Pestpac specialists regularly assist pest control companies with software setup, troubleshooting, and ongoing support for the PestPac platform. They often perform client training sessions, respond to technical inquiries, configure workflows, and help optimize the use of various system features to suit client operations. Collaboration with internal product teams and external clients is common, ensuring that software solutions meet real-world business needs. This role requires balancing technical problem-solving with excellent interpersonal communication, as you’ll often be the key contact for clients seeking to enhance their service delivery.