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Peek Pro Jobs (NOW HIRING)

Exterior Medics

General Application

Springfield, VA

Take a sneak peek here...Who is Exterior Medics? How this works: Once you submit an application ... Pro-rated Gym Membership * Company Vehicle * Up to date company electronics * Regular company ...

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How much do peek pro jobs pay per year?

As of Jun 8, 2026, the average yearly pay for peek pro in the United States is $76,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $88,500.00 per year, depending on experience, location, and employer.

How does a Peek Pro Specialist typically collaborate with tour operators and internal teams to ensure smooth booking operations?

A Peek Pro Specialist works closely with both external tour operators and internal support or product teams to facilitate seamless booking and reservation processes. This often involves troubleshooting system issues, providing training or onboarding for new operators, and relaying feedback to product development for platform improvements. Regular communication and coordination are key, as Peek Pro Specialists act as a bridge between clients and the technical teams, ensuring that both user needs and system capabilities are well aligned for optimal service delivery.

What is the difference between Peek Pro vs Tour Guide?

FeaturePeek ProTour Guide
Primary RoleTour booking and management platformConducts tours and provides customer experiences
Required CredentialsBusiness management, scheduling skillsKnowledge of tour routes, customer service skills
Work EnvironmentOffice-based, online platformOutdoor or indoor tour locations
Industry UsageTour operators, activity providersTour companies, adventure providers

Peek Pro is a software platform designed to help tour operators manage bookings, scheduling, and payments. In contrast, a Tour Guide is a person who leads tours, providing customer service and local knowledge. While Peek Pro supports tour businesses behind the scenes, a Tour Guide is directly involved in delivering the customer experience. Both roles are essential in the tourism industry but serve different functions.

What is a Peek Pro?

Peek Pro is a software platform designed for tour and activity operators to manage their bookings, schedules, payments, and customer interactions. It provides tools for online reservations, resource management, point-of-sale, and marketing analytics. Peek Pro helps businesses streamline their operations, improve customer experiences, and increase sales by automating many administrative tasks and integrating with various third-party apps.

What are the key skills and qualifications needed to thrive as a Peek Pro Specialist, and why are they important?

To thrive as a Peek Pro Specialist (support or onboarding role for Peek Pro software), you need a solid understanding of SaaS platforms, customer onboarding processes, and technical troubleshooting, typically supported by experience in customer support or software implementation. Proficiency with the Peek Pro reservation system, CRM software, and online communication tools is essential. Strong problem-solving abilities, patience, and excellent communication skills help you guide clients and resolve their issues effectively. These skills ensure clients successfully adopt the platform, leading to high customer satisfaction and retention.
More about Peek Pro jobs
What are the most commonly searched types of Peek Pro jobs? The most popular types of Peek Pro jobs are:
What job categories do people searching Peek Pro jobs look for? The top searched job categories for Peek Pro jobs are:
Peek Pro jobs near you
Infographic showing various Peek Pro job openings in the United States as of May 2026, with employment types broken down into 6% As Needed, 54% Full Time, 23% Part Time, 8% Temporary, 4% Nights, and 5% Summer. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $76,000 per year, or $36.5 per hour.
Client Solutions Retention Representative (Cox Business)

Client Solutions Retention Representative (Cox Business)

Cox Communications

Las Vegas, NV

$17.40 - $26.06/hr

Full-time

Medical, Life, Retirement, PTO

Posted 6 days ago

Cox Communications rating

8.5

Company rating: 8.5 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

6th of 76 rated telecommunications companies

Job description

Great relationships don't just happen - they're built with trust, authenticity and a spark of curiosity. If you've got the talent to turn connections into meaningful partnerships, we want to hear from you.
At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies.
We're on the hunt for a Client Solutions Retention Representative who loves connecting with people and making an impact. This is your chance to build relationships, create lasting solutions and help businesses succeed - all while driving revenue and advancing your own career.
Ready to work with a team that's as invested in your success as you are? Let's talk!
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
  • A competitive salary and top-notch bonus/incentive plans.
  • A pro-sales culture that honors what salespeople (like you!) contribute to our success.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • A true team environment, with 3 days of real-life collaboration in the office.
  • Comprehensive healthcare benefits, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Professional development and continuing education opportunities.
  • Access to financial wellness/planning resources.

Check out all our benefits.
What You'll Do
You'll be the hero who keeps our small-to-medium business customers happy, loyal and thriving. Your mission? Reduce controllable churn by solving problems, offering tailored incentives and uncovering upsell opportunities that truly meet customers' needs while also assisting with billing related inquiries Here's a look at what you'll be doing:
  • Answering customer disconnect calls and resolving issues, saving the day with creative solutions and attractive offers.
  • Answering customer billing calls creating a best in class experience while assisting with billing related needs.
  • Driving additional revenue with a focus on customer needs and exploring upsell opportunities.
  • Making outbound calls to inform customers about referral programs, new products, enhanced packages or simply to renew, save or upgrade their services.
  • Reaching out to customers nearing contract expiration (3-6 months out) to secure renewals and identify opportunities to upsell.
  • Negotiating pricing, products, promotions and terms with clients while performing calculations for fees, time periods, pro-rations and competitive comparisons.
  • Troubleshooting and resolving service, pricing or technical issues, ensuring customers feel heard and supported.
  • Working with sales support to find the best solutions and resolve installation or service challenges.
  • Educating customers on how to maximize their Cox Business products and services, including features, billing and charges.
  • Managing sales orders with the sales support team and provide valuable customer insights to the marketing team to help shape future strategies.

Who You Are
You're an empathetic listener with a knack for solving problems. Here's what sets you apart:
Minimum Qualifications:
  • 5+ years of relevant experience, or a high school diploma/GED with 3 years of experience, or an associate/bachelor's degree in a related field.
  • Proficiency with computers and common business software.

Preferred Qualifications:
  • An associate's degree or technical certifications in a related discipline.
  • B2B sales experience with a proven track record of meeting quotas.
  • Background in revenue generation or customer retention roles.
  • Experience in the communications industry or with a major communications equipment vendor.

USD 17.40 - 26.06 per hour
Compensation:
Hourly pay rate is in the range of $17.40 - $26.06/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $28,340.00.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

What Cox Communications employees say

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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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