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Pepsi Customer Service Jobs (NOW HIRING)

Pepsi MidAmerica

Full Line Sales

Robinson, IL · On-site

$44K - $46K/yr

What You'll Do Drive a company vehicle on your assigned route Stock & service vending machines with Pepsi products Deliver great customer service & build relationships Manage product freshness ...

Pepsico

Territory Sales Representative

Brunswick, GA · On-site

$77K/yr

... customer service excellence, display execution, and inventory management. * Grow and develop customers in assigned territory. * Monitor and administer a high-level of contract compliance (Pepsi ...

Pepsico

Territory Sales Representative

Texarkana, TX · On-site

... customer service excellence, display execution, and inventory management. * Grow and develop customers in assigned territory. * Monitor and administer a high-level of contract compliance (Pepsi ...

New

Pepsico

Presells Representative

Coraopolis, PA

$29.90/hr

... customer service excellence, display execution, and inventory management. * Grow and develop customers in assigned territory. * Monitor and administer a high-level of contract compliance (Pepsi ...

gjpepsi

Customer Service Merchandiser

Columbus, OH · On-site

$16.50 - $19.25/hr

Customer Service Merchandiser Saturday/Sunday Off Schedule Position Summary To serve our customers ... Communicate with retailers and Pepsi management team on issues regarding pricing, products ...

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Pepsi Customer Service information

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$101K

How much do pepsi customer service jobs pay per year?

As of Jul 13, 2026, the average yearly pay for pepsi customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a Pepsi Customer Service job?

A Pepsi Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about Pepsi products and services. Responsibilities may include answering phone calls, responding to emails, and coordinating with other departments to address customer needs. Strong communication and problem-solving skills are essential to ensure customer satisfaction. This role may be in a call center, retail environment, or corporate setting, depending on the position.

How hard is it to get hired at Pepsi?

Getting hired for a Pepsi customer service position typically involves submitting an application, passing a background check, and completing an interview. Candidates should demonstrate good communication skills and customer service experience, with some roles requiring flexibility for shift work. The hiring process is competitive but accessible for those meeting the basic requirements.

What does a typical day look like for someone working in Pepsi Customer Service?

A typical day in Pepsi Customer Service involves handling customer inquiries and complaints via phone, email, or online chat, and ensuring timely resolution of issues related to products, orders, or deliveries. You’ll collaborate closely with sales teams, logistics, and warehouse staff to investigate and address customer concerns efficiently. There may also be daily reporting tasks and participation in team meetings to discuss updates or process improvements. The environment is generally fast-paced and dynamic, making adaptability and strong organizational skills essential for success.

Does PepsiCo offer customer service?

PepsiCo provides customer service through various channels such as phone, email, and online support to assist consumers, retailers, and partners. Customer service representatives handle inquiries related to product issues, orders, and feedback, often requiring good communication skills and familiarity with company products. The role of a Pepsi Customer Service representative involves addressing customer needs efficiently and professionally.

What are the key skills and qualifications needed to thrive in the Pepsi Customer Service position, and why are they important?

To thrive as a Pepsi Customer Service professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency with standard office software are typically expected. Strong interpersonal skills, patience, and a positive attitude help you stand out in engaging with customers and resolving issues. These competencies are crucial for delivering a high standard of support, maintaining customer satisfaction, and representing PepsiCo’s brand positively.

What is starting pay at Pepsi?

The starting pay for a Pepsi customer service position typically ranges from $12 to $15 per hour, depending on location and experience. Employees may also be eligible for benefits such as health insurance and paid time off after onboarding.

Does PepsiCo do remote work?

PepsiCo offers some remote work opportunities for customer service roles, but many positions require on-site presence at distribution centers or retail locations. The availability of remote work depends on the specific job and department, and candidates should review individual job postings for details.
More about Pepsi Customer Service jobs
What cities are hiring for Pepsi Customer Service jobs? Cities with the most Pepsi Customer Service job openings:
What are the most commonly searched types of Pepsi Customer Service jobs? The most popular types of Pepsi Customer Service jobs are:
What states have the most Pepsi Customer Service jobs? States with the most job openings for Pepsi Customer Service jobs include:
What job categories do people searching Pepsi Customer Service jobs look for? The top searched job categories for Pepsi Customer Service jobs are:
Pepsi Customer Service jobs near you
Infographic showing various Pepsi Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Full Line Sales

Full Line Sales

Pepsi MidAmerica

Robinson, IL • On-site

$44K - $46K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 28 days ago

Pepsi MidAmerica rating

6.1

Company rating: 6.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

298th of 395 rated food and drinks producers

Job description

Full Line Sales Route Driver – Pepsi MidAmerica

New Starting Pay! Earn $44,200–$46,800 + Commission!
Based in Robinson, IL – Home Every Night!

What You’ll DoDrive a company vehicle on your assigned route
Stock & service vending machines with Pepsi products
Deliver great customer service & build relationships
Manage product freshness & inventory levels
Keep vending machines and equipment looking their best
What You’ll Need

Valid driver’s license & clean driving record
High school diploma or GED
Able to lift 30 lbs and push/pull up to 70 lbs
Friendly attitude & customer service experience

What You’ll Get

Guaranteed pay: $44,200–$46,800/year + commission
Home every evening — no overnight travel!
Monday–Friday, 6:00 AM start (some weekends possible)

Perks & Benefits:
401(k) + company match
Health Insurance & life insurance
Paid time off & paid training
HSA & retirement plan
Referral bonus & advancement opportunities

1401 W Mulberry St Robinson, IL

(618)-544-2278

Be part of something refreshing — Apply today!
Pepsi MidAmerica is an Equal Opportunity Employer.



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