People Experience Lead Jobs (NOW HIRING)

Role Summary
NOTE: McDonald's Experience is required for this position as it entails training and developing crew and managers.
The People Experience Lead is self-motivated, actively engaged with people and demonstrates care, respect
and passion for restaurant crew, managers and guests. This candidate provides supervision, audit, innovation
and oversight across all of the organization's restaurants. The PEL will be expected to partner and execute the
work alongside the General Manager, Owner Operator and Director of Operations. The individual executes at a high level
to build a high-performing team culture. Strong communication skills, and the ability to liaise with peers and
leadership to carry out the full range of duties and responsibilities are critical. Principal accountabilities will vary
dependent on the needs of the restaurant(s).
Job Duties
People Strategy
• Contribute to the development and implementation of a restaurant or organization-specific human
resources strategy and related plan that supports the growth and evolution of the business
• Stay current on best practices and trends related to human resources
• Implement current best practices and trends into work assignments
• Consult with restaurant leadership in the area of change management to achieve our organization's
human resource strategies and goals
Workforce Planning, Staffing and Talent Management
• Utilize McHire and/or application tracking systems to manage the hiring process
• Track and analyze the people data metrics to ensure staffing needs are met
• Support the management teams with staffing needs
• Prepare for annual people brand standards reviews
• Oversee and coordinate forward-looking hiring to ensure a healthy talent pipeline
Training and Development
• Subject matter expert (SME) for organization's training and development tools
• Organizational lead for the development of crew and managers
• Track the development and class attendance of all employees
• Supply resources to strengthen restaurant training for crew and managers
Restaurant Profitability
• Support the restaurants as required through audit, analysis and coaching
• Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly
business plans to maintain and improve guest satisfaction and profitability
• Supports in completion of operations assessments
• Supports restaurant leadership in completion of action plans and performance improvements
The working environment will consist of mainly in restaurant settings. Hours of work could include evenings and weekends.
Our Exclusive Perks
Access to Telemedicine 24/7/365 for All Employees & Family
Lucrative 401K
McFamily Dinner: Our Team & Their Family enjoy 50% Off Dine-In Wed 6-8 PM
Predictable Schedules
Free Meals with Each Shift
Same Day Pay or Direct Deposit
Bonus Incentives for All Employees
Monthly Bonus Opportunities for All Managers
Paid Vacation Available for All Employees*
Paid Time Off Available for Qualifying Managers
Bi-Annual Hourly Wage Review
Advancement Opportunities
Team Building Events for Managers
Birthday, Anniversary & Employee Perks for Being You!
Additional Benefits:
McD Archways to Opportunity Program
100% Tuition Covered at Colorado Tech University
Up to $2,500 Tuition Assistance for your School of Choice
Managers up to $3,000 Tuition Assistance
Earn your High School Diploma
English Under the Arches
McD National 30% Food Discount
Additional Info:
*Paid time off applies with restrictions.
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.