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Pc Help Desk Jobs in Kansas (NOW HIRING)

City of Topeka, Kansas

IT Help Desk Technician

Topeka, KS · On-site

$26.14 - $28.28/hr

The City of Topekas Information Technology department is seeking a motivated Help Desk Technician ... Install, configure and support PC and mobile operating systems, desktop applications and software ...

Vets Hired

PC Support Technician

Leavenworth, KS

Job Summary The PC Support Technician provides desktop and technical support to military, civilian ... Provide help desk and desktop support and resolve technical issues. * Install, configure ...

Vets Hired

PC Support Technician

Leavenworth, KS

Job Summary The PC Support Technician provides desktop and technical support for end users by ... Provide help desk and desktop support for hardware, software, and operating system issues.

Advantage Tech

Service Desk Technician

Olathe, KS · On-site

You will be helping out with computer replacements. General Responsibilities: Provides proactive ... Knowledge of Client PC connectivity, e.g., Ethernet, TCP/IP, LAN/WAN, and VPN * Knowledge and ...

Advantage Tech

Service Desk Technician

Olathe, KS · On-site

$20/hr

You will be helping out with computer replacements. General Responsibilities: Provides proactive ... Knowledge of Client PC connectivity, e.g., Ethernet, TCP/IP, LAN/WAN, and VPN * Knowledge and ...

Motrex LLC

Desk Side Support Technician

Kansas City, KS · On-site

$19.25 - $26/hr

Overview The Desk Side Support Technician position is responsible for the day-to-day break-fix ... The role will provide IT support, including diagnosing and troubleshooting PC hardware and software ...

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Pc Help Desk information

See Kansas salary details

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How much do pc help desk jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for pc help desk in Kansas is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.49 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Pc Help Desk vs Technical Support Specialist?

AspectPc Help DeskTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (often similar)
Work EnvironmentHelp desks, call centers, onsite supportHelp desks, remote support, onsite troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, tech support firms, corporate IT
Common Search/ComparisonYesYes

Both Pc Help Desk and Technical Support Specialist roles involve troubleshooting hardware and software issues, often requiring similar certifications and working in comparable environments. The main difference lies in terminology; 'Help Desk' typically refers to entry-level support roles focused on user assistance, while 'Technical Support Specialist' may imply a broader scope or slightly more specialized technical tasks. Overall, they are closely related roles within IT support teams.

Is help desk a good career?

A help desk role, such as a PC Help Desk technician, is a viable entry-level IT career that involves troubleshooting hardware and software issues, often requiring knowledge of operating systems and remote support tools. It offers opportunities for skill development, certifications, and advancement into specialized IT fields, making it a stable option for those interested in technology support. However, it can involve repetitive tasks and customer service challenges, which should be considered when evaluating the career path.

Is the Pc Help Desk still in demand?

The PC Help Desk role remains in demand as organizations continue to rely on computer systems and technical support. Professionals in this field with skills in troubleshooting, customer service, and familiarity with common hardware and software are sought after, especially in IT support and help desk environments.

What does a PC Help Desk support technician do?

A PC Help Desk support technician assists users with troubleshooting and resolving hardware, software, and network issues on computers. They often provide technical support via phone, email, or in person, and may use tools like remote desktop software to diagnose problems and ensure system functionality.
Pc Help Desk jobs near you
Infographic showing various Pc Help Desk job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $38,744 per year, or $18.6 per hour.

IT Help Desk Technician

Topeka, KS • On-site

City of Topeka, Kansas
1 - 5K employees
Learn more about City of Topeka, Kansasexternal

$26.14 - $28.28/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 18 days ago

City Of Topeka rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

The City of Topekas Information Technology department is seeking a motivated Help Desk Technician to join its team. This position serves as a trusted resource for employees across the organization, providing direct support, technical assistance and guidance to resolve issues and ensure users have the tools needed to remain productive.

This position is responsible for the provisioning, maintenance, and support of PCs, mobile devices, and related equipment; it also supports Microsoft Windows operating systems, the Microsoft Office Suite, and a range of desktop applications.

Additionally, this position works closely with network engineers, application and software support teams, telecommunications specialists, and structured cabling technicians to ensure seamless IT operations.

What you'll do:

  • Respond to and process requests obtained through the IT service desk system.
  • Install, configure and support desktop, laptop, mobile devices, printers, and other systems.
  • Install, configure and support PC and mobile operating systems, desktop applications and software systems.
  • Participate in asset management lifecycle inventory activities for assets in the IT service desk system.

The ideal candidate:

  • Has excellent customer service skills.
  • Is a skilled multi-tasker with the ability to manage multiple priorities and deadlines.
  • Has the ability to diagnose, troubleshoot and resolve technical issues.

Minimum qualifications:

  • Associates degree or graduation from a vocational school in a field applicable to the Information Technology field is preferred.
    • With an Associates degree or graduation from a vocational school, demonstrated experience working in an IT service desk environment installing, configuring and supporting desktops, laptops, mobile devices, printers, scanners and related equipment is preferred.
  • Without an Associates degree or graduation from a vocational school, a high school diploma or its equivalent is required.
    • With a high school diploma or its equivalent, two years of experience working in an IT service desk environment installing, configuring, and supporting desktops, laptops, mobile devices, printers, scanners and related equipment is required.
  • Comptia A+ certification is preferred. MCA Modern Desktop Administrator certification is desirable with MCP desktop certification acceptable.
  • Must possess and maintain a valid Kansas drivers license and must be insurable within the standards set by the City of Topekas insurance carrier.
  • Must pass an extensive background check, including a Criminal Justice Information System (CJIS) background check.

Entry Rate of Pay: $26.14 - $28.28 per hour, depending on qualifications
Click here to view the full position description (Please right-click and open in a new tab)

The City of Topeka offers a comprehensive benefits package, including:

  • Health/Dental/Prescription Insurance
  • Kansas Public Employee Retirement System.
  • Generous paid Vacation and Sick leave
  • Paid Life/Long Term Disability Insurance
  • Deferred Comp Savings Plan
  • Short-Term Disability Insurance
  • Tuition Reimbursement
  • Free Onsite Health & Wellness Clinic
  • Free in-house fitness facility
  • Employee Assistance Program

The City of Topeka is an Equal Opportunity Employer

What City Of Topeka employees say

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