospital-based organization into the largest, community-based, locally governed health system in the state of Washington. Today, our comprehensive system of health includes more than 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 12 hospitals. We welcome patients from the entire Pacific Northwest region and our 20,000-plus team members — including employees, providers and volunteers — proudly care for the communities we serve. Without a doubt, our organization has changed over the years. But what has never changed, throughout our long history, has been our dedication to the health and wellness of the people of the Pacific Northwest. Guided by our mission, vision and values, we are on a continuous journey to deliver the services that our communities need, and to ensure access to those services, now and in the future.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Tacoma, WA, US

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