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Pepsi Customer Service Jobs (NOW HIRING)

Pepsi MidAmerica

Manager In Training (MIT)

Nashville, IL · On-site

$50K - $70K/yr

Ensure all accounts are serviced according to Pepsi MidAmerica standards and policies * Identify new business opportunities and convert competitor accounts * Develop and maintain customer contact ...

Pepsi MidAmerica

Manager In Training (MIT)

Ashley, IL · On-site

$50K - $70K/yr

Ensure all accounts are serviced according to Pepsi MidAmerica standards and policies * Identify new business opportunities and convert competitor accounts * Develop and maintain customer contact ...

Pepsi MidAmerica

Vending Technician

Chester, IL · On-site

$18 - $19/hr

  • Medical

  • Retirement

  • PTO

Vending Service Technician Location: Chester, IL Join the Pepsi MidAmerica Team! Pepsi MidAmerica ... If you enjoy working independently, solving mechanical issues, and providing outstanding customer ...

Pepsi MidAmerica

Manager In Training (MIT)

Patoka, IL · On-site

$50K - $70K/yr

Ensure all accounts are serviced according to Pepsi MidAmerica standards and policies * Identify new business opportunities and convert competitor accounts * Develop and maintain customer contact ...

Pepsi MidAmerica

Manager In Training (MIT)

Carlyle, IL · On-site

$50K - $70K/yr

Ensure all accounts are serviced according to Pepsi MidAmerica standards and policies * Identify new business opportunities and convert competitor accounts * Develop and maintain customer contact ...

Pepsi MidAmerica

Manager In Training (MIT)

Fairfield, IL · On-site

$50K - $70K/yr

Ensure all accounts are serviced according to Pepsi MidAmerica standards and policies * Identify new business opportunities and convert competitor accounts * Develop and maintain customer contact ...

Pepsi MidAmerica

MIT (Manager In Training)

Paris, TN · On-site

Meet and exceed customer service expectations. * Maintain professional relationships with co-workers and customers. * Maintain Pepsi MidAmerica standards, while creating sales opportunities in ...

Pepsi MidAmerica

MIT (Manager In Training)

Martin, TN · On-site

Meet and exceed customer service expectations. * Maintain professional relationships with co-workers and customers. * Maintain Pepsi MidAmerica standards, while creating sales opportunities in ...

Pepsi MidAmerica

Full Line Sales

Mount Vernon, IL · On-site

$44K - $46K/yr

  • Medical

  • Life

  • Retirement

  • PTO

What You'll Do Drive a company vehicle on your assigned route Stock & service vending machines with Pepsi products Deliver great customer service & build relationships Manage product freshness ...

Pepsi MidAmerica

MIT (Manager In Training)

Murray, KY · On-site

Meet and exceed customer service expectations. * Maintain professional relationships with co-workers and customers. * Maintain Pepsi MidAmerica standards, while creating sales opportunities in ...

Pepsi MidAmerica

Sales Merchandiser

Mount Vernon, IL · On-site

$18 - $19/hr

  • Medical

  • Life

  • Retirement

Join the Pepsi MidAmerica Team! Now Hiring: Sales Merchandiser Locations: Mt Vernon, IL and ... Provide friendly, professional customer service * Build strong relationships with store managers ...

Pepsi MidAmerica

Sales Merchandiser

Centralia, IL · On-site

$18 - $19/hr

  • Medical

  • Life

  • Retirement

Join the Pepsi MidAmerica Team! Now Hiring: Sales Merchandiser Locations: Centralia, IL and ... Provide friendly, professional customer service * Build strong relationships with store managers ...

Pepsi MidAmerica

Full Line Sales

Paris, TN · On-site

  • Medical

  • Life

  • Retirement

  • PTO

What You'll Do Drive a company vehicle on your assigned route Stock & service vending machines with Pepsi products Deliver great customer service & build relationships Manage product freshness ...

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Pepsi Customer Service information

See salary details

$24.5K

$58K

$101K

How much do pepsi customer service jobs pay per year?

As of Aug 17, 2026, the average yearly pay for pepsi customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a Pepsi Customer Service?

A Pepsi Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about Pepsi products and services. Responsibilities may include answering phone calls, responding to emails, and coordinating with other departments to address customer needs. Strong communication and problem-solving skills are essential to ensure customer satisfaction. This role may be in a call center, retail environment, or corporate setting, depending on the position.

What does a typical day look like for someone working in Pepsi Customer Service?

