... and manager performance evaluation, and senior leadership reporting across Argo's claims ... Drive continuous improvement through enhanced audit processes, technology-enabled insights, and ...
... and manager performance evaluation, and senior leadership reporting across Argo's claims ... Drive continuous improvement through enhanced audit processes, technology-enabled insights, and ...
The Quality Assurance function is referred to as Quality Improvement in Farm Family currently. The AVP, Claims Quality Assurance & Performance Management is responsible for leading the design ...
The Quality Assurance function is referred to as Quality Improvement in Farm Family currently. The AVP, Claims Quality Assurance & Performance Management is responsible for leading the design ...
... and manager performance evaluation, and senior leadership reporting across Argo's claims ... Drive continuous improvement through enhanced audit processes, technology-enabled insights, and ...
... and manager performance evaluation, and senior leadership reporting across Argo's claims ... Drive continuous improvement through enhanced audit processes, technology-enabled insights, and ...
Manages performance improvement activities. * Ensures optimal, continual compliance with accreditation and regulatory agency requirements by routinely analyzing accreditation standards, regulatory ...
Manages performance improvement activities. * Ensures optimal, continual compliance with accreditation and regulatory agency requirements by routinely analyzing accreditation standards, regulatory ...
The Quality Assurance function is referred to as Quality Improvement in Farm Family currently. The AVP, Claims Quality Assurance & Performance Management is responsible for leading the design ...
The Quality Assurance function is referred to as Quality Improvement in Farm Family currently. The AVP, Claims Quality Assurance & Performance Management is responsible for leading the design ...
Experience in performance improvement and project management preferred. OTHER CREDENTIALS / CERTIFICATIONS: Valid driver's license required. Verification and maintenance of responsible driving record ...
Experience in performance improvement and project management preferred. OTHER CREDENTIALS / CERTIFICATIONS: Valid driver's license required. Verification and maintenance of responsible driving record ...
Experience in performance improvement and project management preferred. OTHER CREDENTIALS / CERTIFICATIONS: Valid driver's license required. Verification and maintenance of responsible driving record ...
Experience in performance improvement and project management preferred. OTHER CREDENTIALS / CERTIFICATIONS: Valid driver's license required. Verification and maintenance of responsible driving record ...
Experience in performance improvement and project management preferred. OTHER CREDENTIALS / CERTIFICATIONS: Valid driver's license required. Verification and maintenance of responsible driving record ...
Experience in performance improvement and project management preferred. OTHER CREDENTIALS / CERTIFICATIONS: Valid driver's license required. Verification and maintenance of responsible driving record ...
Facilitates ongoing compliance with government, clinical, and operational performance measures ... Ability to effectively organize and prioritize work projects and manage time. 12. Ability to assess ...
Facilitates ongoing compliance with government, clinical, and operational performance measures ... Ability to effectively organize and prioritize work projects and manage time. 12. Ability to assess ...
Facilitates ongoing compliance with government, clinical, and operational performance measures ... Ability to effectively organize and prioritize work projects and manage time. 12. Ability to assess ...
Facilitates ongoing compliance with government, clinical, and operational performance measures ... Ability to effectively organize and prioritize work projects and manage time. 12. Ability to assess ...
Manage staff compliance with regulatory expectations * Audit patient records for ongoing monitoring ... Collaborate with clinical team to identify performance improvement/QAPI issues and staff ...
Quick apply
Manage staff compliance with regulatory expectations * Audit patient records for ongoing monitoring ... Collaborate with clinical team to identify performance improvement/QAPI issues and staff ...
Manage staff compliance with regulatory expectations * Audit patient records for ongoing monitoring ... Collaborate with clinical team to identify performance improvement/QAPI issues and staff ...
Manage staff compliance with regulatory expectations * Audit patient records for ongoing monitoring ... Collaborate with clinical team to identify performance improvement/QAPI issues and staff ...
Manage staff compliance with regulatory expectations * Audit patient records for ongoing monitoring ... Collaborate with clinical team to identify performance improvement/QAPI issues and staff ...
Manage staff compliance with regulatory expectations * Audit patient records for ongoing monitoring ... Collaborate with clinical team to identify performance improvement/QAPI issues and staff ...
Manage staff compliance with regulatory expectations * Audit patient records for ongoing monitoring ... Collaborate with clinical team to identify performance improvement/QAPI issues and staff ...
