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Pepsi Customer Service Jobs (NOW HIRING)

Pepsico

Territory Sales Representative

Tremont, PA · On-site

$72K/yr

... customer service excellence, display execution, and inventory management. * Grow and develop customers in assigned territory. * Monitor and administer a high-level of contract compliance (Pepsi ...

Pepsico

Territory Sales Representative

Harrisburg, PA · On-site

$72K/yr

... customer service excellence, display execution, and inventory management. * Grow and develop customers in assigned territory. * Monitor and administer a high-level of contract compliance (Pepsi ...

Pepsi MidAmerica

Full Line Sales

Mount Vernon, IL · On-site

$44K - $46K/yr

Stock and service vending machines with Pepsi products * Deliver excellent customer service and build strong relationships * Manage inventory and ensure product freshness * Maintain clean, organized ...

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Pepsi Customer Service information

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How much do pepsi customer service jobs pay per year?

As of Jun 9, 2026, the average yearly pay for pepsi customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a Pepsi Customer Service job?

A Pepsi Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about Pepsi products and services. Responsibilities may include answering phone calls, responding to emails, and coordinating with other departments to address customer needs. Strong communication and problem-solving skills are essential to ensure customer satisfaction. This role may be in a call center, retail environment, or corporate setting, depending on the position.

What does a typical day look like for someone working in Pepsi Customer Service?

A typical day in Pepsi Customer Service involves handling customer inquiries and complaints via phone, email, or online chat, and ensuring timely resolution of issues related to products, orders, or deliveries. You’ll collaborate closely with sales teams, logistics, and warehouse staff to investigate and address customer concerns efficiently. There may also be daily reporting tasks and participation in team meetings to discuss updates or process improvements. The environment is generally fast-paced and dynamic, making adaptability and strong organizational skills essential for success.

What are the key skills and qualifications needed to thrive in the Pepsi Customer Service position, and why are they important?

To thrive as a Pepsi Customer Service professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency with standard office software are typically expected. Strong interpersonal skills, patience, and a positive attitude help you stand out in engaging with customers and resolving issues. These competencies are crucial for delivering a high standard of support, maintaining customer satisfaction, and representing PepsiCo’s brand positively.

More about Pepsi Customer Service jobs
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What are the most commonly searched types of Pepsi Customer Service jobs? The most popular types of Pepsi Customer Service jobs are:
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Pepsi Customer Service jobs near you
Manager In Training (MIT) - PAID Training

Manager In Training (MIT) - PAID Training

Pepsi MidAmerica

Murray, KY • On-site

Full-time

Posted 20 days ago

Pepsi MidAmerica rating

6.1

Company rating: 6.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

282nd of 380 rated food and drinks producers

Job description

Company Description

Pepsi MidAmerica is a family-owned company with a rich tradition of investing in community goodwill. Our family of over 900 members spans Illinois, Missouri, Kentucky, Tennessee, and Arkansas. We are currently looking to expand our membership so that we can continue to build the relationships that have defined our company for over 85 years. As Pepsi MidAmerica continues to grow, leadership will be needed. In preparation for this growth, we are looking for strong candidates with exceptional leadership skills.

Job Description

Pepsi MidAmerica is looking for a highly motivated, aggressive, & self-driven Professional Sales Manager to join our team. This is an exciting opportunity to develop innovative strategies to achieve sales goals, as well as make meaningful connections with our customers.

Pepsi MidAmerica is seeking local, enthusiastic individuals to join our sales management team and help build customer relations in the Paris, TN area. The Professional Sales Manager position would require, but is not limited to, the following skill sets and responsibilities:

  • Develops a close relationship with Store Managers and ensures that all accounts are maintained consistent with our policies.
  • Interpersonal skills to work with a wide variety of people daily, build and maintain relationships, and network.
  • Confidence and strong self-assuredness to succeed in maintaining relationships with existing customers, as well as building relationships with prospective customers.
  • Strong communication skills to clearly convey the attributes and benefits of products and services to existing and potential customers.
  • Customer service and sales skills to listen to the concerns and needs of a customer, and the ability to address their needs.
  • Physical endurance, and the ability to be on feet, and travel as business dictates.
  • Ability to identify prospective customers, generate leads, and conversion of competitor accounts.
  • Contact new and existing customers to discuss needs.
  • Emphasize the features of products and services, and answer customer and potential customers, questions regarding products and services.
  • Negotiate product and service pricing and terms and prepare sales agreements.
  • Collaborate with colleagues from many different sectors of the Pepsi MidAmerica Team.
  • Create and maintain contact lists and follow up with customers to maintain and build relationships.
  • Meet and exceed customer service expectations.
  • Maintain professional relationships with co-workers and customers.
  • Maintain Pepsi MidAmerica standards, while creating sales opportunities in designated accounts and prospective accounts.

Qualifications:

  • 2+ years of management experience required.
  • Bachelor's Degree Preferred (4+ years of management experience may be considered in place of a degree)
  • Ability to work and multitask in a fast-paced environment.
  • Basic computer skills such as Microsoft Office, online research, and typing/editing reports.

If you are interested in exploring new opportunities and have a willingness to grow with a stable, family-owned company, then apply to Pepsi MidAmerica today!

Apply Today!

Please apply in person to:

Rick Sherron

55 Culley Dr.

Paris, TN 38242

Phone: 1-270-217-1511

Pepsi MidAmerica is an Equal Opportunity Employer

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