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Pega Decisioning Jobs (NOW HIRING)

Virtusa

Pega LSA

Columbus, OH · On-site

$54.25 - $71.25/hr

Strong knowledge of Case Management, Decisioning, Smart Dispute, DX APIs. Pega Cloud migration experience. Experience with Constellation architecture. Experience with performance tuning and guardrail ...

Virtusa Corporation

Pega LSA

Columbus, OH · On-site

$54.25 - $71.25/hr

Strong knowledge of Case Management, Decisioning, Smart Dispute, DX APIs. Pega Cloud migration experience. Experience with Constellation architecture. Experience with performance tuning and guardrail ...

Virtusa

Pega LSA

Columbus, OH · On-site

$54.25 - $71.25/hr

Strong knowledge of Case Management, Decisioning, Smart Dispute, DX APIs. Pega Cloud migration experience. Experience with Constellation architecture. Experience with performance tuning and guardrail ...

Ruri Software Technologies LLC

Pega NBA Developer

Dallas, TX · On-site

$52 - $68/hr

We are looking for a Pega NBA (Next-Best-Action) Developer to design, build, and optimize decisioning and customer engagement solutions using Pega Customer Decision Hub (CDH). The role focuses on ...

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How much do pega decisioning jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for pega decisioning in the United States is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed for a Pega Decisioning?

To excel in Pega Decisioning, candidates need a solid background in business rules management, data analysis, and Pega platform architecture, often supported by a degree in computer science or related fields. Proficiency with Pega Decisioning tools, Pega Customer Decision Hub, and relevant certifications like Pega Certified Decisioning Consultant (PCDC) are typically required. Strong problem-solving skills, clear communication, and a collaborative attitude help professionals navigate complex requirements and cross-functional teams. These skills ensure effective development, implementation, and optimization of decisioning strategies that drive personalized customer engagement and business outcomes.

What are the typical responsibilities of a Pega Decisioning specialist?

As a Pega Decisioning specialist, your daily responsibilities often include designing and deploying decision strategies, configuring business rules within the Pega Customer Decision Hub, and collaborating with business analysts and stakeholders to understand and translate requirements. You might also monitor and optimize real-time customer interactions, analyze data to improve decision logic, and troubleshoot technical issues. The role often involves working closely with cross-functional teams, such as marketing and IT, to align project deliverables with broader business goals. This dynamic environment allows you to directly influence customer experiences and organizational performance.

What is a Pega Decisioning?

A Pega Decisioning job involves working with Pega’s Customer Decision Hub (CDH) to design, implement, and optimize real-time decision strategies. Professionals in this role use AI, data analytics, and business rules to enhance customer engagement, personalize experiences, and drive business outcomes. Responsibilities often include configuring decision strategies, managing predictive models, and integrating data sources. Strong knowledge of Pega’s Decisioning Architecture and hands-on experience with Pega’s tools are essential. This role is crucial in industries like banking, healthcare, and telecommunications, where customer interactions benefit from AI-driven personalization.

More about Pega Decisioning jobs
What are the most commonly searched types of Pega Decisioning jobs? The most popular types of Pega Decisioning jobs are:
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Pega Decisioning jobs near you
Infographic showing various Pega Decisioning job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 80% Physical, 4% Hybrid, and 16% Remote job distribution, with an average salary of $43,726 per year, or $21 per hour.

Pega AI & CDH Software Engineer Consultant (Remote)

First-Citizens Bank & Trust Company

Raleigh, NC • On-site

$130K - $170K/yr

Other

Re-posted 12 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks

Job description

Overview
This is a remote role that may be hired in several markets across the United States. Preference will be given to those located in North Carolina, Florida, Texas and Arizona.
We are seeking a highly hands-on Pega AI and Customer Decision Hub (CDH) Architect. The individual will have deep, hands-on experience implementing Pega AI capabilities and Pega CDH. The role is approximately 50% Pega AI and 50% CDH. This individual will personally design, configure, develop, integrate, troubleshoot, and implement Pega AI and Customer Decisioning solutions. The individual will be capable of independently driving technical implementation activities with minimal supervision.
Responsibilities
  • Design, configure, and implement Pega AI capabilities.
  • Implement Pega Knowledge Buddy solutions.
  • Implement Pega Voice AI capabilities.
  • Design and implement AI-powered workflows and AI orchestration.
  • Configure and integrate LLMs and external AI services with Pega.
  • Implement Pega AI components and AI-powered business solutions.
  • Configure and optimize Next-Best-Action strategies.
  • Build customer decisioning strategies and engagement policies.
  • Configure adaptive models and predictive models.
  • Implement real-time decisioning capabilities.
  • Configure customer profiles, propositions, and eligibility rules.
  • Develop customer journeys and engagement strategies.
  • Integrate Pega with enterprise APIs, data platforms, and AI services.
  • Troubleshoot and optimize AI and decisioning solutions.
  • Support AI governance, model governance, and responsible AI requirements.
  • Follow Pega guardrails and implementation best practices.

Qualifications
Bachelor's Degree and 8 years of experience in Software Application Development and Maintenance
OR
High School Diploma or GED and 12 years of experience in Software Application Development and Maintenance
Area of Experience : Pega CDH

Preferred Qualifications
  • 5+ years of hands-on Pega CDH experience.
  • 3+ years of hands-on Pega AI experience.
  • Experience implementing Pega Knowledge Buddy.
  • Experience implementing Pega Voice AI.
  • Experience with Pega AI capabilities and AI-powered workflows.
  • Experience integrating LLMs and AI services.
  • Strong experience with Next-Best-Action Designer.
  • Strong experience with Strategy Designer.
  • Strong experience with adaptive and predictive models.
  • Strong experience with customer decisioning.
  • Strong experience with REST APIs.
  • Strong experience with JSON, XML, and SQL.
  • Experience with real-time and event-driven integrations.
  • Pega Certified Decisioning Consultant (PCDC).
  • Pega Lead Decisioning Architect certification.
  • Banking or financial services experience.
  • Experience with AI governance and model governance.
  • Experience with enterprise AI implementations.
  • Experience with customer engagement and personalization.

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
If hired in North Carolina the base pay for this position is generally between $130,109 and $170,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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