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People Operations Manager Jobs in Delaware (NOW HIRING)

Walgreens

Pharmacy Operations Manager

Dover, DE

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... People & Performance Management * Leads performance management of technicians including making ...

Walgreens

Pharmacy Operations Manager

Bridgeville, DE · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... People & Performance Management * Leads performance management of technicians including making ...

Amazon

Sr. Operations Manager, ILG1

New Castle, DE · On-site

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the ...

Bowlero

Restaurant & Operations Manager

Wilmington, DE · On-site

$55K - $65K/yr

... of Management Experience in kitchen, bar, restaurant, and food service operations * Bachelor ... Exceptional "People Developer" * Customer Service Pro * Knowledge of POS register systems WORK ...

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People Operations Manager information

See Delaware salary details

$31K

$63.5K

$118.6K

How much do people operations manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for people operations manager in Delaware is $63,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a People Operations Manager, and why are they important?

To thrive as a People Operations Manager, you need a solid background in human resources, organizational development, and employment law, often supported by a degree in HR or a related field. Familiarity with HRIS platforms, payroll systems, and certifications such as SHRM-CP or PHR is typically required. Exceptional interpersonal skills, problem-solving abilities, and a proactive approach to communication help you stand out in this role. These skills ensure effective employee management, compliance, and the creation of a positive, productive workplace culture.

What does a People Operations Manager do?

A People Operations Manager is responsible for managing and improving the employee experience within an organization. This role goes beyond traditional HR by focusing on employee engagement, company culture, performance management, and talent development. People Operations Managers work closely with leadership to align HR strategies with business goals, implement policies, and ensure compliance. They also oversee recruitment, onboarding, benefits administration, and conflict resolution, aiming to create a positive and productive work environment.

How does a People Operations Manager typically collaborate with other departments to enhance employee experience?

A People Operations Manager works closely with leaders from various departments, such as Finance, IT, and Operations, to develop and implement initiatives that improve the overall employee experience. This often includes coordinating onboarding processes, ensuring workplace policies align with company culture, and supporting professional development programs. Regular cross-functional meetings and feedback loops are common, allowing People Ops to address department-specific needs and align HR strategies with broader business goals. Collaboration is key to fostering a positive, unified work environment.

What is the difference between People Operations Manager vs HR Business Partner?

AspectPeople Operations ManagerHR Business Partner
CredentialsHR certifications, relevant degreesHR certifications, strategic HR experience
Work EnvironmentFocus on HR processes, employee experience, and operationsStrategic partner working closely with leadership
Employer & Industry UsageCommon in tech, startups, and large organizationsUsed across various industries for strategic HR support
Search & Comparison IntentUnderstanding operational HR rolesStrategic HR collaboration and planning

The People Operations Manager primarily handles HR processes, employee experience, and operational tasks, while the HR Business Partner focuses on strategic HR initiatives and aligning HR strategies with business goals. Both roles require HR certifications and are integral to organizational success, but they differ in scope and focus.

What are the most commonly searched types of People Operations jobs in Delaware? The most popular types of People Operations jobs in Delaware are:
What are popular job titles related to People Operations Manager jobs in Delaware? For People Operations Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching People Operations Manager jobs in Delaware look for? The top searched job categories for People Operations Manager jobs in Delaware are:
What cities in Delaware are hiring for People Operations Manager jobs? Cities in Delaware with the most People Operations Manager job openings:
People Operations Manager jobs near you
Pharmacy Operations Manager

Pharmacy Operations Manager

Walgreens

Dover, DE

Other

Posted 16 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,104 frontline employees who took The Breakroom Quiz

87th of 99 rated pharmacies

Job description

  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel.  Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience.  Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy.  Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law).  Completes patient and physician calls under the supervision of a pharmacist (where allowed by law).  Under the supervision of a pharmacist assists  with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations.  Coordinates and organizes pharmacy daily schedule of activities.  Recommends allocation of pharmacy hours.  Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure.  Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning.  Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.  Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. 
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events.   Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination.  Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same.  Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws.  Holds technician accountable for attendance and timeliness.  Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling.  Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements.  Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  •  Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

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