Manage staff compliance with regulatory expectations * Audit patient records for ongoing monitoring ... Collaborate with clinical team to identify performance improvement/QAPI issues and staff ...
Facilitates ongoing compliance with government, clinical, and operational performance measures ... Ability to effectively organize and prioritize work projects and manage time. 12. Ability to assess ...
Facilitates ongoing compliance with government, clinical, and operational performance measures ... Ability to effectively organize and prioritize work projects and manage time. 12. Ability to assess ...
Management skillsthe individual includes staff in planning, decision-making, facilitating and process improvement; makes self-available to staff; provides regular performance feedback; and develops ...
Management skillsthe individual includes staff in planning, decision-making, facilitating and process improvement; makes self-available to staff; provides regular performance feedback; and develops ...
Knowledge of performance improvement, budgetary and financial methods and practices. * Knowledge of ... Knowledge of management and leadership principles and practices. * Skill in conflict diffusion and ...
Knowledge of performance improvement, budgetary and financial methods and practices. * Knowledge of ... Knowledge of management and leadership principles and practices. * Skill in conflict diffusion and ...
Knowledge of performance improvement, budgetary and financial methods and practices. * Knowledge of ... Knowledge of management and leadership principles and practices. * Skill in conflict diffusion and ...
Knowledge of performance improvement, budgetary and financial methods and practices. * Knowledge of ... Knowledge of management and leadership principles and practices. * Skill in conflict diffusion and ...
Knowledge of performance improvement, budgetary and financial methods and practices. * Knowledge of ... Knowledge of management and leadership principles and practices. * Skill in conflict diffusion and ...
Knowledge of performance improvement, budgetary and financial methods and practices. * Knowledge of ... Knowledge of management and leadership principles and practices. * Skill in conflict diffusion and ...
... and performance improvement plans to achieve Nebraska Machinery Company objectives and goals About NMC CAT At NMC Cat, we will provide you with a different set of tools to help you advance your ...
... and performance improvement plans to achieve Nebraska Machinery Company objectives and goals About NMC CAT At NMC Cat, we will provide you with a different set of tools to help you advance your ...
Performance Improvement Manager information
See Nebraska salary details
$26.13 - $29.75
4% of jobs
$33.16 is the 25th percentile. Wages below this are outliers.
$29.75 - $33.38
22% of jobs
$33.38 - $37
5% of jobs
$37 - $40.63
9% of jobs
The median wage is $42.68 / hr.
$40.63 - $44.26
16% of jobs
$44.26 - $47.88
14% of jobs
$49.81 is the 75th percentile. Wages above this are outliers.
$47.88 - $51.51
8% of jobs
$51.51 - $55.13
12% of jobs
$55.13 - $58.76
6% of jobs
$58.76 - $62.38
2% of jobs
$62.38 - $66.01
1% of jobs
$26
$44
$66
How much do performance improvement manager jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for performance improvement manager in Nebraska is $44.09, according to ZipRecruiter salary data. Most workers in this role earn between $33.22 and $51.59 per hour, depending on experience, location, and employer.
What is a performance improvement manager?
A Performance Improvement Manager is a professional responsible for identifying areas where an organization can enhance its efficiency, productivity, and quality of services or products. They analyze current business processes, develop strategies for improvement, and work with various teams to implement these changes. Their goal is to boost overall organizational performance by reducing costs, improving outcomes, and ensuring best practices are followed. Performance Improvement Managers often use data analysis, project management, and change management skills to drive continuous improvement. They typically work in industries such as healthcare, manufacturing, or corporate settings.
How does a performance improvement manager typically collaborate with cross-functional teams to drive organizational change?
A Performance Improvement Manager frequently works with cross-functional teams, including operations, HR, and finance, to identify inefficiencies and implement solutions. This collaboration often involves leading workshops, facilitating process mapping sessions, and regularly communicating progress to stakeholders. Building relationships and aligning goals across departments is essential, as the role requires gaining buy-in and ensuring that improvement initiatives are sustainable and integrated into daily operations. Effective collaboration not only accelerates change but also helps overcome resistance and ensures projects deliver measurable results.
What are the key skills and qualifications needed to thrive as a performance improvement manager, and why are they important?
