Pepsi Customer Service Jobs in Indiana (NOW HIRING)

Territory Sales Representative
Great Benefits. Winning Culture. Growth Opportunities.
Target Pay of ($80,517 / year)
* Professional sales role
* Medical, vision, and dental starting Day 1 - These offerings are available to full-time U.S. employees, including any eligible family members, domestic partners, and their children. Benefits can vary across location, length of employment, collective bargaining agreement and job status such as part-time or seasonal.
* Stability -- A Fortune 50 company that continues to grow
Are you hungry to be a part of the World's largest portfolio of billion-dollar food and beverage brands? Then now is the time to explore the opportunities of PepsiCo: what makes you unique makes us better. Together we perform with purpose!
A career at PepsiCo means working in a culture where everyone's invited. Here, you can dare to be yourself. By showing up, you'll have the opportunity to learn, develop, and grow. Our supportive teams can fuel your professional goals to make a global impact. Join us. Dare for Better.
What's different about Territory Sales Representative positions at PBNA?
* Professional sales role -- with opportunities to grow your route.
* Be the face of PepsiCo in your territory.
* Comprehensive benefits package -- Including medical, vision, and dental starting Day 1, plus company-provided retirement benefits, PTO, bonus eligibility, and tuition reimbursement eligibility. These offerings are available to full-time U.S. employees, including any eligible family members, domestic partners, and their children. Benefits can vary across location, length of employment, collective bargaining agreement and job status such as part-time or seasonal.
* Stability -- We are a Fortune 50 company that continues to grow.
* Exceptional brand recognition and industry-leading technology to make your job easier.
* Breadth of customer base from national to local independents.
* Size and depth of Pepsi portfolio separates us from the competition -- including Pepsi, Mountain Dew, Gatorade, Pure Leaf, Lipton, and Starbucks.
* Opportunity to gain experience developing others.
* Robust employee development program -- Build a Career with PBNA.
* Task variety -- No two days are the same as you support a wide range of customers.
* Competitive pay, bonus opportunities, and mileage reimbursement.
Here's a bit more about what your job will be. Day to day you will:
* Be the primary territory salesperson to all account types in an assigned geography including smaller accounts like convenience and gas stores, small grocery stores, drug stores, and dollar stores, as well as large accounts like supermarkets and mass merchants.
* Provide an elevated level of professional selling and drive revenue share and profit growth by owning and managing communications with Store Owners, Store Managers, and other potential buyers.
* Manage all aspects of sales in all small format and low-volume accounts, including upselling, writing new orders, and managing inventory as contracted with each customer, as well as offering support as needed.
* In large format and higher-volume accounts, drive incremental selling initiatives while influencing and leading collaboration with a team (called a pod) of Merchandisers, who will serve as primary in-store service execution providers.
* Develop and motivate a team of Merchandisers on accurate and timely order submission, customer service excellence, display execution, and inventory management.
* Grow and develop customers in assigned territory.
* Monitor and administer a high-level of contract compliance (Pepsi's Customer Development Agreement), specifically in small format accounts.
* Communicate incremental displays sold and product needs in large format accounts to Merchandisers to ensure they prepare for their installation, build, and/or management.
* Provide superior customer service and cultivate strong relationships with customers to develop the sales strategy associated with each customer.
* Execute local and national marketplace initiatives and promotions to build brands and maximize brand performance.
* Collaborate closely with Key Account Managers, Territory Sales Leads, and Merchandisers to target incremental selling opportunities and drive Key Performance Metrics (e.g., Revenue, Share, Waste, and Profit).
* Effectively sell small format annual Customer Development Agreements, holiday promotions, and various initiatives with key customers.
* Ensure that product is available, rotated, and priced appropriately.
* Be flexible and work a schedule that includes early mornings (e.g., 4 am) and may include evenings and/or weekends.
* Periodically lift up to 40 lbs. while performing work activities.
We'll teach you what you need to know, but we do have a few minimum requirements:
* 18 years or older
* Must have car to access multi-store locations within assigned shift
* Valid U.S. driver's license and proof of insurance
* Indefinite right to work in the United States
Helpful experience:
* Experience in sales/selling (e.g., selling new products, promotions, new points of distribution, making deals, pricing).
* Experience in account management (e.g., meeting targets in sales, execution and service, identifying account opportunities, growing existing accounts).
* Experience with business-to-business selling (e.g., making sales calls, building relationships with customers, handling customer complaints).
* Experience with incremental selling (e.g., selling above the standard order, suggesting additional product, upselling/suggestion selling).
* Experience selling beverages and/or consumer products (e.g., making sales calls, filling orders, handling customer problems).
* Experience with financial targets (e.g., achieving volume/sales/revenue targets, being held responsible for product breakage).
* Experience with financials (e.g., profit margins, gross profit dollars).
* Experience with fact-based selling (e.g., using retail sales data, industry data, consumer research, or other quantifiable data to support sales proposition to a retailer).
* Experience with solutions selling (e.g., understanding a customer's specific needs and challenges and offering a tailored solution to meet those needs).
* Experience upskilling or developing others (e.g., providing feedback, training others to perform tasks, encouraging others to improve performance).
* Experience in customer service (resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests).
* Experience with merchandising (e.g., standards, planograms, product displays, stocking/rotating product, back-room organization).
* Experience with managing inventory (e.g., current stock, projected sales, ordering/re-stocking).
* Experience with in-store marketing (e.g., POP placement, building creative displays).
* Experience working under limited supervision (performing job duties without constant direction and supervision).
* Experience following safety procedures (e.g., using proper lifting techniques, following safety processes).
* Experience with managing a route (e.g., prioritizing stops, setting a schedule, servicing accounts, managing delivery windows).
* Experience using Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint).
* Experience with PepsiCo sales applications including SMARTr and Savvy or similar selling applications
* Proficiency with P.E.P.S.I and Premier
READY TO JOIN OUR PEPSICO FAMILY? APPLY NOW
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.
Please view our Pay Transparency Statement