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Pfs Rep Jobs (NOW HIRING)

PFS Group

Remote Insurance Rep

Houston, TX · On-site +1

$53K - $67K/yr

The Insurance Representative at PFS Group, under the supervision of the Insurance Supervisor, manages insurance claims to ensure timely and accurate reimbursement. The role involves researching ...

PFS Group

Remote Insurance Rep

Houston, TX · Remote

$53K - $67K/yr

The Insurance Representative at PFS Group, under the supervision of the Insurance Supervisor, manages insurance claims to ensure timely and accurate reimbursement. The role involves researching ...

PFS Group

Customer Service Representative

Houston, TX · On-site

$14 - $19.25/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Customer Service Representative

Houston, TX · On-site

$14 - $19.25/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Customer Service Representative

Uvalde, TX · On-site

$13/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

PFS Group

Customer Service Representative

Uvalde, TX · On-site

$13/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... As a Customer Service Representative (CSR), you will play a key role in our call center by ...

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Pfs Rep information

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$14

$18

$24

How much do pfs rep jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for pfs rep in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $18.03 per hour, depending on experience, location, and employer.

What are some common challenges faced by Patient Financial Services Representatives and how can they be managed?

Patient Financial Services (PFS) Representatives often encounter challenges such as handling complex insurance claims, addressing billing discrepancies, and communicating sensitive financial information to patients. Managing these challenges requires strong attention to detail, up-to-date knowledge of insurance policies, and excellent customer service skills. Building rapport with patients and collaborating closely with clinical and administrative staff can help resolve issues efficiently and ensure a positive patient experience.

What are PFS Reps?

PFS Reps, or Patient Financial Services Representatives, are professionals who handle the financial aspects of a patient's healthcare experience. They assist patients with billing inquiries, insurance claims, payment plans, and help ensure that medical bills are processed correctly. PFS Reps act as a liaison between patients, healthcare providers, and insurance companies to resolve any financial issues related to medical services. Their goal is to provide clear information and support to patients regarding their financial responsibilities and options.

What is the difference between Pfs Rep vs Insurance Sales Agent?

AspectPfs RepInsurance Sales Agent
Required CertificationsLicenses in financial products, securities, or investment advisingState insurance license for selling insurance policies
Work EnvironmentFinancial institutions, investment firms, or insurance companiesInsurance agencies, brokerages, or independent
Industry UsageFinancial services, investment advising, insuranceInsurance sales and policy advising

While both roles involve client interaction and financial product knowledge, Pfs Reps focus on investment and financial planning, often requiring securities licenses, whereas Insurance Sales Agents primarily sell insurance policies and need specific state insurance licenses. The roles overlap in client consultation but differ in product specialization and licensing requirements.

What are the key skills and qualifications needed to thrive as a Patient Financial Services (PFS) Representative, and why are they important?

To thrive as a PFS Representative, you need a solid understanding of medical billing, insurance claims processing, and healthcare regulations, usually supported by a high school diploma or associate degree. Familiarity with billing software such as Epic, Cerner, or Meditech, as well as knowledge of ICD-10 and CPT coding systems, is typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help you resolve patient inquiries and collaborate with healthcare teams. These skills ensure accurate financial processing, prompt reimbursement, and high levels of patient satisfaction in medical settings.
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What job categories do people searching Pfs Rep jobs look for? The top searched job categories for Pfs Rep jobs are:
Pfs Rep jobs near you
Infographic showing various Pfs Rep job openings in the United States as of July 2026, with employment types broken down into 1% Internship, 1% As Needed, 91% Full Time, 4% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,182 per year, or $18.4 per hour.
Remote Insurance Rep

Remote Insurance Rep

PFS Group

Houston, TX • On-site, Remote

$53K - $67K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

Job Purpose:
The Insurance Representative at PFS Group, under the supervision of the Insurance Supervisor, manages insurance claims to ensure timely and accurate reimbursement. The role involves researching unpaid balances, correcting billing issues, submitting appeals, and communicating with insurers, patients, and internal teams to resolve discrepancies. Strong knowledge of insurance guidelines, billing systems, and effective accounts receivable management is essential, with responsibility for managing assigned inventories based on client needs.
Key Responsibilities:
  • Initiates contact with insurance payers to collect contracted rates on outstanding claims
  • Reviews, monitors and effectively reduces aged inventory
  • Successfully identifies root causes for denials or non-payment, prioritizing collection metrics in all work efforts
  • Ensures timely filing deadlines are achieved according to payer guidelines
  • Monitors accounts for updates on claims processing, taking care to resolve balances with single interventions whenever possible
  • Request appropriate claim corrections and rebill as needed
  • Informs supervisor of trends noticed when working insurance inventory
  • Interpret payment variances and payer guidelines to monitor for underpayment opportunities
  • Contacts guarantors as needed to resolve coverage discrepancies
  • Corrects adjustments as needed to ensure balances are accurately documented

Education and Experience:
  • High school diploma or equivalent is required
  • At least one year experience in revenue cycle, with emphasis on Insurance Follow-Up, Denials, Billing, or Cash Posting
  • Experience with EPIC HB or PB Resolute

Required Skills and Abilities:
  • Strong understanding of insurance policies, coverage, claims processes, and reimbursement, with the ability to research payer billing policies and medical bulletins to accurately troubleshoot denials and unpaid balances
  • Excellent communication skills, both verbal and written, with the ability to explain complex information clearly
  • Proficient in using insurance-related software and Microsoft Office Suite, including Word, Excel, and Outlook
  • Strong analytical and problem-solving skills, with attention to detail
  • Ability to work independently and manage time effectively in a fast-paced environment

PFS Group
Nationwide Patient Account Management Firm.
Based in Houston, Texas, we currently work with 32+ clients who operate more than 100 hospital facilities from small, rural community medical centers to metro population center health systems. Leaders in their respective markets and nationwide, our clients rely on our services to support their accounts receivable departments.
PFS Group offers a friendly, caring work environment, with competitive benefits and compensation, (medical, dental, vision, short and long-term disability, life insurance, hospital indemnity, critical illness, accident insurance and a matching 401(k) and Zayzoon!
If you are looking for a position in a dynamic, fast-paced organization with career growth opportunities, come grow with us! www.pfsgroup.org

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