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Pepsi Customer Service Jobs (NOW HIRING)

Pepsi MidAmerica

Outside Pepsi Service Tech

Jackson, MO · On-site

The Pepsi Tech Pro role is designed to provide enthusiastic individuals with the opportunity to ... Strong communication skills and a customer-focused attitude. Preferred Qualifications: * Previous ...

Pepsi MidAmerica

Outside Pepsi Service Tech

Benton, MO · On-site

The Pepsi Tech Pro role is designed to provide enthusiastic individuals with the opportunity to ... Strong communication skills and a customer-focused attitude. Preferred Qualifications: * Previous ...

Pepsi MidAmerica

Outside Pepsi Service Tech

Benton, MO · On-site

The Pepsi Tech Pro role is designed to provide enthusiastic individuals with the opportunity to ... Strong communication skills and a customer-focused attitude. Preferred Qualifications: * Previous ...

Pepsi MidAmerica

Outside Pepsi Service Tech

Jackson, MO · On-site

The Pepsi Tech Pro role is designed to provide enthusiastic individuals with the opportunity to ... Strong communication skills and a customer-focused attitude. Preferred Qualifications: * Previous ...

Pepsi-Cola of Central Virginia

Be Seen First

Grocery Merchandiser

Warrenton, VA · On-site

$17.32/hr

And so, we're looking for aspiring individuals who share our passion for top-notch customer service ... Display Pepsi signage to promote the current sales * Keep our area in the back room neat and ...

Pepsi MidAmerica

Vending Technician

Chester, IL · On-site

$18 - $19/hr

Vending Service Technician Location: Chester, IL Join the Pepsi MidAmerica Team! Pepsi MidAmerica ... If you enjoy working independently, solving mechanical issues, and providing outstanding customer ...

Pepsi MidAmerica

Vending Technician

Perryville, MO · On-site

$18 - $19/hr

Vending Service Technician Location: Chester, IL Join the Pepsi MidAmerica Team! Pepsi MidAmerica ... If you enjoy working independently, solving mechanical issues, and providing outstanding customer ...

Pepsi MidAmerica

Manager In Training (MIT)

Pomona, MO · On-site

$50K - $55K/yr

Meet and exceed customer service expectations. * Maintain professional relationships with co-workers and customers. * Maintain Pepsi MidAmerica standards, while creating sales opportunities in ...

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Pepsi Customer Service information

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How much do pepsi customer service jobs pay per year?

As of Jul 28, 2026, the average yearly pay for pepsi customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a Pepsi Customer Service job?

A Pepsi Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about Pepsi products and services. Responsibilities may include answering phone calls, responding to emails, and coordinating with other departments to address customer needs. Strong communication and problem-solving skills are essential to ensure customer satisfaction. This role may be in a call center, retail environment, or corporate setting, depending on the position.

How hard is it to get hired at Pepsi?

Getting hired for a Pepsi customer service position typically involves submitting an application, passing a background check, and completing an interview. Candidates should demonstrate good communication skills and customer service experience, with some roles requiring flexibility for shift work. The hiring process is competitive but accessible for those meeting the basic requirements.

What does a typical day look like for someone working in Pepsi Customer Service?

A typical day in Pepsi Customer Service involves handling customer inquiries and complaints via phone, email, or online chat, and ensuring timely resolution of issues related to products, orders, or deliveries. You’ll collaborate closely with sales teams, logistics, and warehouse staff to investigate and address customer concerns efficiently. There may also be daily reporting tasks and participation in team meetings to discuss updates or process improvements. The environment is generally fast-paced and dynamic, making adaptability and strong organizational skills essential for success.

Does PepsiCo offer customer service?

PepsiCo provides customer service through various channels such as phone, email, and online support to assist consumers, retailers, and partners. Customer service representatives handle inquiries related to product issues, orders, and feedback, often requiring good communication skills and familiarity with company products. The role of a Pepsi Customer Service representative involves addressing customer needs efficiently and professionally.

What are the key skills and qualifications needed to thrive in the Pepsi Customer Service position, and why are they important?

