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Pepsi Customer Service Jobs (NOW HIRING)

Pepsi MidAmerica

Full Line Sales

Effingham, IL · On-site

$44K - $46K/yr

What You'll Do Drive a company vehicle on your assigned route Stock & service vending machines with Pepsi products Deliver great customer service & build relationships Manage product freshness ...

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How much do pepsi customer service jobs pay per year?

As of Jul 13, 2026, the average yearly pay for pepsi customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a Pepsi Customer Service job?

A Pepsi Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about Pepsi products and services. Responsibilities may include answering phone calls, responding to emails, and coordinating with other departments to address customer needs. Strong communication and problem-solving skills are essential to ensure customer satisfaction. This role may be in a call center, retail environment, or corporate setting, depending on the position.

How hard is it to get hired at Pepsi?

Getting hired for a Pepsi customer service position typically involves submitting an application, passing a background check, and completing an interview. Candidates should demonstrate good communication skills and customer service experience, with some roles requiring flexibility for shift work. The hiring process is competitive but accessible for those meeting the basic requirements.

What does a typical day look like for someone working in Pepsi Customer Service?

A typical day in Pepsi Customer Service involves handling customer inquiries and complaints via phone, email, or online chat, and ensuring timely resolution of issues related to products, orders, or deliveries. You’ll collaborate closely with sales teams, logistics, and warehouse staff to investigate and address customer concerns efficiently. There may also be daily reporting tasks and participation in team meetings to discuss updates or process improvements. The environment is generally fast-paced and dynamic, making adaptability and strong organizational skills essential for success.

Does PepsiCo offer customer service?

PepsiCo provides customer service through various channels such as phone, email, and online support to assist consumers, retailers, and partners. Customer service representatives handle inquiries related to product issues, orders, and feedback, often requiring good communication skills and familiarity with company products. The role of a Pepsi Customer Service representative involves addressing customer needs efficiently and professionally.

What are the key skills and qualifications needed to thrive in the Pepsi Customer Service position, and why are they important?

To thrive as a Pepsi Customer Service professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency with standard office software are typically expected. Strong interpersonal skills, patience, and a positive attitude help you stand out in engaging with customers and resolving issues. These competencies are crucial for delivering a high standard of support, maintaining customer satisfaction, and representing PepsiCo’s brand positively.

What is starting pay at Pepsi?

The starting pay for a Pepsi customer service position typically ranges from $12 to $15 per hour, depending on location and experience. Employees may also be eligible for benefits such as health insurance and paid time off after onboarding.

Does PepsiCo do remote work?

PepsiCo offers some remote work opportunities for customer service roles, but many positions require on-site presence at distribution centers or retail locations. The availability of remote work depends on the specific job and department, and candidates should review individual job postings for details.
More about Pepsi Customer Service jobs
What cities are hiring for Pepsi Customer Service jobs? Cities with the most Pepsi Customer Service job openings:
What are the most commonly searched types of Pepsi Customer Service jobs? The most popular types of Pepsi Customer Service jobs are:
What states have the most Pepsi Customer Service jobs? States with the most job openings for Pepsi Customer Service jobs include:
What job categories do people searching Pepsi Customer Service jobs look for? The top searched job categories for Pepsi Customer Service jobs are:
Pepsi Customer Service jobs near you
Infographic showing various Pepsi Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Manager In Training (MIT) - PAID Training

Manager In Training (MIT) - PAID Training

Pepsi MidAmerica

Waverly, TN • On-site

Full-time

Re-posted 24 days ago

Pepsi MidAmerica rating

6.1

Company rating: 6.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

298th of 395 rated food and drinks producers

Job description

Company Description

Pepsi MidAmerica is a family-owned company with a rich tradition of investing in community goodwill. Our family of over 900 members spans Illinois, Missouri, Kentucky, Tennessee, and Arkansas. We are currently looking to expand our membership so that we can continue to build the relationships that have defined our company for over 85 years. As Pepsi MidAmerica continues to grow, leadership will be needed. In preparation for this growth, we are looking for strong candidates with exceptional leadership skills.

Job Description

Pepsi MidAmerica is looking for a highly motivated, aggressive, & self-driven Professional Sales Manager to join our team. This is an exciting opportunity to develop innovative strategies to achieve sales goals, as well as make meaningful connections with our customers.

Pepsi MidAmerica is seeking local, enthusiastic individuals to join our sales management team and help build customer relations in the Paris, TN area. The Professional Sales Manager position would require, but is not limited to, the following skill sets and responsibilities:

  • Develops a close relationship with Store Managers and ensures that all accounts are maintained consistent with our policies.
  • Interpersonal skills to work with a wide variety of people daily, build and maintain relationships, and network.
  • Confidence and strong self-assuredness to succeed in maintaining relationships with existing customers, as well as building relationships with prospective customers.
  • Strong communication skills to clearly convey the attributes and benefits of products and services to existing and potential customers.
  • Customer service and sales skills to listen to the concerns and needs of a customer, and the ability to address their needs.
  • Physical endurance, and the ability to be on feet, and travel as business dictates.
  • Ability to identify prospective customers, generate leads, and conversion of competitor accounts.
  • Contact new and existing customers to discuss needs.
  • Emphasize the features of products and services, and answer customer and potential customers, questions regarding products and services.
  • Negotiate product and service pricing and terms and prepare sales agreements.
  • Collaborate with colleagues from many different sectors of the Pepsi MidAmerica Team.
  • Create and maintain contact lists and follow up with customers to maintain and build relationships.
  • Meet and exceed customer service expectations.
  • Maintain professional relationships with co-workers and customers.
  • Maintain Pepsi MidAmerica standards, while creating sales opportunities in designated accounts and prospective accounts.

Qualifications:

  • 2+ years of management experience required.
  • Bachelor's Degree Preferred (4+ years of management experience may be considered in place of a degree)
  • Ability to work and multitask in a fast-paced environment.
  • Basic computer skills such as Microsoft Office, online research, and typing/editing reports.

If you are interested in exploring new opportunities and have a willingness to grow with a stable, family-owned company, then apply to Pepsi MidAmerica today!

Apply Today!

Please apply in person to:

Rick Sherron

55 Culley Dr.

Paris, TN 38242

Phone: 1-270-217-1511

Pepsi MidAmerica is an Equal Opportunity Employer

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