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People Operations Manager Jobs in Puerto Rico (NOW HIRING)

Crateandbarrel

... people's homes. From the day we opened our first store in Chicago in 1962 to the digital ... Lead by example and support store management in holding self and others accountable for store ...

Grupo Triple-S

Network Operations Analyst

Guaynabo, PR · On-site

... People (Gente Valiosa). We strive for excellence in everything we do, from the way we work together ... Provides timely information to management regarding status of compliance with guidelines, rules ...

CERES

PR · On-site

$33 - $38/hr

... People At Ceres Caribe, we believe you're more than just an employee; you're part of a team with a purpose and a meaningful mission. Whether in management, field operations, or behind the scenes ...

Kelly Services

PR

Customer relationship management skills, with demonstrated experience resolving operational ... the 300,000 people we employ each year. Kelly is committed to providing equal employment ...

Eaton

Operation Supply Chain Manager

Coamo, PR · On-site

Minimum five (5) years' combined experience in Materials, Operations and/or Supply Chain Management within a manufacturing environment - Minimum three (3) years of manager of people experience. 3. ...

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People Operations Manager information

What does a People Operations Manager do?

A People Operations Manager is responsible for managing and improving the employee experience within an organization. This role goes beyond traditional HR by focusing on employee engagement, company culture, performance management, and talent development. People Operations Managers work closely with leadership to align HR strategies with business goals, implement policies, and ensure compliance. They also oversee recruitment, onboarding, benefits administration, and conflict resolution, aiming to create a positive and productive work environment.

What are the key skills and qualifications needed to thrive as a People Operations Manager?

To thrive as a People Operations Manager, you need a solid background in human resources, organizational development, and employment law, often supported by a degree in HR or a related field. Familiarity with HRIS platforms, payroll systems, and certifications such as SHRM-CP or PHR is typically required. Exceptional interpersonal skills, problem-solving abilities, and a proactive approach to communication help you stand out in this role. These skills ensure effective employee management, compliance, and the creation of a positive, productive workplace culture.

How does a People Operations Manager typically collaborate with other departments to enhance employee experience?

A People Operations Manager works closely with leaders from various departments, such as Finance, IT, and Operations, to develop and implement initiatives that improve the overall employee experience. This often includes coordinating onboarding processes, ensuring workplace policies align with company culture, and supporting professional development programs. Regular cross-functional meetings and feedback loops are common, allowing People Ops to address department-specific needs and align HR strategies with broader business goals. Collaboration is key to fostering a positive, unified work environment.

What is the difference between People Operations Manager vs HR Business Partner?

AspectPeople Operations ManagerHR Business Partner
CredentialsHR certifications, relevant degreesHR certifications, strategic HR experience
Work EnvironmentFocus on HR processes, employee experience, and operationsStrategic partner working closely with leadership
Employer & Industry UsageCommon in tech, startups, and large organizationsUsed across various industries for strategic HR support
Search & Comparison IntentUnderstanding operational HR rolesStrategic HR collaboration and planning

The People Operations Manager primarily handles HR processes, employee experience, and operational tasks, while the HR Business Partner focuses on strategic HR initiatives and aligning HR strategies with business goals. Both roles require HR certifications and are integral to organizational success, but they differ in scope and focus.

What is the difference between HR manager and people operations manager?

A People Operations Manager focuses on employee experience, culture, and strategic HR initiatives, often emphasizing process improvement and technology integration. An HR Manager typically handles traditional HR functions such as compliance, recruitment, and employee relations. While both roles involve managing personnel, the People Operations Manager tends to adopt a more modern, holistic approach to workforce management.

What job categories do people searching People Operations Manager jobs in Puerto Rico look for?

The top searched job categories for People Operations Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for People Operations Manager jobs?

Cities in Puerto Rico with the most People Operations Manager job openings:

People Operations Manager jobs near you
Infographic showing various People Operations Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

General Manager

Service Corporation International

Mayaguez, PR • On-site

Full-time

Re-posted 14 days ago

Service Corporation International rating

6.6

Company rating: 6.6 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.
Manage the daily operations of a single Cemetery location and single line of business within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.
JOB RESPONSIBILITIES
Financial Management
  • Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals
  • Accountable for monitoring and achieving annual financial goals
  • Approve expenditures and invoices including overtime

Operations
  • Manage the daily activities ensuring on-time services
  • Assure the location's operating practices comply with applicable federal and state regulations and Company policies
  • Establish location goals and priorities
  • Effectively present and communicate Company and Market strategies, values, and goals to staff
  • Manage frontline supervisor's responsibilities, expectations, and accountabilities
  • Collaborate with local Management for resource sharing, ideas, and business or operational enhancements
  • Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
  • Ensure the maintenance of buildings, facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture

People Development
  • Develop a strong, trusting, and reliable team
  • Understand team members' career aspirations and provide assignments to develop skills and or close gaps
  • Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration
  • Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations
  • Collaborate with Human Resources and Market Leadership for recruiting and retention

Other
  • Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
  • Develop and or implement plans to improve customer satisfaction index and on-line community reviews

MINIMUM REQUIREMENTS
Education
  • High school diploma or equivalent
  • Technical schooling diploma or Mortuary Science preferred

Experience
  • Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities
  • Minimum (2) years of experience managing people or projects
  • Budgeting and expense control experience strongly preferred

Knowledge, Skills and Abilities
  • Ability to work evenings and weekends
  • Financial and business acumen
  • Proficient in MS Office suite
  • Excellent customer service skills
  • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers

Postal Code: 00680
Category (Portal Searching): Operations
Job Location: US-PR - Mayaguez

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