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Pfs Rep Jobs (NOW HIRING)

PFS Group

Insurance Recovery Representative

Houston, TX · On-site

$15.50 - $18.50/hr

The Insurance Recovery Representative will thrive in varying EMR and Patient Accounting systems ... PFS Group Nationwide Patient Account Management Firm. Based in Houston, Texas, we currently work ...

PFS Group

Senior Insurance Rep

Houston, TX · On-site

PFS Group offers a friendly, caring work environment, with competitive benefits and compensation, (medical, dental, vision, short and long-term disability, life insurance, hospital indemnity ...

PFS Group

Follow up Insurance Representative

Houston, TX · On-site

$37K - $45K/yr

The Insurance Representative at PFS Group is responsible for managing client insurance accounts, ensuring customer satisfaction, and maintaining compliance with industry regulations. This role ...

Bannerhealth

Front Office Representative

Banner, IL · On-site

$15.25 - $18/hr

As a Front Office/PFS Representative , you are the first point of contact as patients and visitors approach the front desk. You'll work collectively with a dedicated group of healthcare professionals ...

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Pfs Rep information

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How much do pfs rep jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for pfs rep in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.

What are some common challenges faced by Patient Financial Services Representatives and how can they be managed?

Patient Financial Services (PFS) Representatives often encounter challenges such as handling complex insurance claims, addressing billing discrepancies, and communicating sensitive financial information to patients. Managing these challenges requires strong attention to detail, up-to-date knowledge of insurance policies, and excellent customer service skills. Building rapport with patients and collaborating closely with clinical and administrative staff can help resolve issues efficiently and ensure a positive patient experience.

What are PFS Reps?

PFS Reps, or Patient Financial Services Representatives, are professionals who handle the financial aspects of a patient's healthcare experience. They assist patients with billing inquiries, insurance claims, payment plans, and help ensure that medical bills are processed correctly. PFS Reps act as a liaison between patients, healthcare providers, and insurance companies to resolve any financial issues related to medical services. Their goal is to provide clear information and support to patients regarding their financial responsibilities and options.

What is the difference between Pfs Rep vs Insurance Sales Agent?

AspectPfs RepInsurance Sales Agent
Required CertificationsLicenses in financial products, securities, or investment advisingState insurance license for selling insurance policies
Work EnvironmentFinancial institutions, investment firms, or insurance companiesInsurance agencies, brokerages, or independent
Industry UsageFinancial services, investment advising, insuranceInsurance sales and policy advising

While both roles involve client interaction and financial product knowledge, Pfs Reps focus on investment and financial planning, often requiring securities licenses, whereas Insurance Sales Agents primarily sell insurance policies and need specific state insurance licenses. The roles overlap in client consultation but differ in product specialization and licensing requirements.

What are the key skills and qualifications needed to thrive as a Patient Financial Services (PFS) Representative, and why are they important?

To thrive as a PFS Representative, you need a solid understanding of medical billing, insurance claims processing, and healthcare regulations, usually supported by a high school diploma or associate degree. Familiarity with billing software such as Epic, Cerner, or Meditech, as well as knowledge of ICD-10 and CPT coding systems, is typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help you resolve patient inquiries and collaborate with healthcare teams. These skills ensure accurate financial processing, prompt reimbursement, and high levels of patient satisfaction in medical settings.
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Pfs Rep jobs near you
Infographic showing various Pfs Rep job openings in the United States as of June 2026, with employment types broken down into 6% As Needed, 26% Full Time, 1% Part Time, 66% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $38,182 per year, or $18.4 per hour.
Service Access Representative: PFS (FT)

Service Access Representative: PFS (FT)

Ferrell Hospital

Eldorado, IL • On-site

$16 - $23.20/hr

Other

Posted 7 days ago

Key responsibilities

  • Answer phone and schedule appointments.

  • Review, update, and create patient accounts to ensure accurate and current demographic and financial information is obtained from patients in a timely and effective manner.

Ferrell Hospital rating

4.4

Company rating: 4.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

974th of 1,004 rated hospitals

Job description

Service Access Representative: PFS (FT)
Department: Patient Financial Services
Minimum Requirements:
High school diploma or equivalent required. 1 year of clerical experience in a healthcare setting and medical terminology knowledge preferred.
Job Duties:
Answer phone and schedule appointments, review, update, and create patient accounts to ensure the most accurate and current demographic and financial information is obtained from the patients in a timely and effective manner.
Job Type:
Full Time
Hours:
Monday - Friday 6 am - 3 pm
Pay Scale:
$16.00 - $23.20 Hourly
Date Posted:
5/7/2026

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