A typical day in Pepsi Customer Service involves handling customer inquiries and complaints via phone, email, or online chat, and ensuring timely resolution of issues related to products, orders, or deliveries. You’ll collaborate closely with sales teams, logistics, and warehouse staff to investigate and address customer concerns efficiently. There may also be daily reporting tasks and participation in team meetings to discuss updates or process improvements. The environment is generally fast-paced and dynamic, making adaptability and strong organizational skills essential for success.

What are the key skills and qualifications needed to thrive in the Pepsi Customer Service position, and why are they important?

To thrive as a Pepsi Customer Service professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency with standard office software are typically expected. Strong interpersonal skills, patience, and a positive attitude help you stand out in engaging with customers and resolving issues. These competencies are crucial for delivering a high standard of support, maintaining customer satisfaction, and representing PepsiCo’s brand positively.

More about Pepsi Customer Service jobs

What cities are hiring for Pepsi Customer Service jobs?

Cities with the most Pepsi Customer Service job openings:

What are the most commonly searched types of Pepsi Customer Service jobs?

The most popular types of Pepsi Customer Service jobs are:

What states have the most Pepsi Customer Service jobs?

States with the most job openings for Pepsi Customer Service jobs include:

What job categories do people searching Pepsi Customer Service jobs look for?

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Pepsi Customer Service jobs near you
Infographic showing various Pepsi Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Manager In Training (MIT)

Pepsi MidAmerica

Nashville, IL • On-site

$50K - $70K/yr

Full-time

Posted 17 days ago

Pepsi MidAmerica rating

6.1

Company rating: 6.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

326th of 438 rated food and drinks producers

Job description

Pepsi MidAmerica – Mount Vernon IL and Surrounding Areas

About Pepsi MidAmerica

Pepsi MidAmerica is a family-owned company with more than 85 years of success built on strong community relationships, employee development, and exceptional customer service. Our team of over 900 employees proudly serves communities across Illinois, Missouri, Kentucky, Tennessee, and Arkansas.

As we continue to grow, we are seeking motivated leaders who are ready to grow with us and help strengthen the customer relationships that define our company culture.

Position Overview

Pepsi MidAmerica is seeking a highly motivated, results-driven, and self-disciplined Professional Sales Manager to join our sales leadership team. This role offers an exciting opportunity to lead personnel, develop sales strategies, strengthen customer partnerships, and drive business growth throughout the Mount Vernon and surrounding area markets.

The ideal candidate is a strong communicator and leader with a passion for sales, team development, and customer service excellence.

Key ResponsibilitiesLeadership & Team Development
  • Recruit, train, mentor, and develop team members
  • Create and manage employee schedules
  • Evaluate employee attendance, performance, and professional growth
  • Monitor employee training progress and coordinate ongoing development opportunities
  • Foster a positive, performance-driven team environment
Sales & Customer Relations
  • Build and maintain strong relationships with Store Managers and customers
  • Ensure all accounts are serviced according to Pepsi MidAmerica standards and policies
  • Identify new business opportunities and convert competitor accounts
  • Develop and maintain customer contact lists and follow-up communications
  • Meet and exceed customer service and sales expectations
  • Negotiate pricing, terms, and sales agreements with customers
  • Clearly communicate product features, benefits, and service offerings
Operational Responsibilities
  • Manage multiple projects and priorities in a fast-paced environment
  • Analyze challenges and provide effective problem-solving solutions
  • Collaborate with departments across the Pepsi MidAmerica organization
  • Represent Pepsi MidAmerica professionally and positively at all times
Qualifications
  • Minimum of 2 years of management experience required
  • Bachelor’s degree preferred
    (4+ years of management experience may be considered in lieu of a degree)
  • Strong leadership, communication, and organizational skills
  • Ability to multitask and thrive in a fast-paced environment
  • Basic computer proficiency including Microsoft Office, online research, and report preparation
  • Ability to travel and remain active throughout the workday as business demands
Why Join Pepsi MidAmerica?
  • Stable, family-owned company with long-term growth opportunities
  • Strong commitment to employee development and advancement
  • Supportive team-oriented culture
  • Opportunity to make a direct impact on business growth and customer relationships

If you are ready to take the next step in your leadership and sales career, we encourage you to apply today.

Apply Today

Online applications and assessments are available at:
CareerMapping – Pepsi MidAmerica Careers

Apply In Person

205 N Davidson Ave Mount Vernon IL 62864

Phone: 618-242-6281

Pepsi MidAmerica is an Equal Opportunity Employer.


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