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Pepsi Customer Service Jobs (NOW HIRING)

Pepsi-Cola of Central Virginia

Be Seen First

Grocery Merchandiser

Warrenton, VA · On-site

$17.32/hr

And so, we're looking for aspiring individuals who share our passion for top-notch customer service ... Display Pepsi signage to promote the current sales * Keep our area in the back room neat and ...

New

Pepsi-Cola of Central Virginia

Be Seen First

Grocery Merchandiser

Warrenton, VA · On-site

$17.32/hr

And so, we're looking for aspiring individuals who share our passion for top-notch customer service ... Display Pepsi signage to promote the current sales * Keep our area in the back room neat and ...

New

Pepsi MidAmerica

Manager In Training (MIT)

Salem, IL · On-site

$50K - $70K/yr

Ensure all accounts are serviced according to Pepsi MidAmerica standards and policies * Identify new business opportunities and convert competitor accounts * Develop and maintain customer contact ...

Pepsi MidAmerica

Manager In Training (MIT)

Centralia, IL · On-site

$50K - $70K/yr

Ensure all accounts are serviced according to Pepsi MidAmerica standards and policies * Identify new business opportunities and convert competitor accounts * Develop and maintain customer contact ...

Pepsi MidAmerica

MIT (Manager In Training)

Paducah, KY · On-site

$45K - $50K/yr

Meet and exceed customer service expectations. * Maintain professional relationships with co-workers and customers. * Maintain Pepsi MidAmerica standards, while creating sales opportunities in ...

Pepsi MidAmerica

MIT (Manager In Training)

Murray, KY · On-site

$45K - $50K/yr

Meet and exceed customer service expectations. * Maintain professional relationships with co-workers and customers. * Maintain Pepsi MidAmerica standards, while creating sales opportunities in ...

Pepsi MidAmerica

Manager In Training (MIT)

Pomona, MO · On-site

Meet and exceed customer service expectations. * Maintain professional relationships with co-workers and customers. * Maintain Pepsi MidAmerica standards, while creating sales opportunities in ...

Pepsi MidAmerica

MIT (Manager In Training)

Dover, TN · On-site

$45K - $50K/yr

Meet and exceed customer service expectations. * Maintain professional relationships with co-workers and customers. * Maintain Pepsi MidAmerica standards, while creating sales opportunities in ...

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All JobsPepsi Customer Service Jobs

Pepsi Customer Service information

See salary details

$24.5K

$58K

$101K

How much do pepsi customer service jobs pay per year?

As of Jul 8, 2026, the average yearly pay for pepsi customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a Pepsi Customer Service job?

A Pepsi Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about Pepsi products and services. Responsibilities may include answering phone calls, responding to emails, and coordinating with other departments to address customer needs. Strong communication and problem-solving skills are essential to ensure customer satisfaction. This role may be in a call center, retail environment, or corporate setting, depending on the position.

How hard is it to get hired at Pepsi?

Getting hired for a Pepsi customer service position typically involves submitting an application, passing a background check, and completing an interview. Candidates should demonstrate good communication skills and customer service experience, with some roles requiring flexibility for shift work. The hiring process is competitive but accessible for those meeting the basic requirements.

What does a typical day look like for someone working in Pepsi Customer Service?

A typical day in Pepsi Customer Service involves handling customer inquiries and complaints via phone, email, or online chat, and ensuring timely resolution of issues related to products, orders, or deliveries. You’ll collaborate closely with sales teams, logistics, and warehouse staff to investigate and address customer concerns efficiently. There may also be daily reporting tasks and participation in team meetings to discuss updates or process improvements. The environment is generally fast-paced and dynamic, making adaptability and strong organizational skills essential for success.

Does PepsiCo offer customer service?

PepsiCo provides customer service through various channels such as phone, email, and online support to assist consumers, retailers, and partners. Customer service representatives handle inquiries related to product issues, orders, and feedback, often requiring good communication skills and familiarity with company products. The role of a Pepsi Customer Service representative involves addressing customer needs efficiently and professionally.

What are the key skills and qualifications needed to thrive in the Pepsi Customer Service position, and why are they important?

To thrive as a Pepsi Customer Service professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency with standard office software are typically expected. Strong interpersonal skills, patience, and a positive attitude help you stand out in engaging with customers and resolving issues. These competencies are crucial for delivering a high standard of support, maintaining customer satisfaction, and representing PepsiCo’s brand positively.

What is starting pay at Pepsi?

The starting pay for a Pepsi customer service position typically ranges from $12 to $15 per hour, depending on location and experience. Employees may also be eligible for benefits such as health insurance and paid time off after onboarding.

Does PepsiCo do remote work?

PepsiCo offers some remote work opportunities for customer service roles, but many positions require on-site presence at distribution centers or retail locations. The availability of remote work depends on the specific job and department, and candidates should review individual job postings for details.
More about Pepsi Customer Service jobs
What cities are hiring for Pepsi Customer Service jobs? Cities with the most Pepsi Customer Service job openings:
What are the most commonly searched types of Pepsi Customer Service jobs? The most popular types of Pepsi Customer Service jobs are:
What states have the most Pepsi Customer Service jobs? States with the most job openings for Pepsi Customer Service jobs include:
What job categories do people searching Pepsi Customer Service jobs look for? The top searched job categories for Pepsi Customer Service jobs are:
Pepsi Customer Service jobs near you
Infographic showing various Pepsi Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Grocery Merchandiser

Pepsi-Cola of Central Virginia

Warrenton, VA • On-site

$17.32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

JOB TITLE: Grocery Merchandiser LOCATION: Warrenton, VA


REPORTS TO: Sales Manager FLSA STATUS: Non-Exempt

We are Pepsi Bottling Company of Central Virginia, a family owned and operated franchise that has been in business since 1908. As an essential business, we are stable and poised for growth!

Right now, we are expanding our Virginia Sales Team. And so, we’re looking for aspiring individuals who share our passion for top-notch customer service and can thrive in a fast-paced selling environment!


JOB SUMMARY:
A successful Merchandiser will maintain beverage inventory levels, stock shelves, build attention- grabbing displays, keep storage rooms organized, add signage to displays, shelves, coolers and interact daily with our Pepsi customers at the various store locations.


PRINCIPAL FUNCTIONAL RESPONSIBILITIES:

  • Merchandise store shelving, coolers and displays with our awesome Pepsi products
  • Rotate all products
  • Use supplied equipment to maneuver products throughout the store (e.g., carts, hand trucks, pallet jacks, etc.)
  • Display Pepsi signage to promote the current sales
  • Keep our area in the back room neat and orderly
  • Communicate with store management and Pepsi teammates
  • Establish and maintain a good relationship with store management
  • Adhere to Pepsi's daily operating procedures
  • Enjoy the full autonomy of this role by being self-motivated and able to work independently or within a team
  • Use company supplied iPad to upload orders

ESSENTIAL QUALIFICATIONS AND SKILLS:

  • 18 years of age and older
  • High School Diploma or GED
  • Must submit to a drug screen and background check
  • Maneuver 20-45 lbs. of product repeatedly throughout the work period
  • Valid driver's license, proof of insurance and a good driving record.
  • Ability to provide reliable personal vehicle, mileage reimbursement is included.

Pepsi-Cola Bottling Company of Central Virginia is an Equal Opportunity Employer.