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Pepsi Customer Service Jobs (NOW HIRING)

... customer service excellence, display execution, and inventory management. * Grow and develop customers in assigned territory. * Monitor and administer a high-level of contract compliance (Pepsi ...

... customer service excellence, display execution, and inventory management. * Grow and develop customers in assigned territory. * Monitor and administer a high-level of contract compliance (Pepsi ...

Full Line Sales

Mount Vernon, IL · On-site

$44K - $46K/yr

Stock and service vending machines with Pepsi products * Deliver excellent customer service and build strong relationships * Manage inventory and ensure product freshness * Maintain clean, organized ...

Full Line Sales

Robinson, IL · On-site

$44K - $46K/yr

What You'll Do Drive a company vehicle on your assigned route Stock & service vending machines with Pepsi products Deliver great customer service & build relationships Manage product freshness ...

Full Line Sales

Salem, IL · On-site

$44K - $46K/yr

Stock and service vending machines with Pepsi products * Deliver excellent customer service and build strong relationships * Manage inventory and ensure product freshness * Maintain clean, organized ...

Full Line Sales

Effingham, IL · On-site

$44K - $46K/yr

What You'll Do Drive a company vehicle on your assigned route Stock & service vending machines with Pepsi products Deliver great customer service & build relationships Manage product freshness ...

... customer service excellence, display execution, and inventory management. * Grow and develop customers in assigned territory. * Monitor and administer a high-level of contract compliance (Pepsi ...

... customer service excellence, display execution, and inventory management. * Grow and develop customers in assigned territory. * Monitor and administer a high-level of contract compliance (Pepsi ...

... customer service excellence, display execution, and inventory management. * Grow and develop customers in assigned territory. * Monitor and administer a high-level of contract compliance (Pepsi ...

... customer service excellence, display execution, and inventory management. * Grow and develop customers in assigned territory. * Monitor and administer a high-level of contract compliance (Pepsi ...

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Pepsi Customer Service information

See salary details

$24.5K

$58K

$101K

How much do pepsi customer service jobs pay per year?

As of Jun 15, 2026, the average yearly pay for pepsi customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a Pepsi Customer Service job?

A Pepsi Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about Pepsi products and services. Responsibilities may include answering phone calls, responding to emails, and coordinating with other departments to address customer needs. Strong communication and problem-solving skills are essential to ensure customer satisfaction. This role may be in a call center, retail environment, or corporate setting, depending on the position.

What does a typical day look like for someone working in Pepsi Customer Service?

A typical day in Pepsi Customer Service involves handling customer inquiries and complaints via phone, email, or online chat, and ensuring timely resolution of issues related to products, orders, or deliveries. You’ll collaborate closely with sales teams, logistics, and warehouse staff to investigate and address customer concerns efficiently. There may also be daily reporting tasks and participation in team meetings to discuss updates or process improvements. The environment is generally fast-paced and dynamic, making adaptability and strong organizational skills essential for success.

What are the key skills and qualifications needed to thrive in the Pepsi Customer Service position, and why are they important?

To thrive as a Pepsi Customer Service professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency with standard office software are typically expected. Strong interpersonal skills, patience, and a positive attitude help you stand out in engaging with customers and resolving issues. These competencies are crucial for delivering a high standard of support, maintaining customer satisfaction, and representing PepsiCo’s brand positively.

More about Pepsi Customer Service jobs
What cities are hiring for Pepsi Customer Service jobs? Cities with the most Pepsi Customer Service job openings:
What are the most commonly searched types of Pepsi Customer Service jobs? The most popular types of Pepsi Customer Service jobs are:
What states have the most Pepsi Customer Service jobs? States with the most job openings for Pepsi Customer Service jobs include:
What job categories do people searching Pepsi Customer Service jobs look for? The top searched job categories for Pepsi Customer Service jobs are:
Sales Manager - Cape, Jackson, Benton, Scott City, and Sikeston.

Sales Manager - Cape, Jackson, Benton, Scott City, and Sikeston.

