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Pc Help Desk Jobs (NOW HIRING)

Planet Depos LLC

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In ... HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS: * Provide phone and helpdesk support for local and off ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In ... HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS: * Provide phone and helpdesk support for local and off ...

Leidos

Help Desk Administrator

Orlando, FL · On-site

$50K - $91K/yr

Hands-on Experience with PC Applications- M365 * Experience as a customer service/help desk agent * Experience in call-taking * Experience in working with US government customers. DABAOPP1 If you're ...

LESLIES POOLMART INC

Help Desk Specialist

Phoenix, AZ · Hybrid

Basic PC knowledge in order to correctly log and assign help desk requests. * Experience with operating or supporting retail point of sale systems is a plus. Leslie's provides a robust benefits ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...

nLeague Services Inc

Help Desk Analyst

Denver, CO · On-site

$21 - $28.75/hr

Help Desk Analyst Department: CO OIT Location: 601 East 18th Avenue Suite 250 Denver, Colorado ... Diagnoses and resolves PC and simple software problems using a variety of diagnostic tools; uses ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

Install, configure, maintain and upgrade PC software. * Tier 1 Networking and troubleshooting as well as support Qualifications for Help Desk Technician * Experience working in a help desk ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

Ability to use Help Desk software. * Working knowledge of current corporate PC-based desktop environments. * Ability to gain knowledge of total IS responsibilities and contacts. * Be familiar with ...

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Pc Help Desk information

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$12

$23

$33

How much do pc help desk jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for pc help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Pc Help Desk vs Technical Support Specialist?

AspectPc Help DeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (often similar)
Work EnvironmentHelp desks, call centers, onsite supportHelp desks, remote support, onsite troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, tech support firms, corporate IT
Common Search/ComparisonYesYes

Both Pc Help Desk and Technical Support Specialist roles involve troubleshooting hardware and software issues, often requiring similar certifications and working in comparable environments. The main difference lies in terminology; 'Help Desk' typically refers to entry-level support roles focused on user assistance, while 'Technical Support Specialist' may imply a broader scope or slightly more specialized technical tasks. Overall, they are closely related roles within IT support teams.

Is help desk a good career?

A help desk role, such as a PC Help Desk technician, is a viable entry-level IT career that involves troubleshooting hardware and software issues, often requiring knowledge of operating systems and remote support tools. It offers opportunities for skill development, certifications, and advancement into specialized IT fields, making it a stable option for those interested in technology support. However, it can involve repetitive tasks and customer service challenges, which should be considered when evaluating the career path.

Is the Pc Help Desk still in demand?

The PC Help Desk role remains in demand as organizations continue to rely on computer systems and technical support. Professionals in this field with skills in troubleshooting, customer service, and familiarity with common hardware and software are sought after, especially in IT support and help desk environments.

What does a PC Help Desk support technician do?

A PC Help Desk support technician assists users with troubleshooting and resolving hardware, software, and network issues on computers. They often provide technical support via phone, email, or in person, and may use tools like remote desktop software to diagnose problems and ensure system functionality.
More about Pc Help Desk jobs

What cities are hiring for Pc Help Desk jobs?

Cities with the most Pc Help Desk job openings:

What states have the most Pc Help Desk jobs?

States with the most job openings for Pc Help Desk jobs include:

What are popular job titles related to Pc Help Desk jobs?

For Pc Help Desk jobs, the most frequently searched job titles are:

Pc Help Desk jobs near you
Infographic showing various Pc Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician

Rockville, MD • On-site

Planet Depos LLC
Legal Services • 201 - 500 employees
Learn more about Planet Depos LLCexternal

$24.04 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Description:

The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for troubleshooting problems through diagnostic tests and remote access to computers. They assist in coordinating PC hardware, software and peripheral installations, and upgrades. In addition, they provide support for telephony, operational activities, and other technologies, as directed. They must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed? to deal with demanding customers.


HELP DESK TECHNICIAN ESSENTIAL FUNCTIONS:

  • Provide phone and helpdesk support for local and off-site employees.
  • Diagnose system errors and other issues.
  • Follow-up with employees to ensure issues are resolved.
  • Assist with the onboarding and training of new employees.
  • Set up new employee accounts and delete terminated employee accounts.
  • Manage helpdesk tickets in a timely manner.
  • Utilize ticket tracking system to document all support incidents. 
  • Assist with maintaining inventory of hardware, software and support assets. 
  • Responsible for assisting employees with PC’s, mobile devices, printers, and related equipment (monitor, keyboard, mouse, hard drives, etc).
  • Support software applications, including troubleshooting programs, testing, and applying new software releases.
  • A basic understanding of Cybersecurity technologies (MFA, DUO, MDM, etc.)
  • Meet SLA’s, KPI’s and Metrics as defined.
  • Primary onsite work at the Rockville Md. Office to assist in supporting the company’s physical office (e.g., connections for employees’ workstations and phones, wireless access points, routers, computer server room, etc.).
  • Possible additional travel may be required to satellite PD offices in the DMV area.
  • Possible after-hours/weekend work.
  • Ability to lift up to 50lbs
  • Perform other duties as assigned.

HELP DESK TECHNICIAN LOCATION:

Rockville, MD


HELP DESK TECHNICIAN SHIFT:

9:00am - 5:00pm EST Monday - Friday


HELP DESK TECHNICIAN COMPENSATION:

$24.04 - $27.00 per hour


BENEFITS:

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Life Insurance
  • Voluntary Long Term Disability
  • PTO
  • Paid Holidays
  • 401(k)
  • Employee Assistance Program (EAP)
  • Maternity Leave
Requirements:

Minimum of 2 years’ experience in Information Technology, specifically in user support for hardware/software problems. Good understanding of computer systems? mobile devices? and other tech products. Ability to diagnose and solve basic technical issues. Must have great attention to detail and excellent verbal and written communication skills. Must be motivated, organized, and work well under pressure. Must be able to work well without direct supervision. Must have a strong sense of urgency and ability to prioritize. Ability to lift up to 50lbs Strong Background In: Microsoft Active Directory Active Directory User Management Group Policy Management NTFS Permissions Office 365 and Azura cloud services Intune Management Conditional Access Policies Privileged Identity Management Office 2010 and above Required EOE M/F/D/V

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