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Quality Improvement Manager Jobs in Silver Spring, MD

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Quality Improvement Manager information

See Silver Spring, MD salary details

$42.4K

$92.4K

$135.4K

How much do quality improvement manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for quality improvement manager in Silver Spring, MD is $92,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $108,500.00 per year, depending on experience, location, and employer.

What are the common challenges faced by quality improvement managers and how can they be addressed?

Quality Improvement Managers often encounter challenges such as resistance to change, balancing multiple initiatives, and aligning stakeholders with new quality standards. Addressing these issues requires strong change management skills, clear communication of the benefits of quality initiatives, and the ability to foster a culture of continuous improvement. Building strong relationships and collaborating closely with cross-functional teams is essential for successfully implementing process improvements. Recognizing and proactively managing potential barriers can help ensure smooth transitions and sustained quality enhancements within the organization.

What are the key skills and qualifications needed to thrive as a quality improvement manager?

To succeed as a Quality Improvement Manager, you need a strong background in quality assurance methodologies, data analysis, and process improvement, usually supported by a degree in healthcare, business, or a related field. Familiarity with tools such as Six Sigma, Lean methodologies, and quality management systems, as well as certifications like CPHQ (Certified Professional in Healthcare Quality), is highly advantageous. Excellent communication, leadership, and problem-solving skills enable you to drive change and collaborate effectively across departments. These skills are crucial for consistently enhancing organizational performance, ensuring compliance, and achieving measurable quality outcomes.

What does a quality improvement manager do?

A Quality Improvement Manager is responsible for overseeing and implementing strategies to enhance efficiency, effectiveness, and overall quality within an organization. They analyze performance data, identify areas for improvement, and develop initiatives to streamline processes, reduce errors, and ensure compliance with industry standards. Their role often involves collaborating with different departments, training staff on best practices, and measuring the impact of quality initiatives. By fostering a culture of continuous improvement, they help organizations achieve higher customer satisfaction and operational excellence.

What is the role of a quality improvement manager?

A quality improvement manager oversees initiatives to enhance organizational processes, products, or services by analyzing data, implementing best practices, and ensuring compliance with quality standards. They often use tools like Six Sigma or Lean methodologies and collaborate with teams to drive continuous improvement efforts.
What are the most commonly searched types of Quality Improvement jobs in Silver Spring, MD? The most popular types of Quality Improvement jobs in Silver Spring, MD are:
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What job categories do people searching Quality Improvement Manager jobs in Silver Spring, MD look for? The top searched job categories for Quality Improvement Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Quality Improvement Manager jobs? Cities near Silver Spring, MD with the most Quality Improvement Manager job openings:
Quality Improvement Manager jobs near you
Infographic showing various Quality Improvement Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $92,404 per year, or $44.4 per hour.

Quality Improvement Manager

Hillcrest Children Center

Washington, DC • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Hillcrest Children & Family Center is a non-profit organization dedicated to the provision of comprehensive, evidence-based mental health services in Washington, DC. We are committed to fostering community awareness, eliminating systemic barriers, and delivering compassionate, high-quality care to individuals navigating mental health challenges.
The Quality Improvement Manager is responsible for overseeing/coordinating the activities designed to improve quality of care and compliance throughout the organization. This role ensures that all programs consistently meet internal benchmarks and external regulatory requirements through rigorous data collection and auditing. By analyzing performance trends, the manager leads action plans and staff training to foster a culture of continuous organizational growth.
Key Responsibilities:
  • Creates and maintains QI Compliance work plan that tracks & details the actions necessary to comply with federal, state, best practices and business standards.
  • Performs research and analysis of all health care reform and movements and other regulatory changes.
  • Determines the appropriate updates for work plans and ensures that each quality leader/manager is responsible for pertinent standards/activities are meeting requirements. These activities include, but are not limited to: data collection, quality of care complaint resolution, medical record reviews, office site evaluations and analysis of various clinical and organizational service indicators (e.g. effectiveness of care measures, service delivery results, work productivity, practitioner availability and accessibility analysis).
  • Coordinates with designated quality leaders/managers within the organization to ensure that actions (creation/revisions of policies/procedures, program descriptions, marketing/member materials, etc.) necessary for compliance are being carried out.
  • Determines and directs revisions to the tasks as necessary to ensure program compliance with specified regulations and standards.
  • Provides a professional mentoring environment in which an employee is encouraged and challenged to expand their skill sets and knowledge.
  • Coordinates with designated staff and other managers, as applicable, to develop committee agendas, ensuring that all necessary documents, policies and reports are presented and approved at the various Quality Improvement Committees and sub-committees.
  • Oversee internal auditing functions of file reviews (Quality of Care Complaints, Customer Service Complaints, Appeals, Utilization Management) to determine compliance with federal, state and external regulations.
  • Examines file review results and develops actions for improvement for implementation by appropriate staff and management personnel.
  • Reviews all QI documents (Program Descriptions, Work Plans, Policies and Procedures) as well as documentation from any delegated entities to ensure that all components necessary for compliance are included.
  • Capable of providing staff orientation, staff development and training on treatment planning, documentation and compliance regulations.

Educational Requirements:
  • Bachelors degree or equivalent in a health related field; Master's degree preferred; Quality improvement experience including accreditation and auditing experience, or a minimum of 3 years of related experience and/or training; or equivalent combination of education and experience in lieu of Master's degree.
  • Minimum 3 years of experience in a behavioral health or community health setting is strongly preferred
  • Candidates with active clinical licensure in District of Columbia (LPC or LICSW) are encouraged to apply
  • Experience in principles of Quality Improvement, NCQA Standards, and Accreditation and Certification processes.
Benefits:
  • Affordable Medical, Dental, and Vision insurance.
  • 401K Retirement Plan and Life Insurance.
  • Generous Paid Time Off (PTO), Sick Leave, and Paid Company Holidays.
  • Opportunities for leadership training and professional development.
  • Employee Assistance Programs (EAP) to support your professional and personal well-being.

Salary Range: $80,000 to $90,000

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