Pepsi MidAmerica

Jackson, MO • On-site

Full-time

Posted 11 days ago


Pepsi MidAmerica rating

6.1

Company rating: 6.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

285th of 383 rated food and drinks producers


Job description

Sales Manager - Must live in Cape Girardeau, Jackson, Benton, Sikeston, and Scott City MO Area

Company Description

Pepsi MidAmerica is a family-owned company with a rich tradition of investing in community good will. Our family of over 900 members spans Illinois, Missouri, Kentucky, Tennessee, and Arkansas. We are currently looking to expand our membership so that we can continue to build the relationships that have defined our company for over 85 years. As Pepsi MidAmerica continues to grow, leadership will be needed. In preparation for this growth, we are looking for strong candidates with exceptional leadership skills.

Job Description

Pepsi MidAmerica is looking for a highly motivated, aggressive, & self-driven Professional Sales Manager to join our team. This is an exciting opportunity to develop innovative strategies to achieve sales goals, as well as make meaningful connections with our customers.

Pepsi MidAmerica is seeking local, enthusiastic individuals to join our sales and management team, and help build customer relations in the Poplar Bluff, MO area. The Professional Sales Manager position would require, but is not limited to, the following skill sets and responsibilities:

  • Train and develop qualified personnel.
  • Create and maintain employee schedules.
  • Evaluate attendance, performance and development of each employee on a regular basis.
  • Monitor all training progress for employees.
  • Schedule training for employees on a regular basis with an emphasis on continued performance and development.
  • Develops a close relationship with Store Managers and ensure that all accounts are maintained consistent with our policies.
  • Interpersonal skills to work with a wide variety of people daily, build and maintain relationships, and network.
  • Confidence and strong self-assuredness to succeed in maintaining relationships with existing customers, as well as building relationships with prospective customers.
  • Strong communication skills to clearly convey the attributes and benefits of products and services to existing and potential customers.
  • Customer service and sales skills to listen to the concerns and needs of a customer, and the ability to address their needs.
  • Physical endurance, and the ability to be on feet, and travel as business dictates.
  • Ability to identify prospective customers, generate leads, and conversion of competitor accounts.
  • Contact new and existing customers to discuss needs.
  • Emphasize the features of products and services, and answer customer, and potential customer, questions regarding products and services.
  • Negotiate product and service pricing and terms and prepare sales agreements.
  • Collaborate with colleagues from many different sectors of the Pepsi MidAmerica Team.
  • Create and maintain contact lists and follow up with customers to maintain and build relationships.
  • Meet and exceed customer service expectations.
  • Maintain professional relationships with co-workers and customers.
  • Maintain Pepsi MidAmerica standards, while creating sales opportunities in designated accounts and prospective accounts.

PRIMARY RESPONSIBLITIES:

  • Manage multiple projects and tasks simultaneously
  • Analyze situations & problem solving
  • Constant involvement with all activities in department
  • Regular training, evaluation, and development of personnel
  • Create & manage relationships with customers of Pepsi MidAmerica
  • Represent Pepsi MidAmerica in a positive manner at all times

Qualifications:

  • 2+ years of management experience required
  • Bachelors Degree Preferred (4+ years of management experience may be considered in place of a degree)
  • Ability to work and multitask in a fast paced environment
  • Basic computer skills such as Microsoft Office, online research, and typing/editing reports
  • Must live in Cape Girardeau, Sikeston, Jackson, Benton, or Scott City area.

If you are interested in exploring new opportunities and have a willingness to grow with a stable, family-owned company, then apply to Pepsi MidAmerica today!

Apply Today!

Online application and assessment can be located at www.careermapping.com/pepsimidamerica

Or please apply in person to:

John Abernathy

3800 Business Park Place

Cape Girardeau, MO 63701

Hours: 8:00 am - 4:00 pm, Mon-Fri

Phone: 573-243-5858 or 573-450-3928

Pepsi MidAmerica is an Equal Opportunity Employer


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