To thrive as a Performance Improvement Manager, you need expertise in process optimization, data analysis, and project management, often supported by a degree in business, engineering, or a related field. Proficiency with Lean Six Sigma methodologies, performance tracking software, and data visualization tools like Tableau is commonly required. Strong communication, leadership, and change management skills set exceptional candidates apart in this role. These abilities are crucial for driving organizational efficiency, implementing sustainable improvements, and fostering a culture of continuous performance enhancement.
What is the difference between Performance Improvement Manager vs Process Improvement Specialist?
| Aspect | Performance Improvement Manager | Process Improvement Specialist |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, management, or related field; certifications like Six Sigma or Lean are common | Similar credentials; often holds Six Sigma, Lean certifications, and relevant degrees |
| Work Environment | Leads cross-functional teams, manages projects, and implements performance strategies across departments | Focuses on analyzing and optimizing specific processes within teams or departments |
| Employer & Industry Usage | Used in manufacturing, healthcare, and corporate sectors to improve overall performance | Common in manufacturing, logistics, and service industries for process optimization |
The Performance Improvement Manager oversees broad performance strategies and manages teams to enhance organizational efficiency, while the Process Improvement Specialist concentrates on refining specific processes within departments. Both roles require similar certifications and often work in related environments, but their scope and focus differ.
What does a performance improvement manager do?
A performance improvement manager analyzes organizational processes and employee performance to identify areas for enhancement. They develop strategies, implement training, and monitor progress to increase efficiency and productivity, often using data analysis and performance metrics. Strong communication and problem-solving skills are essential in this role.
What are the most commonly searched types of Performance Improvement jobs in Nebraska?
The most popular types of Performance Improvement jobs in Nebraska are:
What job categories do people searching Performance Improvement Manager jobs in Nebraska look for?
The top searched job categories for Performance Improvement Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Performance Improvement Manager jobs?
Cities in Nebraska with the most Performance Improvement Manager job openings:
AVP, Claims Quality Assurance & Performance Management
Omaha, NE • On-site
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 18 days ago
American National Insurance rating
7.4
Based on 16 frontline employees who took The Breakroom Quiz
231st of 311 rated insurance
Job description
Company
Argo Group
Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.
Job Description
Business Title(s): AVP, Claims Quality Assurance & Performance Management
Employment Type: Full-Time
FLSA Status: Exempt
Location: In-Office
Summary:
The AVP, Claims Quality Assurance & Performance Management is responsible for leading the reestablishment, design, implementation, and ongoing evolution of Argo's claims QA program. The role reports to the Clearbrook QA Lead, with a dotted-line to the Chief Claims Officer, Argo at the enterprise level. The AVP will work closely with Argo and Clearbrook senior leadership to align Argo's QA program with other Clearbrook entities while positioning Argo as the leading example of data-driven claims QA. The role's core function is claims quality assurance, including file audit methodology, claim handling evaluation, scoring, governance, feedback, and corrective action. In addition, the role will expand QA output into a broader claims performance management capability by linking QA findings to Guidewire data, KPI trends, process assessment analytics, adjuster and manager performance evaluation, and senior leadership reporting across Argo's claims organization. We are looking to fill this role in our Omaha, NE office. Alternatively, we can also fill the role in one of our offices in Albany, Chicago, Los Angeles, New York City, or Richmond (VA).
This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours.
Essential Responsibilities:
Qualifications / Experience Required:
The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
About Working in Claims at Argo Group
Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful.
Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is.
We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses.
Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas.
We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply.
PLEASE NOTE:
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.
Benefits and Compensation
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
Core Values
At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we apsire to be - guiding how we work, how we lead and how we succeed.
Argo Group
Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.
Job Description
Business Title(s): AVP, Claims Quality Assurance & Performance Management
Employment Type: Full-Time
FLSA Status: Exempt
Location: In-Office
Summary:
The AVP, Claims Quality Assurance & Performance Management is responsible for leading the reestablishment, design, implementation, and ongoing evolution of Argo's claims QA program. The role reports to the Clearbrook QA Lead, with a dotted-line to the Chief Claims Officer, Argo at the enterprise level. The AVP will work closely with Argo and Clearbrook senior leadership to align Argo's QA program with other Clearbrook entities while positioning Argo as the leading example of data-driven claims QA. The role's core function is claims quality assurance, including file audit methodology, claim handling evaluation, scoring, governance, feedback, and corrective action. In addition, the role will expand QA output into a broader claims performance management capability by linking QA findings to Guidewire data, KPI trends, process assessment analytics, adjuster and manager performance evaluation, and senior leadership reporting across Argo's claims organization. We are looking to fill this role in our Omaha, NE office. Alternatively, we can also fill the role in one of our offices in Albany, Chicago, Los Angeles, New York City, or Richmond (VA).
