$15.75 - $21.50/hr
Utilize Pestpac consistently with AXC standards, placing notes in accounts to document collection efforts. * Forward call for cash payments that are received to the Customer Service Center.
$15.75 - $21.50/hr
Utilize Pestpac consistently with AXC standards, placing notes in accounts to document collection efforts. * Forward call for cash payments that are received to the Customer Service Center.
$15.75 - $21.50/hr
Utilize Pestpac consistently with AXC standards, placing notes in accounts to document collection efforts. * Forward call for cash payments that are received to the Customer Service Center.
Update our CRM (currently PestPac) with the customer and service information. Complete follow-up calls and record the activity in the lead management system. Identifies revenue opportunities within ...
Update our CRM (currently PestPac) with the customer and service information. Complete follow-up calls and record the activity in the lead management system. Identifies revenue opportunities within ...
Matthews, NC · On-site
$17.50 - $23.50/hr
Utilize Pestpac consistently with AXC standards, placing notes in accounts to document collection efforts. * Forward call for cash payments that are received to the Customer Service Center.
Matthews, NC · On-site
$17.50 - $23.50/hr
Utilize Pestpac consistently with AXC standards, placing notes in accounts to document collection efforts. * Forward call for cash payments that are received to the Customer Service Center.
Tampa, FL · On-site
$18 - $19/hr
Manage the end-to-end billing process, ensuring accurate and timely invoicing in PestPac * Answer and manage inbound billing questions and disputes from the Mission Control Call Center * Research ...
Tampa, FL · On-site
$18 - $19/hr
Manage the end-to-end billing process, ensuring accurate and timely invoicing in PestPac * Answer and manage inbound billing questions and disputes from the Mission Control Call Center * Research ...
$18 - $19/hr
Manage the end-to-end billing process, ensuring accurate and timely invoicing in PestPac * Answer and manage inbound billing questions and disputes from the Mission Control Call Center * Research ...
Quick apply
$18 - $19/hr
Manage the end-to-end billing process, ensuring accurate and timely invoicing in PestPac * Answer and manage inbound billing questions and disputes from the Mission Control Call Center * Research ...
Tampa, FL · On-site
$18/hr
Training Schedule - 4 Weeks Monday-Friday, 9:30 AM to 6:00 PM Weeks 1: Classroom training covering PestPac systems and call etiquette. Week 2: Shadowing and nesting with a Team Lead; you will begin ...
Tampa, FL · On-site
$18/hr
Training Schedule - 4 Weeks Monday-Friday, 9:30 AM to 6:00 PM Weeks 1: Classroom training covering PestPac systems and call etiquette. Week 2: Shadowing and nesting with a Team Lead; you will begin ...
Training Schedule - 4 Weeks Monday-Friday, 9:30 AM to 6:00 PM Weeks 1: Classroom training covering PestPac systems and call etiquette. Week 2: Shadowing and nesting with a Team Lead; you will begin ...
Training Schedule - 4 Weeks Monday-Friday, 9:30 AM to 6:00 PM Weeks 1: Classroom training covering PestPac systems and call etiquette. Week 2: Shadowing and nesting with a Team Lead; you will begin ...
Matthews, NC · On-site
$15 - $20.50/hr
... Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. • Process cash payments that are received by the Customer Service Center or the branch ...
Matthews, NC · On-site
$15 - $20.50/hr
... Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. • Process cash payments that are received by the Customer Service Center or the branch ...
$15.25 - $20.50/hr
Maintain PestPac consistent with Viking's standards, including processing all tasks, calls, and leads. * Process payments * Provide back-up support to the incoming calls for the Inside Sales team.
$15.25 - $20.50/hr
Maintain PestPac consistent with Viking's standards, including processing all tasks, calls, and leads. * Process payments * Provide back-up support to the incoming calls for the Inside Sales team.
$13.75 - $18.50/hr
Maintain Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. Process cash payments that are received by the Customer Service Center or the ...
$13.75 - $18.50/hr
Maintain Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. Process cash payments that are received by the Customer Service Center or the ...
Raleigh, NC · On-site
$18 - $23/hr
Provide service notes to clients using PestPac * Follow the daily route to ensure services are completed efficiently * Follow all safety procedures and regulations * Sell new services to existing ...
Raleigh, NC · On-site
$18 - $23/hr
Provide service notes to clients using PestPac * Follow the daily route to ensure services are completed efficiently * Follow all safety procedures and regulations * Sell new services to existing ...
Matthews, NC · On-site
$15 - $20.50/hr
... Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. • Process cash payments that are received by the Customer Service Center or the branch ...
Matthews, NC · On-site
$15 - $20.50/hr
... Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. • Process cash payments that are received by the Customer Service Center or the branch ...
$13.75 - $18.50/hr
Maintain Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. Process cash payments that are received by the Customer Service Center or the ...
$13.75 - $18.50/hr
Maintain Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. Process cash payments that are received by the Customer Service Center or the ...
$15 - $20.50/hr
Maintain Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. * Process cash payments that are received by the Customer Service Center or the ...
$15 - $20.50/hr
Maintain Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. * Process cash payments that are received by the Customer Service Center or the ...
