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Pepsi Customer Service Jobs in Michigan (NOW HIRING)

... Pepsi management Build customer relationships at the store level Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) Service accounts during designated times ...

Merchandiser

Jackson, MI · On-site

$15.25 - $18/hr

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

Merchandiser

Pontiac, MI · On-site

$16.75 - $19.75/hr

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

Merchandiser

Holland, MI · On-site

$24/hr

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

Merchandiser

Pontiac, MI · On-site

$16.75 - $19.75/hr

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

Merchandiser

Lansing, MI · On-site

$23/hr

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

Merchandiser

Lansing, MI

$15.50 - $18.25/hr

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

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Showing results 1-20

Pepsi Customer Service information

See Michigan salary details

$21.4K

$50.6K

$88K

How much do pepsi customer service jobs pay per year?

As of Aug 18, 2026, the average yearly pay for pepsi customer service in Michigan is $50,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $61,000.00 per year, depending on experience, location, and employer.

What is a Pepsi Customer Service?

A Pepsi Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about Pepsi products and services. Responsibilities may include answering phone calls, responding to emails, and coordinating with other departments to address customer needs. Strong communication and problem-solving skills are essential to ensure customer satisfaction. This role may be in a call center, retail environment, or corporate setting, depending on the position.

What does a typical day look like for someone working in Pepsi Customer Service?

A typical day in Pepsi Customer Service involves handling customer inquiries and complaints via phone, email, or online chat, and ensuring timely resolution of issues related to products, orders, or deliveries. You’ll collaborate closely with sales teams, logistics, and warehouse staff to investigate and address customer concerns efficiently. There may also be daily reporting tasks and participation in team meetings to discuss updates or process improvements. The environment is generally fast-paced and dynamic, making adaptability and strong organizational skills essential for success.

What are the key skills and qualifications needed to thrive in the Pepsi Customer Service position, and why are they important?

To thrive as a Pepsi Customer Service professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency with standard office software are typically expected. Strong interpersonal skills, patience, and a positive attitude help you stand out in engaging with customers and resolving issues. These competencies are crucial for delivering a high standard of support, maintaining customer satisfaction, and representing PepsiCo’s brand positively.

What are the most commonly searched types of Pepsi Customer Service jobs in Michigan?

The most popular types of Pepsi Customer Service jobs in Michigan are:

What are popular job titles related to Pepsi Customer Service jobs in Michigan?

For Pepsi Customer Service jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Pepsi Customer Service jobs?

Cities in Michigan with the most Pepsi Customer Service job openings:

Infographic showing various Pepsi Customer Service job openings in Michigan as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,551 per year, or $24.3 per hour.

Delivery Representative - Iron Mountain, MI

WP Beverages Pepsi-Cola

Hermansville, MI • On-site

$27.95/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Location:

Iron Mountain, MI

Shift/Work Schedule:

Monday - Friday, 5:00 a.m. - end of shift

Pay range:

$27.95/hr

Join the Team That Fuels Your Favorite Beverages

At WP Beverages, we're proud to be a leading distributor of iconic brands like Pepsi, Mountain Dew, Gatorade, BUBBL'R, Lipton, Klarbrunn, Starbucks, Rockstar, Aquafina, and many more. If you've grabbed a drink at your local store or restaurant, chances are--we delivered it.

Why You'll Love Working Here

We believe in taking care of our people. Here's what you can expect:

  • Generous Paid Time Off
  • Comprehensive Medical, Dental & Vision Coverage
  • Flexible Spending Accounts
  • Critical Illness & Accident Coverage
  • Life Insurance
  • Short & Long-Term Disability
  • 401(K) with Profit Sharing
  • Parental Leave
  • Tuition Reimbursement
  • Paid Holidays

About the Role

  • Responsible for the effective and efficient delivery of packaged goods to designated large and small format customers
  • Will assist in the merchandising, rotation, and proper storage of delivered products

DISCLAIMER: The information listed above is not intended to be an all-inclusive job description. A full list of duties and responsibilities for this position is available upon request.

What We're Looking For

  • The ideal candidate will have a high school diploma with previous sales, customer service, and/or delivery experience
  • Possess a valid Class A CDL or the ability to obtain one within 30 days of employment (we will train; you MUST have your permit before starting)
  • Basic knowledge of State and Federal D.O.T. vehicle requirements, rules, and regulations
  • Must have the ability to work independently with minimal supervision
  • Good oral and written communication skills with the ability to read, write, and comprehend the English language
  • Strong organizational, time management and decision-making skills with the ability to work within a highly distracting environment
  • Must possess intermediate math and personal computing skills with the ability to operate hand-held computing devices
  • Must have the ability to operate 2-wheel handcarts as well as powered industrial equipment including a fork-truck in a safe manner and maintain annual fork-truck certification
  • Ability to perform physical tasks which will include the lifting and moving of 50 lbs. or more and pulling/pushing product loads weighing from 250 lbs. to 1,000 lbs
  • Physical mobility to make frequent trips in and out of vehicle, to and from customer accounts. The repetitive motion of one's neck, wrist, fingers, and/or arms. Prolonged sitting, twisting, kneeling, and bending

Our Commitment to You

Wis-Pak/WP Beverage is proud to be an equal opportunity employer. We comply with EEOC regulations and use E-Verify to ensure employment eligibility.

Ready to make a difference? Join us and be part of a team that's refreshing the world--one bottle at a time.