This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours.
Essential Responsibilities:
- QA Strategy, Governance & Compliance
- Partner with the Argo Chief Claims Officer and Clearbrook enterprise QA leadership to reestablish Argo's QA program in alignment with enterprise standards.
- Design and implement QA audit methodology, scoring models, and sampling strategies.
- Evaluate claim handling quality, including coverage, reserving, documentation, and claim strategy.
- Develop structured feedback loops to claims handlers and leadership.
- Ensure QA supports compliance, governance, and audit readiness requirements.
- Claims Performance Intelligence & Analytics
- Partner with leadership to define and align claims KPIs.
- Build reporting and analytics that use QA results as the foundation for evaluating claim quality, operational effectiveness, and KPI performance.
- Serve as a key claims performance intelligence link for senior leadership by connecting QA audit results, claims data, KPI reporting, and process assessment findings.
- Translate audit findings into training, process improvements, performance actions, and leadership decision-making support.
- Deliver executive-level reporting on claim quality, claim adjuster performance, operational trends, and overall Argo business performance indicators.
- Operational Excellence, Technology & Continuous Improvement
- Oversee Guidewire system utilization audits and data integrity assessments.
- Identify operational inefficiencies and recommend corrective actions.
- Lead integration of AI-enabled QA tools and automation solutions.
- Drive continuous improvement through enhanced audit processes, technology-enabled insights, and operational effectiveness initiatives.
Qualifications / Experience Required:
- A specialized knowledge of managing Quality Assurance programs typically achieved through:
- Bachelor's degree required; JD, advanced degree, CPCU, AIC, SCLA, Six Sigma/Lean, PMP, Prosci, Guidewire certification, or similar insurance, claims, audit, process improvement, project management, or change management credential preferred.
- 7 years of progressive P&C claims experience, with strong technical claim handling, coverage, reserving, litigation management, and claim strategy expertise. Prior leadership experience building, rebuilding, or materially enhancing a claims quality assurance, claim file audit, or claims performance management program
- Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable).
- Demonstrated ability to translate QA findings into measurable claim quality improvements, operational changes, training priorities, and performance management actions
- Strong understanding of claims KPIs, audit scoring models, sampling methodologies, performance analytics, and executive-level claims reporting
- Significant experience with Guidewire ClaimsCenter, including system utilization, data integrity, claim documentation standards, and reporting requirements
- Proven ability to use data-driven insights to evaluate claim adjuster performance and identify broader claim operational and business performance trends
- Experience developing structured feedback loops to LOB leaders, claims management, and claim handlers to ensure QA findings result in timely corrective action and sustained improvement
- Experience developing and presenting training materials based on QA audit results, claim handling trends, system utilization gaps, and identified performance opportunities
- Experience partnering with senior claims leadership, LOB leaders, business leaders, compliance, operations, IT/data teams, and training resources to implement enterprise-wide improvements
- Strong change management skills, including the ability to reestablish governance, drive adoption, influence stakeholders, and improve consistency across claim teams
- Excellent written and verbal communication skills, including the ability to prepare clear executive summaries, dashboards, findings reports, and leadership presentations,
- A strong focus on execution in getting things done right. Proven ability to consistently produce and deliver expected results to all stakeholders by:
- Finding a way to achieve success through adversity.
- Being solution (not problem) focused
- Thinking with a global mindset first.
- Successful traits (flexibility, ability to thrive in change, being resourceful on your own) necessary to work in a fast paced environment that is evolving constantly.
- Must work independently and demonstrate the ability to exercise sound judgment.
- Exhibit natural and intellectual curiosity. Consistently considers all options and is not governed by conventional thinking.
- Proficient in MS Office Suite and other business-related software.
- The ability to read and write English fluently is required.
- Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.
The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
- Richmond Pay Range: $137,496 - $189,516
- Albany and Chicago Pay Range: $151,062 - $208,386
- Los Angeles and New York City Pay Range: $165,036 - $227,562
About Working in Claims at Argo Group
Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful.
Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is.
We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses.
Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas.
We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply.
PLEASE NOTE:
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.
Benefits and Compensation
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
Core Values
At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we apsire to be - guiding how we work, how we lead and how we succeed.
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