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Performance Improvement Manager Jobs in Silver Spring, MD

Target

Continuous Improvement Manager

Upper Marlboro, MD · On-site

$73K - $132K/yr

As a Continuous Improvement Manager, you will lead and own continuous improvement for a ... performance indicators. Core responsibilities and requirements of this job include but are not ...

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Performance Improvement Manager information

See Silver Spring, MD salary details

$28

$47

$71

How much do performance improvement manager jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for performance improvement manager in Silver Spring, MD is $47.81, according to ZipRecruiter salary data. Most workers in this role earn between $36.01 and $55.91 per hour, depending on experience, location, and employer.

What is the difference between Performance Improvement Manager vs Process Improvement Specialist?

AspectPerformance Improvement ManagerProcess Improvement Specialist
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Six Sigma or Lean are commonSimilar credentials; often holds Six Sigma, Lean certifications, and relevant degrees
Work EnvironmentLeads cross-functional teams, manages projects, and implements performance strategies across departmentsFocuses on analyzing and optimizing specific processes within teams or departments
Employer & Industry UsageUsed in manufacturing, healthcare, and corporate sectors to improve overall performanceCommon in manufacturing, logistics, and service industries for process optimization

The Performance Improvement Manager oversees broad performance strategies and manages teams to enhance organizational efficiency, while the Process Improvement Specialist concentrates on refining specific processes within departments. Both roles require similar certifications and often work in related environments, but their scope and focus differ.

What is a performance improvement manager?

A Performance Improvement Manager is a professional responsible for identifying areas where an organization can enhance its efficiency, productivity, and quality of services or products. They analyze current business processes, develop strategies for improvement, and work with various teams to implement these changes. Their goal is to boost overall organizational performance by reducing costs, improving outcomes, and ensuring best practices are followed. Performance Improvement Managers often use data analysis, project management, and change management skills to drive continuous improvement. They typically work in industries such as healthcare, manufacturing, or corporate settings.

What are the key skills and qualifications needed to thrive as a performance improvement manager, and why are they important?

To thrive as a Performance Improvement Manager, you need expertise in process optimization, data analysis, and project management, often supported by a degree in business, engineering, or a related field. Proficiency with Lean Six Sigma methodologies, performance tracking software, and data visualization tools like Tableau is commonly required. Strong communication, leadership, and change management skills set exceptional candidates apart in this role. These abilities are crucial for driving organizational efficiency, implementing sustainable improvements, and fostering a culture of continuous performance enhancement.

How does a performance improvement manager typically collaborate with cross-functional teams to drive organizational change?

A Performance Improvement Manager frequently works with cross-functional teams, including operations, HR, and finance, to identify inefficiencies and implement solutions. This collaboration often involves leading workshops, facilitating process mapping sessions, and regularly communicating progress to stakeholders. Building relationships and aligning goals across departments is essential, as the role requires gaining buy-in and ensuring that improvement initiatives are sustainable and integrated into daily operations. Effective collaboration not only accelerates change but also helps overcome resistance and ensures projects deliver measurable results.
What are the most commonly searched types of Performance Improvement jobs in Silver Spring, MD? The most popular types of Performance Improvement jobs in Silver Spring, MD are:
What job categories do people searching Performance Improvement Manager jobs in Silver Spring, MD look for? The top searched job categories for Performance Improvement Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Performance Improvement Manager jobs? Cities near Silver Spring, MD with the most Performance Improvement Manager job openings:
Performance Improvement Manager jobs near you

Manager: Performance Improvement

Mercy Medical Center

Baltimore, MD • On-site

$29.45/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Summary
Join Our Team at Mercy Medical Center - Now Hiring a Manager: Performance Improvement!
Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.
As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.
The Performance Improvement Manager will be supporting Maryland Family Care operational programs, will assist in clinical practice standardization across Mercy Personal Physcian sites, monitor key performance indicators across sites, and assist the Director in Performance Improvement work. The Performance Improvement Manager will conduct themselves through the values of Mercy and empower team members to perform at the highest level of licensure ensuring best practice and a culture of high reliability and patient safety.
We are looking for a self motivator that has strong interpersonal and communication skills, Medical Assistant experience, experience in training others, and someone that is naturally inquisitive and forward thinking.
Responsibilities
-Optimize clinical best practice across all sites by developing practice standards for the ambulatory setting and training clinical team members across Mercy Personal Physician sites
-Develop and monitor key performance indicators of clinical team members
-Assess individual clinical team member performance via observations, providing consistent feedback and reassessment
-Maintain the General Vaccine and Flu Programs by processing supply requests and submitting invoices on a regular basis
-Maintain consistent communication with sites, suppliers, accounts payable, and leadership regarding the vaccine program
-Assist the Director in Performance Improvement work through the lens of lean six sigma methodologies, including but not limited to: time studies, observations, general mistake proofing, etc.
Requirements
Education Requirements:
-Must possess a high school diploma or GED.
-Must possess a degree in Bachelor of Business Administration or Science Degree in Healthcare or related field- 5 years of progressively increasing management experience can replace the education requirement. Masters in Healthcare Administration, preferred.
Minimum Qualifications:
-MA Certification
-Clinical Supervisor Experience minimum 3 years
-Able to travel to all hub sites as needed
-General Knowledge of Microsoft Office
-Strong Interpersonal Skills
Preferred Qualifications:
-Lean Six Sigma Certification
Min
USD $29.45/Hr.
Max
USD $48.59/Hr.
Salary Information
Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.
Benefits
Benefits Eligibility is based on your scheduled FTE status and Job Category
-Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
-403(b) retirement plan with generous company match and "catch up" provision
-Paid Time Off (PTO) & company paid holidays
-Tuition reimbursement
-Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
-Employer paid Short & Long Term Disability benefits for eligible employees
-Voluntary Benefits
-Discounts on auto & home insurance and Verizon plans
-Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values
EEO Statement
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

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