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Pepsi Customer Service Jobs in Virginia (NOW HIRING)

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Grocery Merchandiser

Charlottesville, VA · On-site

$17 - $18.78/hr

And so, we're looking for aspiring individuals who share our passion for top-notch customer service ... Display Pepsi signage to promote the current sales * Keep our area in the back room neat and ...

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Non-Exempt We are Pepsi Bottling Company of Central Virginia, a family owned and operated franchise ... And so, we're looking for aspiring individuals who share our passion for top-notch customer service ...

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District Sales Manager

Warrenton, VA · On-site

$60K - $65K/yr

... for service and execution to customers in a fast-paced direct store delivery environment ... Company Description Beginning in 1908, Pepsi-Cola Bottling Company of Central Virginia has ...

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Proven ability to provide exceptional customer service with internal and external contacts ... Disability insurance Company Description Beginning in 1908, Pepsi-Cola Bottling Company of Central ...

Ability to effectively communicate with OTR drivers and other Pepsi locations as well as with carriers/ dispatchers constructively. * Strong passion for meeting goals, customer service and logistics ...

Ability to effectively communicate with OTR drivers and other Pepsi locations as well as with carriers/ dispatchers constructively. * Strong passion for meeting goals, customer service and logistics ...

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

Merchandiser

Lorton, VA · On-site

$21.10/hr

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

Merchandiser

Lorton, VA · On-site

$17.25 - $20.25/hr

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

Merchandiser

Lorton, VA · On-site

$17.25 - $20.25/hr

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

Merchandiser

Danville, VA · On-site

$15.75 - $18.50/hr

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

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Pepsi Customer Service information

What is a Pepsi Customer Service?

A Pepsi Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about Pepsi products and services. Responsibilities may include answering phone calls, responding to emails, and coordinating with other departments to address customer needs. Strong communication and problem-solving skills are essential to ensure customer satisfaction. This role may be in a call center, retail environment, or corporate setting, depending on the position.

What does a typical day look like for someone working in Pepsi Customer Service?

A typical day in Pepsi Customer Service involves handling customer inquiries and complaints via phone, email, or online chat, and ensuring timely resolution of issues related to products, orders, or deliveries. You’ll collaborate closely with sales teams, logistics, and warehouse staff to investigate and address customer concerns efficiently. There may also be daily reporting tasks and participation in team meetings to discuss updates or process improvements. The environment is generally fast-paced and dynamic, making adaptability and strong organizational skills essential for success.

What are the key skills and qualifications needed to thrive in the Pepsi Customer Service position, and why are they important?

To thrive as a Pepsi Customer Service professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency with standard office software are typically expected. Strong interpersonal skills, patience, and a positive attitude help you stand out in engaging with customers and resolving issues. These competencies are crucial for delivering a high standard of support, maintaining customer satisfaction, and representing PepsiCo’s brand positively.

What are the most commonly searched types of Pepsi Customer Service jobs in Virginia?

The most popular types of Pepsi Customer Service jobs in Virginia are:

What are popular job titles related to Pepsi Customer Service jobs in Virginia?

For Pepsi Customer Service jobs in Virginia, the most frequently searched job titles are:

Infographic showing various Pepsi Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Grocery Merchandiser

Pepsi-Cola of Central Virginia

Warrenton, VA • On-site

$17.32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

JOB TITLE: Grocery Merchandiser LOCATION: Warrenton, VA

REPORTS TO: Sales Manager FLSA STATUS: Non-Exempt

We are Pepsi Bottling Company of Central Virginia, a family owned and operated franchise that has been in business since 1908. As an essential business, we are stable and poised for growth!

Right now, we are expanding our Virginia Sales Team. And so, we’re looking for aspiring individuals who share our passion for top-notch customer service and can thrive in a fast-paced selling environment!

JOB SUMMARY:
A successful Merchandiser will maintain beverage inventory levels, stock shelves, build attention- grabbing displays, keep storage rooms organized, add signage to displays, shelves, coolers and interact daily with our Pepsi customers at the various store locations.

PRINCIPAL FUNCTIONAL RESPONSIBILITIES:

  • Merchandise store shelving, coolers and displays with our awesome Pepsi products
  • Rotate all products
  • Use supplied equipment to maneuver products throughout the store (e.g., carts, hand trucks, pallet jacks, etc.)
  • Display Pepsi signage to promote the current sales
  • Keep our area in the back room neat and orderly
  • Communicate with store management and Pepsi teammates
  • Establish and maintain a good relationship with store management
  • Adhere to Pepsi's daily operating procedures
  • Enjoy the full autonomy of this role by being self-motivated and able to work independently or within a team
  • Use company supplied iPad to upload orders

ESSENTIAL QUALIFICATIONS AND SKILLS:

  • 18 years of age and older
  • High School Diploma or GED
  • Must submit to a drug screen and background check
  • Maneuver 20-45 lbs. of product repeatedly throughout the work period
  • Valid driver's license, proof of insurance and a good driving record.
  • Ability to provide reliable personal vehicle, mileage reimbursement is included.

Pepsi-Cola Bottling Company of Central Virginia is an Equal Opportunity Employer.

Company Description

Beginning in 1908, Pepsi-Cola Bottling Company of Central Virginia has continued to serve the community both delicious beverages and as a locally-owned, family-operated employer.