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Performance Improvement Director information

See Silver Spring, MD salary details

$61.5K

$123.4K

$170.6K

How much do performance improvement director jobs pay per year?

As of Aug 6, 2026, the average yearly pay for performance improvement director in Silver Spring, MD is $123,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,700.00 and $152,500.00 per year, depending on experience, location, and employer.

What does a performance improvement director do?

A Performance Improvement Director is responsible for analyzing organizational processes and implementing strategies to enhance efficiency, productivity, and overall performance. They work closely with leadership teams to identify areas for improvement, develop action plans, and track progress using data-driven methodologies. Their role often involves process optimization, employee training, and ensuring compliance with industry standards to drive continuous improvement and achieve business goals.

What skills and qualifications are needed to be a performance improvement director?

A Performance Improvement Director typically requires a background in process improvement, project management, and data analytics, often supported by a bachelor's or master's degree in business, healthcare administration, or a related field. Expertise with Lean, Six Sigma, or similar methodologies, as well as familiarity with performance measurement tools and quality management software, are highly valuable and sometimes paired with relevant certifications. Strong leadership, strategic thinking, and the ability to communicate and influence across levels and departments distinguish top performers in this position. These skills and qualities are critical to drive sustainable organizational improvements, ensure cross-functional collaboration, and achieve measurable outcomes.

What are the most commonly searched types of Performance Improvement jobs in Silver Spring, MD? The most popular types of Performance Improvement jobs in Silver Spring, MD are:
What job categories do people searching Performance Improvement Director jobs in Silver Spring, MD look for? The top searched job categories for Performance Improvement Director jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Performance Improvement Director jobs? Cities near Silver Spring, MD with the most Performance Improvement Director job openings:
Performance Improvement Director jobs near you
Infographic showing various Performance Improvement Director job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $123,353 per year, or $59.3 per hour.

Manager: Performance Improvement

Mercy Medical Center

Baltimore, MD • On-site

$48.59/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Summary

Join Our Team at Mercy Medical Center – Now Hiring a Manager: Performance Improvement!


Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.


The Performance Improvement Manager will be supporting Maryland Family Care operational programs, will assist in clinical practice standardization across Mercy Personal Physcian sites, monitor key performance indicators across sites, and assist the Director in Performance Improvement work. The Performance Improvement Manager will conduct themselves through the values of Mercy and empower team members to perform at the highest level of licensure ensuring best practice and a culture of high reliability and patient safety.


We are looking for a self motivator that has strong interpersonal and communication skills, Medical Assistant experience, experience in training others, and someone that is naturally inquisitive and forward thinking. 


Responsibilities

-Optimize clinical best practice across all sites by developing practice standards for the ambulatory setting and training clinical team members across Mercy Personal Physician sites
-Develop and monitor key performance indicators of clinical team members
-Assess individual clinical team member performance via observations, providing consistent feedback and reassessment  
-Maintain the General Vaccine and Flu Programs by processing supply requests and submitting invoices on a regular basis
-Maintain consistent communication with sites, suppliers, accounts payable, and leadership regarding the vaccine program 
-Assist the Director in Performance Improvement work through the lens of lean six sigma methodologies, including but not limited to: time studies, observations, general mistake proofing, etc.


Requirements

Education Requirements:

-Must possess a high school diploma or GED.

-Must possess a degree in Bachelor of Business Administration or Science Degree in Healthcare or related field- 5 years of progressively increasing management experience can replace the education requirement. Masters in Healthcare Administration, preferred.


Minimum Qualifications:

-MA Certification
-Clinical Supervisor Experience minimum 3 years
-Able to travel to all hub sites as needed
-General Knowledge of Microsoft Office
-Strong Interpersonal Skills

Preferred Qualifications:

-Lean Six Sigma Certification 


Min
USD $29.45/Hr.
Max
USD $48.59/Hr.
Salary Information
Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.
Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

-Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
-403(b) retirement plan with generous company match and “catch up” provision
-Paid Time Off (PTO) & company paid holidays
-Tuition reimbursement
-Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
-Employer paid Short & Long Term Disability benefits for eligible employees
-Voluntary Benefits
-Discounts on auto & home insurance and Verizon plans
-Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values


EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Qualifications:

Education Requirements:

-Must possess a high school diploma or GED.

-Must possess a degree in Bachelor of Business Administration or Science Degree in Healthcare or related field- 5 years of progressively increasing management experience can replace the education requirement. Masters in Healthcare Administration, preferred.


Minimum Qualifications:

-MA Certification
-Clinical Supervisor Experience minimum 3 years
-Able to travel to all hub sites as needed
-General Knowledge of Microsoft Office
-Strong Interpersonal Skills

Preferred Qualifications:

-Lean Six Sigma Certification 

Education:UNAVAILABLEEmployment Type: FULL_TIME

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