ZipRecruiter

Log In

1

Pfs Rep Jobs (NOW HIRING)

PFS Group

Customer Service Representative

Houston, TX

$14 - $19.25/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Customer Service Representative

Houston, TX · On-site

$14 - $19.25/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Customer Service Representative

Uvalde, TX · On-site

$13/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Customer Service Representative

Uvalde, TX · On-site

$15 - $20.50/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Customer Service Representative

Uvalde, TX · On-site

$13/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Follow up Insurance Representative

Houston, TX · On-site

$37K - $45K/yr

The Insurance Representative at PFS Group is responsible for managing client insurance accounts, ensuring customer satisfaction, and maintaining compliance with industry regulations. This role ...

previous page

Showing results 41-60

All JobsPfs Rep Jobs

Pfs Rep information

See salary details

$14

$18

$24

How much do pfs rep jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for pfs rep in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.

What are some common challenges faced by PFS reps and how can they be managed?

Patient Financial Services (PFS) Representatives often encounter challenges such as handling complex insurance claims, addressing billing discrepancies, and communicating sensitive financial information to patients. Managing these challenges requires strong attention to detail, up-to-date knowledge of insurance policies, and excellent customer service skills. Building rapport with patients and collaborating closely with clinical and administrative staff can help resolve issues efficiently and ensure a positive patient experience.

What is a PFS rep?

PFS Reps, or Patient Financial Services Representatives, are professionals who handle the financial aspects of a patient's healthcare experience. They assist patients with billing inquiries, insurance claims, payment plans, and help ensure that medical bills are processed correctly. PFS Reps act as a liaison between patients, healthcare providers, and insurance companies to resolve any financial issues related to medical services. Their goal is to provide clear information and support to patients regarding their financial responsibilities and options.

What is the difference between Pfs Rep vs Insurance Sales Agent?

AspectPfs RepInsurance Sales Agent
Required CertificationsLicenses in financial products, securities, or investment advisingState insurance license for selling insurance policies
Work EnvironmentFinancial institutions, investment firms, or insurance companiesInsurance agencies, brokerages, or independent
Industry UsageFinancial services, investment advising, insuranceInsurance sales and policy advising

While both roles involve client interaction and financial product knowledge, Pfs Reps focus on investment and financial planning, often requiring securities licenses, whereas Insurance Sales Agents primarily sell insurance policies and need specific state insurance licenses. The roles overlap in client consultation but differ in product specialization and licensing requirements.

What are the key skills and qualifications needed to thrive as a PFS rep?

To thrive as a PFS Representative, you need a solid understanding of medical billing, insurance claims processing, and healthcare regulations, usually supported by a high school diploma or associate degree. Familiarity with billing software such as Epic, Cerner, or Meditech, as well as knowledge of ICD-10 and CPT coding systems, is typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help you resolve patient inquiries and collaborate with healthcare teams. These skills ensure accurate financial processing, prompt reimbursement, and high levels of patient satisfaction in medical settings.
More about Pfs Rep jobs
What job categories do people searching Pfs Rep jobs look for? The top searched job categories for Pfs Rep jobs are:
Pfs Rep jobs near you
Infographic showing various Pfs Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $38,182 per year, or $18.4 per hour.

Customer Service Representative

PFS Group

Crystal City, TX • On-site

$13/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help patients understand and resolve their medical bills with clarity while delivering exceptional customer service. As a Customer Service Representative (CSR), you will play a key role in our call center by assisting patients with account questions, setting up payment plans, and providing thoughtful, attentive care. This is your opportunity to join a growing, friendly, and mission-driven team that values outstanding customer service, rewards strong performance, and is committed to doing the right thing for every patient.
Job Responsibilities
  • Communicate with patients by phone to resolve account balances
  • Help patients understand their bill and assist with payment options
  • Accurately document conversations and collect and verify patient information
  • Interact with patients over the phone, aiming to achieve first-call resolution by demonstrating empathy, patience, and professionalism
  • Meet daily and monthly performance metrics including call volume and quality
  • Collaborate with team leads and trainers to grow your knowledge and effectiveness

Qualifications and Skills
  • Customer service mindset and strong verbal communication skills
  • Ability to stay calm under pressure and handle sensitive conversations
  • Computer literacy (navigating multiple systems at once)
  • Experience in a call center or high-volume phone environment preferred
  • Healthcare or insurance background is a plus
  • CUBS, EPIC, or similar platform experience is a plus
  • Bilingual (Spanish/English) is a plus

Benefits
  • Earn up to $450 per month through our performance bonus program
  • 10 days PTO in your first year
  • Paid birthday off after your first year
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Company-provided life insurance and long-term disability
  • Weekday-only call center: no nights or weekends (variety of shifts available)
  • Referral bonus program
  • Friendly, mission-driven workplace with opportunities to grow

Workplace Expectations and Requirements
  • Employment is contingent upon successfully passing a pre-employment background check and drug screening
  • Professional appearance and conduct are expected at all times
  • PFS Group is a non-smoking workplace
  • Candidates must be legally authorized to work in the United States
  • This position is based on-site at our call center for the first 90 days
  • Remote work opportunities may be available after 90 days, contingent upon meeting performance, quality, and attendance standards

Ready to grow your career with purpose? Apply today and join one of the nation's fastest-growing patient financial services companies!

Apply