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Pestpac Jobs (NOW HIRING)

Anticimexinc

Service Administrator

New York, NY

$32/hr

Accurately create service tickets in PestPac based on confirmed customer provided information. * Ensure all tickets are properly coded, scheduled, and include detailed notes for technicians. * Verify ...

Anticimex

$15.75 - $21.50/hr

Utilize Pestpac consistently with AXC standards, placing notes in accounts to document collection efforts. * Forward call for cash payments that are received to the Customer Service Center.

Anticimex

Collections Specialist

Matthews, NC · On-site

$17.50 - $23.50/hr

Utilize Pestpac consistently with AXC standards, placing notes in accounts to document collection efforts. * Forward call for cash payments that are received to the Customer Service Center.

Anticimex

$13.75 - $18.50/hr

Maintain Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. Process cash payments that are received by the Customer Service Center or the ...

Anticimex

Pest Control Technician- Raleigh

Raleigh, NC

$18 - $23/hr

Provide service notes to clients using PestPac * Follow the daily route to ensure services are completed efficiently * Follow all safety procedures and regulations * Sell new services to existing ...

Anticimex

Customer Service Representative

Matthews, NC · On-site

$15 - $20.50/hr

... Pestpac consistent with Anticimex Carolinas standards. This includes processing all tasks, calls, and leads. • Process cash payments that are received by the Customer Service Center or the branch ...

Anticimex

$15.75 - $20.25/hr

... PestPac Follow daily route to ensure services are completed efficiently Follow all safety procedures and regulations Sell new services to existing clients Close leads as directed from the sales team ...

Anticimex

Pest Control Technician- Raleigh

Raleigh, NC · On-site

$18 - $23/hr

Provide service notes to clients using PestPac * Follow the daily route to ensure services are completed efficiently * Follow all safety procedures and regulations * Sell new services to existing ...

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How much do pestpac jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for pestpac in the United States is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

What is a PestPac job?

A PestPac job typically refers to a role that involves using PestPac, a software platform for pest control businesses. Employees in these roles may handle scheduling, customer management, billing, or reporting using the software. Technicians, office staff, and managers often rely on PestPac to streamline operations and improve efficiency.

What kinds of daily tasks does a Pestpac specialist typically handle?

Pestpac specialists regularly assist pest control companies with software setup, troubleshooting, and ongoing support for the PestPac platform. They often perform client training sessions, respond to technical inquiries, configure workflows, and help optimize the use of various system features to suit client operations. Collaboration with internal product teams and external clients is common, ensuring that software solutions meet real-world business needs. This role requires balancing technical problem-solving with excellent interpersonal communication, as you’ll often be the key contact for clients seeking to enhance their service delivery.

What are the key skills and qualifications needed to thrive in the Pestpac position, and why are they important?

To thrive as a Pestpac specialist, you need a background in pest control or field service operations, combined with strong computer literacy and knowledge of customer management processes. Familiarity with the PestPac software platform and related service management tools is essential, as well as any certifications in pest control or industry-specific technology. Strong communication, problem-solving, and customer service skills help you deliver excellent support and training to clients. These abilities are crucial for ensuring clients can efficiently use the platform to manage their business and deliver quality service to their customers.

More about Pestpac jobs
What are the most commonly searched types of Pestpac jobs? The most popular types of Pestpac jobs are:
What states have the most Pestpac jobs? States with the most job openings for Pestpac jobs include:
What job categories do people searching Pestpac jobs look for? The top searched job categories for Pestpac jobs are:
Pestpac jobs near you
Infographic showing various Pestpac job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,283 per year, or $23.2 per hour.

Service Administrator

Anticimexinc

New York, NY

$32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Job Description:

Service Administrator

Location: Manhattan

Reports to: Branch Manager

Pay: $28 - $32 per hour DOE

Position Overview

The Service Administrator is responsible for supporting daily field operations by ensuring accurate scheduling, proactive customer communication, and administrative execution within PestPac. This role directly impacts route efficiency, customer satisfaction, and revenue capture.

Essential Job Functions and Duties

  • Conduct outbound calls to customers to confirm appointments based on verbal setups entered in PestPac.
  • Ensure all appointments are clearly confirmed, documented, and aligned with customer expectations.
  • Handle outbound communication related to daily operational changes (e.g., technician call-outs, schedule adjustments, access issues).
  • Professionally represent the company in all customer interactions, reinforcing trust and reliability.
  • Accurately create service tickets in PestPac based on confirmed customer provided information.
  • Ensure all tickets are properly coded, scheduled, and include detailed notes for technicians.
  • Verify service types, durations, and date in ticket creation.
  • Continually maintain ticket information to ensure information is the most up to date and accurate.
  • Prepare and send annual service agreements requiring updated customer signatures,
  • Track agreement status and follow up to ensure timely completion.
  • Maintain accurate customer records and documentation within PestPac.
  • Run and compile weekly operational reports for the Associate Branch Manager and Branch Manager.
  • Ensure reports are accurate, timely, and formatted for easy review.
  • Manage the un-serviced ticket queue by accurately routing service requests to appropriate departments and identifying tickets for voiding to maintain data integrity.
  • Running call list of verbal confirms that need at least 4x touches per month.
  • Other duties as assigned.

Experience, Education, and Skills Required

  • Associate's degree in Business Administration or related field preferred.
  • Minimum of 2 years of administrative experience, preferably in a fast-paced, service-oriented environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Excellent written and verbal communication skills.
  • Customer service experience is a plus.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Strong problem solving and solution identification.
  • Ability to collaborate with all departments and employees within the organization.

Why work for JP McHale Pest Management?

We offer:

HEALTH BENEFITS

  • Medical, dental and vision coverage
  • Company-paid life insurance
  • Company-paid short-term disability
  • Optional supplemental benefits
  • Enrollment eligibility begins first of the month following date of hire

FINANCIAL ASSURANCE

  • 401(k) plan with company match
  • Weekly pay
  • Convenient direct paycheck deposit
  • Team Member reward and recognition program


AND MORE

  • Eight (8) paid holidays
  • Paid Time Off
  • Team Member referral bonuses
  • Opportunities to participate in community events

At Anticimex, we are driven by our Purpose: To Prevent and Protect. Join us in transforming the world into a healthier, safer place through innovative and sustainable pest control solutions!

**Equal Opportunity Employer**

** We are an equal opportunity (M/F/V/D) employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law. **

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