Meaningful notes of customer interactions in PestPac * Services scheduled to maximize productivity while meeting customer expectations * Daily paperwork completed on time * Can do, will do, team-fit
Meaningful notes of customer interactions in PestPac * Services scheduled to maximize productivity while meeting customer expectations * Daily paperwork completed on time * Can do, will do, team-fit
$15 - $20.50/hr
... Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. • Process cash payments that are received by the Customer Service Center or the branch ...
$15 - $20.50/hr
... Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. • Process cash payments that are received by the Customer Service Center or the branch ...
Charlotte, NC · On-site
$17/hr
Meaningful notes of customer interactions in PestPac * Services scheduled to maximize productivity while meeting customer expectations * Daily paperwork completed on time * Can do, will do, team-fit
Charlotte, NC · On-site
$17/hr
Meaningful notes of customer interactions in PestPac * Services scheduled to maximize productivity while meeting customer expectations * Daily paperwork completed on time * Can do, will do, team-fit
Charlotte, NC · On-site
$17/hr
Meaningful notes of customer interactions in PestPac * Services scheduled to maximize productivity while meeting customer expectations * Daily paperwork completed on time * Can do, will do, team-fit
Quick apply
Charlotte, NC · On-site
$17/hr
Meaningful notes of customer interactions in PestPac * Services scheduled to maximize productivity while meeting customer expectations * Daily paperwork completed on time * Can do, will do, team-fit
Matthews, NC · On-site
$17.50 - $22.25/hr
... PestPac Follow daily route to ensure services are completed efficiently Follow all safety procedures and regulations Sell new services to existing clients Close leads as directed from the sales team ...
Matthews, NC · On-site
$17.50 - $22.25/hr
... PestPac Follow daily route to ensure services are completed efficiently Follow all safety procedures and regulations Sell new services to existing clients Close leads as directed from the sales team ...
FieldRoutes, PestPac, ServiceTitan, or comparable Telephony & Dialer: Five9, NICE CXone, Genesys, Convoso Conversation Intelligence: Gong, Balto, Observe.AI Call Tracking & Attribution: CallRail ...
Quick apply
FieldRoutes, PestPac, ServiceTitan, or comparable Telephony & Dialer: Five9, NICE CXone, Genesys, Convoso Conversation Intelligence: Gong, Balto, Observe.AI Call Tracking & Attribution: CallRail ...
$11.78 - $14.16
4% of jobs
$14.16 - $16.54
14% of jobs
$17.37 is the 25th percentile. Wages below this are outliers.
$16.54 - $18.92
19% of jobs
The median wage is $20.64 / hr.
$18.92 - $21.31
17% of jobs
$21.31 - $23.69
13% of jobs
$25.48 is the 75th percentile. Wages above this are outliers.
$23.69 - $26.07
10% of jobs
$26.07 - $28.45
9% of jobs
$28.45 - $30.83
5% of jobs
$30.83 - $33.22
4% of jobs
$33.22 - $35.60
2% of jobs
$35.60 - $37.98
2% of jobs
$11
$23
$37
A PestPac job typically refers to a role that involves using PestPac, a software platform for pest control businesses. Employees in these roles may handle scheduling, customer management, billing, or reporting using the software. Technicians, office staff, and managers often rely on PestPac to streamline operations and improve efficiency.
Pestpac specialists regularly assist pest control companies with software setup, troubleshooting, and ongoing support for the PestPac platform. They often perform client training sessions, respond to technical inquiries, configure workflows, and help optimize the use of various system features to suit client operations. Collaboration with internal product teams and external clients is common, ensuring that software solutions meet real-world business needs. This role requires balancing technical problem-solving with excellent interpersonal communication, as you’ll often be the key contact for clients seeking to enhance their service delivery.
To thrive as a Pestpac specialist, you need a background in pest control or field service operations, combined with strong computer literacy and knowledge of customer management processes. Familiarity with the PestPac software platform and related service management tools is essential, as well as any certifications in pest control or industry-specific technology. Strong communication, problem-solving, and customer service skills help you deliver excellent support and training to clients. These abilities are crucial for ensuring clients can efficiently use the platform to manage their business and deliver quality service to their customers.

$15.75 - $21.50/hr
Full-time
Posted 10 days ago
Job Description:
Principal Responsibilities
Provide stellar customer service from the greeting to the conclusion of the call.
Displays warm greeting, shows empathy, and demonstrates a sense of urgency appropriately to customers.
Contact clients to discuss their overdue payments.
Ensure debt reclamation efforts are performed in a manner consistent with all pertinent regulations and company policies.
Manage delinquent accounts for debt collection efforts.
Resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt.
Help customers understand their account ensuring satisfaction.
Monitor and respond to customer emails.
Utilize Pestpac consistently with AXC standards, placing notes in accounts to document collection efforts.
Forward call for cash payments that are received to the Customer Service Center.
Document and escalate infractions reported by our customers.
Comply with all company policies and procedures with all employees.
Encourage and foster a harmonious workplace with a positive attitude.
Collaborate with team members as needed.
Maintain acceptable attendance and tardiness records.
Other duties as assigned
Competency/Position Requirements: Knowledge, Skills, & Abilities
Exceptional verbal and written communication skills
Committed to accuracy
Ability to demonstrate flexibility when needed
Ability to work effectively in PestPac
Exceptional customer service disposition
Education/Experience:
No experience required.
Must be able to walk, sit, stand, & and use the computer and phone for extended period of times.
This list may not be all-inclusive.