To thrive as a Pepsi Customer Service professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency with standard office software are typically expected. Strong interpersonal skills, patience, and a positive attitude help you stand out in engaging with customers and resolving issues. These competencies are crucial for delivering a high standard of support, maintaining customer satisfaction, and representing PepsiCo’s brand positively.

What is starting pay at Pepsi?

The starting pay for a Pepsi customer service position typically ranges from $12 to $15 per hour, depending on location and experience. Employees may also be eligible for benefits such as health insurance and paid time off after onboarding.

Does PepsiCo do remote work?

PepsiCo offers some remote work opportunities for customer service roles, but many positions require on-site presence at distribution centers or retail locations. The availability of remote work depends on the specific job and department, and candidates should review individual job postings for details.
More about Pepsi Customer Service jobs
What cities are hiring for Pepsi Customer Service jobs? Cities with the most Pepsi Customer Service job openings:
What are the most commonly searched types of Pepsi Customer Service jobs? The most popular types of Pepsi Customer Service jobs are:
What states have the most Pepsi Customer Service jobs? States with the most job openings for Pepsi Customer Service jobs include:
What job categories do people searching Pepsi Customer Service jobs look for? The top searched job categories for Pepsi Customer Service jobs are:
Pepsi Customer Service jobs near you
Infographic showing various Pepsi Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Outside Pepsi Service Tech

Outside Pepsi Service Tech

Pepsi MidAmerica

Jackson, MO • On-site

Full-time

Posted 5 days ago

Pepsi MidAmerica rating

6.1

Company rating: 6.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

325th of 433 rated food and drinks producers

Job description

About the Role:

The Pepsi Tech Pro role is designed to provide enthusiastic individuals with the opportunity to join a dynamic team supporting Pepsi operations across multiple locations including Cape Pepsi Cola, Scott City, and Jackson, MO. This position focuses on delivering technical support and maintenance to ensure seamless operation of Pepsi equipment and technology systems. Candidates will be given assistance on the job, making this an ideal role for those without prior experience but with a strong willingness to learn and grow within the company. The major end result of this role is to maintain high standards of equipment functionality and customer satisfaction by promptly addressing technical issues and performing routine maintenance. Ultimately, the role contributes to the overall efficiency and success of Pepsi’s local operations by ensuring that all technical aspects run smoothly and reliably.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Valid driver’s license with a clean driving record.
  • Ability to lift and carry equipment weighing up to 50 pounds.
  • Basic mechanical aptitude and willingness to learn technical skills.
  • Strong communication skills and a customer-focused attitude.

Preferred Qualifications:

  • Previous experience in a technical support or maintenance role, especially in a retail or beverage environment.
  • Familiarity with electrical systems and basic troubleshooting techniques.
  • Experience using handheld diagnostic tools or mobile technology for service reporting.
  • Ability to work independently and manage time effectively across multiple locations.
  • Certification or coursework related to electronics, mechanics, or technical maintenance.

Responsibilities:

  • Perform routine inspections and maintenance on Pepsi vending machines, coolers, and related equipment to ensure optimal performance.
  • Diagnose and troubleshoot technical issues with equipment, escalating complex problems to senior technicians as needed.
  • Collaborate with team members and management to coordinate service schedules and respond to urgent repair requests.
  • Maintain accurate records of service activities, parts used, and equipment status to support operational reporting.
  • Provide excellent customer service by communicating clearly with store personnel and other stakeholders regarding equipment status and service timelines.

Skills:

In this role, required skills such as mechanical aptitude and communication are essential for diagnosing equipment issues and effectively interacting with customers and team members. The ability to learn quickly and adapt to new technical procedures ensures that daily maintenance and repairs are completed efficiently. Preferred skills like familiarity with electrical systems and diagnostic tools enhance the technician’s capability to resolve complex problems independently. Time management and organizational skills are used daily to prioritize service calls and maintain accurate records. Overall, these skills combine to support a proactive approach to equipment maintenance, minimizing downtime and maximizing customer satisfaction.

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