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Full Time Pestpac Jobs (NOW HIRING)

Anti-Pesto Bugkillers

Inside Sales Consultant

Largo, FL · On-site

$17/hr

Largo, FL / Full-Time / No Nights or Weekends At Anti-Pesto Bug Killers, our Inside Sales team is ... Experience using CRM systems (PestPac, Field Routes or similar is a plus) Compensation & Benefits

Team Pest USA

Office Manager

Lawrenceville, GA · On-site

$19 - $25/hr

... with PestPac software before, that's a bonus. Most importantly, you take pride in your ability to create solutions and deliver exceptional service at every turn.This is a full-time, in-office ...

Team Pest USA

Office Manager

Lawrenceville, GA · On-site

$19 - $25/hr

... with PestPac software before, that's a bonus. Most importantly, you take pride in your ability to create solutions and deliver exceptional service at every turn. This is a full-time, in-office ...

Team Pest USA

Office Manager

Lawrenceville, GA · On-site

... with PestPac software before, that's a bonus. Most importantly, you take pride in your ability to create solutions and deliver exceptional service at every turn. This is a full-time, in-office ...

Economy Exterminators

Pest Management Professional

Apex, NC · On-site

$17 - $22/hr

Apex, NC Job Type: Full-Time General Summary: Economy Exterminators is seeking a dedicated Pest ... Computer handheld technology: iPhone, PestPac Required Skills: * Reading, writing, and arithmetic

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Full Time Pestpac information

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How much do full time pestpac jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for full time pestpac in the United States is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What is a full time Pestpac?

A Full Time Pestpac position typically refers to a role that involves using the PestPac software platform on a full-time basis. PestPac is a leading software solution designed for pest control companies to manage scheduling, billing, route optimization, customer communication, and reporting. Employees in this position may work as office administrators, schedulers, or customer service representatives, ensuring efficient operations and excellent service delivery. Full-time roles generally require strong computer skills, attention to detail, and knowledge of the pest control industry.

What are some common challenges that full time Pestpac professionals face in their daily work, and how can they be addressed?

Full Time Pestpac professionals often encounter challenges such as adapting to evolving software updates, managing multiple client accounts efficiently, and troubleshooting technical issues under tight deadlines. Staying up to date with product training and best practices can help professionals overcome these hurdles. Additionally, collaborating closely with team members and leveraging internal support resources ensures smoother operations and continuous learning in the role.

What are the key skills and qualifications needed to thrive as a full time Pestpac software user, and why are they important?

To thrive as a full-time PestPac software user, you need strong organizational skills, attention to detail, and experience in office or field service operations, often supported by prior administrative or scheduling roles. Proficiency in the PestPac platform, including modules for scheduling, billing, and customer relationship management, as well as familiarity with general office software, is typically required. Effective communication, problem-solving abilities, and adaptability stand out as valuable soft skills in this role. These skills and qualities are crucial for ensuring smooth business operations, accurate data management, and excellent customer service in pest control or field service environments.

What is the difference between Full Time Pestpac vs Pest Control Technician?

FeatureFull Time PestpacPest Control Technician
CertificationsTypically requires pest management licensesRequires pest control licenses or certifications
Work EnvironmentOffice-based with fieldworkPrimarily fieldwork in clients' properties
Employer & Industry UsageUsed by pest control companies for management and schedulingUsed by pest control companies for service delivery

Full Time Pestpac is a software role focused on managing pest control operations, while Pest Control Technicians are field workers providing pest management services. Both roles require relevant licenses, but their functions differ: one manages the business, the other executes pest control tasks.

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The most popular types of Pestpac jobs are:

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Full Time Pestpac jobs near you
Infographic showing various Full Time Pestpac job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $48,283 per year, or $23.2 per hour.

Vice President, Contact Center Sales & Operations

Certus Pest Inc

Tampa, FL • On-site

Full-time

Re-posted 21 days ago

Job description

Vice President, Contact Center Sales & Operations
Tampa, FL - In Office • Full-Time • PE-Backed Home Services Platform • Pest Control & Pool Services
About The Role
We run the revenue engine of a fast-growing, multi-state home services business. Every inbound call, every outbound dial, every booked job, every recurring service plan, and every customer interaction flows through our contact center.
We are hiring a Vice President, Contact Center Sales & Operations to own that engine and make it grow.
This is not a seat for a caretaker. It is built for a growth-minded operator who thinks like a technologist, leads like a coach, and reads data like a detective. You will lead Inside Sales, Customer Care, Retention, Scheduling, Workforce Management, and Quality as one integrated organization, turning conversation data, modern AI tooling, disciplined coaching, and operational excellence into measurable revenue growth.
You will lead a team of more than 80 contact center professionals supporting leading pest control and pool service brands across multiple states. If you get energized by owning a number, deploying the right technology to move it, and uncovering insights others miss, we want to talk.
What You'll Own
• The Revenue Number. Booking rate, outbound conversion, recurring service plan growth, retention, revenue per call, and customer lifetime value as hard, reported targets.
• The Growth Engine. Aggressive outbound and win-back motions across lapsed customers, unsold estimates, missed-call recovery, canceled accounts, seasonal campaigns, and customer re-engagement initiatives.
• The Insight. Mining call recordings, transcripts, lost-call data, sentiment trends, and operational metrics for patterns competitors never see, then turning them into action through pricing tests, script improvements, staffing optimization, and process enhancements.
• The Experience. Inbound care, scheduling, retention, and sales operating as one seamless customer journey, with automation handling volume so your people can focus on value.
• The Technology. Ownership of the contact center stack, including AI agent-assist, conversation intelligence, intelligent routing, automation, workforce management, quality assurance, and performance platforms.
• The Team. Building and leading a high-performance, multi-state organization that combines accountability, coaching, operational discipline, customer obsession, and sales excellence.
The Tech You'll Command
CRM & Field Service: FieldRoutes, PestPac, ServiceTitan, or comparable
Telephony & Dialer: Five9, NICE CXone, Genesys, Convoso
Conversation Intelligence: Gong, Balto, Observe.AI Call Tracking & Attribution: CallRail, Invoca
Operations: IVR, WFM, QA, agent-assist, and automation platforms
Requirements
What You Bring
• 10+ years leading contact center operations with responsibility for sales, customer care, retention, scheduling, and operational performance.
• Home services contact center leadership experience required, including pest control, pool services, HVAC, plumbing, electrical, lawn care, or similar recurring-service businesses.
• Pest control contact center experience strongly preferred and will receive priority consideration.
• A documented track record of improving conversion rates, revenue per call, recurring revenue, customer retention, and customer satisfaction.
• Experience leading large, multi-layer teams across managers, supervisors, QA, WFM, training, and frontline agents.
• Hands-on command of modern CRM, field service, telephony, workforce management, QA, call attribution, automation, and AI conversation-intelligence platforms.
• A proven record of implementing automation or AI initiatives that produced measurable business results.
• Experience operating in private equity-backed, multi-brand, acquisitive, or high-growth organizations is highly desirable.
Bonus Points
• Direct pest control contact center experience.
• Experience supporting both pest control and pool service operations.
• Direct experience with FieldRoutes, PestPac, ServiceTitan, or comparable field-service platforms.
• Background scaling inside sales and customer care organizations across multiple brands and markets.
• Experience presenting performance results and technology initiatives to executive leadership, boards, or private equity stakeholders.
How To Apply
Ready to own the engine? Submit your resume and a short note describing a contact center metric you materially improved, how you improved it, and the measurable business impact delivered.

Apply