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Pepsi Customer Service Jobs in Indiana (NOW HIRING)

Merchandiser

South Bend, IN · On-site

$16.75 - $19.50/hr

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

Merchandiser

South Bend, IN · On-site

$22.80/hr

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

Merchandiser

South Bend, IN

$16.75 - $19.50/hr

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

Merchandiser

Elberfeld, IN

$14.25 - $17/hr

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

Merchandiser

Fort Wayne, IN · On-site

$15.75 - $18.50/hr

... and Pepsi management * Build customer relationships at the store level * Comply with operating procedures (e.g., scan-in/scan-out, following designated route, etc.) * Service accounts during ...

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Showing results 1-20

Pepsi Customer Service information

See Indiana salary details

$23.3K

$55.2K

$96.1K

How much do pepsi customer service jobs pay per year?

As of Jul 28, 2026, the average yearly pay for pepsi customer service in Indiana is $55,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,600.00 per year, depending on experience, location, and employer.

What is a Pepsi Customer Service job?

A Pepsi Customer Service job involves assisting customers with inquiries, resolving complaints, and providing information about Pepsi products and services. Responsibilities may include answering phone calls, responding to emails, and coordinating with other departments to address customer needs. Strong communication and problem-solving skills are essential to ensure customer satisfaction. This role may be in a call center, retail environment, or corporate setting, depending on the position.

How hard is it to get hired at Pepsi?

Getting hired for a Pepsi customer service position typically involves submitting an application, passing a background check, and completing an interview. Candidates should demonstrate good communication skills and customer service experience, with some roles requiring flexibility for shift work. The hiring process is competitive but accessible for those meeting the basic requirements.

What does a typical day look like for someone working in Pepsi Customer Service?

A typical day in Pepsi Customer Service involves handling customer inquiries and complaints via phone, email, or online chat, and ensuring timely resolution of issues related to products, orders, or deliveries. You’ll collaborate closely with sales teams, logistics, and warehouse staff to investigate and address customer concerns efficiently. There may also be daily reporting tasks and participation in team meetings to discuss updates or process improvements. The environment is generally fast-paced and dynamic, making adaptability and strong organizational skills essential for success.

Does PepsiCo offer customer service?

PepsiCo provides customer service through various channels such as phone, email, and online support to assist consumers, retailers, and partners. Customer service representatives handle inquiries related to product issues, orders, and feedback, often requiring good communication skills and familiarity with company products. The role of a Pepsi Customer Service representative involves addressing customer needs efficiently and professionally.

What are the key skills and qualifications needed to thrive in the Pepsi Customer Service position, and why are they important?

To thrive as a Pepsi Customer Service professional, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency with standard office software are typically expected. Strong interpersonal skills, patience, and a positive attitude help you stand out in engaging with customers and resolving issues. These competencies are crucial for delivering a high standard of support, maintaining customer satisfaction, and representing PepsiCo’s brand positively.

What is starting pay at Pepsi?

The starting pay for a Pepsi customer service position typically ranges from $12 to $15 per hour, depending on location and experience. Employees may also be eligible for benefits such as health insurance and paid time off after onboarding.

Does PepsiCo do remote work?

PepsiCo offers some remote work opportunities for customer service roles, but many positions require on-site presence at distribution centers or retail locations. The availability of remote work depends on the specific job and department, and candidates should review individual job postings for details.
What are the most commonly searched types of Pepsi Customer Service jobs in Indiana? The most popular types of Pepsi Customer Service jobs in Indiana are:
What are popular job titles related to Pepsi Customer Service jobs in Indiana? For Pepsi Customer Service jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Pepsi Customer Service jobs in Indiana look for? The top searched job categories for Pepsi Customer Service jobs in Indiana are:
Infographic showing various Pepsi Customer Service job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,189 per year, or $26.5 per hour.
Part Time Merchandiser (Weekends) Monticello, IN

Part Time Merchandiser (Weekends) Monticello, IN

WP Beverages Pepsi-Cola

Logansport, IN • On-site

$20.70/hr

Other

Posted 16 days ago


Job description

Location:

Monticello, IN

Shift/Work Schedule:

6:00 a.m. - 2:00 p.m., Sat-Sun

Pay range:

$20.70/Hour

Join the Team That Fuels Your Favorite Beverages

At WP Beverages, we're proud to be a leading distributor of iconic brands like Pepsi, Mountain Dew, Gatorade, Lipton, Klarbrunn, Starbucks, Rockstar, Aquafina, and many more. If you've grabbed a drink at your local store or restaurant, chances are--we delivered it.

About the Role

  • Professionally execute Pepsi Cola's marketing strategies while ordering and maintaining proper service levels within assigned accounts
  • Focus on safely, effectively and efficiently maintaining the stock levels of the shelf, cooler, displays, back rooms and point of purchase areas
  • Aggressively pursue incremental shelf, display and cooler space
  • Responsible for working with all team members to minimize out of date product and damage within assigned accounts
  • Works as part of the "account team", proactively communicating with other team members to recognize opportunities and resolve issues
  • Focused on profitable growth through the sale and efficient distribution of our refreshing beverages, superior customer service and innovative customer focused marketing programs

DISCLAIMER: The information listed above is not intended to be an all-inclusive job description. A full list of duties and responsibilities for this position is available upon request.

What We're Looking For

  • The ideal candidate will have a high School diploma and be able to speak, read and write in English
  • Will have high attention to detail and be able to work with minimal supervision
  • Willingness to work a flexible schedule including weekends when needed
  • Must possess a valid state Driver's License and maintain personal auto insurance
  • Strong organizational, communication, and customer service skills and a professional appearance and attitude
  • Be able to lift 50 pounds repetitively from floor to waist, chest or shoulder height; pulling cart with load weighing up to 220 pounds
  • Applicants must be authorized to work in the United States on a permanent basis. The company will not sponsor employment visas now or in the future
  • Applicants must be able to read, write, speak, and comprehend English at a level necessary to perform the essential duties of the position

Our Commitment to You

Wis-Pak/WP Beverage is proud to be an equal opportunity employer. We comply with EEOC regulations and use E-Verify to ensure employment eligibility.

Ready to make a difference? Join us and be part of a team that's refreshing the world--one bottle at a time.