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Comptia Help Desk Jobs (NOW HIRING)

FLEXTECS LLC

Help Desk

Atlanta, GA · On-site

$18.50 - $25.25/hr

The Help Desk Analyst troubleshoots hardware and software issues, documents support activities ... CompTIA Network+ certification. Microsoft 365 Fundamentals or other Microsoft certification.

Base2 Solutions

Help Desk Lead

Miami, FL · On-site

Help Desk Lead Base-2 Solutions is seeking a Help Desk Lead to support USSOUTHCOM J26 ENHANCED ... CompTIA A+. Required Education and Experience Equivalency * Bachelor's degree in Information ...

RecruitTalent LLC.

Help Desk Lead

Washington, DC · On-site

$40 - $55/hr

Possess an industry specific certification such as CompTIA A+ certification, Microsoft Certified Solutions Expert (MCSE), Help Desk Institute (HDI) certification, or equivalent * Have expert working ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... CompTIA A+, CompTIA Security+, or equivalent certification preferred. #techflow Benefits Founded in ...

Kelly Services

Help Desk Technician

Orlando, FL · On-site

$22/hr

Providing Help Desk support to resolve hardware and software issues for end-users * Developing and ... CompTIA A+ and CompTIA Network+ Certifications * Microsoft 365 Fundamentals (MS-900) What happens ...

Zigabyte Corporation

Help Desk Technician (HDI)

Montgomery, AL · On-site

$15.50 - $21/hr

Provide help desk support for all supported applications via phone/email. * Troubleshoot/diagnose ... Current Comptia Security+ (IAT Level II Training) Certification * Experience in providing advanced ...

Zigabyte Corporation

Help Desk Technician (HDI)

Montgomery, AL · On-site

$15.50 - $21/hr

Provide help desk support for all supported applications via phone/email. * Troubleshoot/diagnose ... Current Comptia Security+ (IAT Level II Training) Certification * Experience in providing advanced ...

JST

Help Desk Technician

Hurlburt Field, FL · On-site

$18.25 - $24.75/hr

The Help Desk Specialist will provide local and remote Technical Support Services for end user ... CompTIA Security+ certification * Customer Service experience About Joint Strategic Technologies ...

Zigabyte Corporation

Help Desk Technician (HDI)

Montgomery, AL · On-site

$15.50 - $21/hr

Provide help desk support for all supported applications via phone/email. * Troubleshoot/diagnose ... Current Comptia Security+ (IAT Level II Training) Certification * Experience in providing advanced ...

DCS Corporation

Help Desk Specialist

Westford, MA · On-site

The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... Pass the CompTIA Network+ within ninety days of hire if not already obtained. Desired Skills:

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Comptia Help Desk information

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How much do comptia help desk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for comptia help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Comptia Help Desk vs Network Support Specialist?

AspectComptia Help DeskNetwork Support Specialist
CertificationsCompTIA A+, Network+ (optional)CompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentHelp desk, technical support centers, remote supportNetwork operations, troubleshooting, on-site support
Job FocusEnd-user support, troubleshooting hardware/software issuesNetwork infrastructure, connectivity, and security

Comptia Help Desk roles primarily focus on assisting end-users with hardware and software problems, often in a help desk or remote support setting. Network Support Specialists concentrate on maintaining and troubleshooting network infrastructure, requiring more specialized networking certifications. While both roles involve technical support, they differ in scope and environment, with Help Desk roles being more user-focused and Network Support roles centered on network systems.

What cities are hiring for Comptia Help Desk jobs?

Cities with the most Comptia Help Desk job openings:

What are popular job titles related to Comptia Help Desk jobs?

For Comptia Help Desk jobs, the most frequently searched job titles are:

Infographic showing various Comptia Help Desk job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician

Ipswich, MA • On-site

Institution for Savings
Commercial Banking • 11 - 50 employees
Learn more about Institution for Savingsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Help Desk Technician

The Institution for Savings is seeking a Help Desk Technician to provide general in-house technical support, assisting with installation, maintenance and troubleshooting of personal computer hardware and software. Involves general network and system administration to ensure smooth and efficient operations.

Responsibilities: 

  • Answers, evaluates, and prioritizes incoming Help Desk request for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. 
  • Interviews user to collect information about problems and leads user through diagnostic procedures to determine source of error. 
  • Determines whether problem is caused by Software or hardware for example MS Word, MS Outlook, Jack Henry’s Xperience or other Bank supported software, printers, cables or telephone. 
  • Handles problem recognition, research, isolation, resolution and follow-up for routine user problems, referring to more complex problems to supervisor or tier II technical staff. 
  • Logs and tracks requests using Help Desk tracking system and maintain history records and related problem documentation. 
  • Prepare standard statistical reports, such as Help Desk incident reports. 
  • Analyzes and evaluates incident reports and makes recommendations to reduce Help Desk incident rate. 
  • Tests software and hardware to evaluate ease of use and whether products will aid users in performing work. 
  • Writes or revises user training materials as needed. 
  • Trains users on software and hardware as needed. 
  • Installs personal computers, software and peripheral equipment. 
  • Participates in a Saturday on-call rotation.
  • Writes or revises infrastructure run books/application materials as needed.

Job Qualifications: 

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Advanced knowledge of the Microsoft Office Suite.
  • Excellent written, verbal and interpersonal communication skills.
  • Strong organizational skills to perform and prioritize a high volume of tasks simultaneously.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Knowledge of Jack Henry Database software.
  • Knowledge of MCP, Microsoft 365 Certified Administrator, CompTIA IT Fundamentals+(ITF+) and/or CompTIA A+
  • Embrace a team-oriented culture and work collaboratively across the Bank to support the Bank’s strategic growth plans.

Hourly Range: $26.50-$35.00 

The salary range listed is just one component of the Bank’s total compensation package. Other rewards include fully paid medical, dental and vision insurance, as well as dollar-for-dollar 401(k) match up to 10%; life insurance; disability plan; pension plan after 2 years of service; generous vacation and paid-time off; and quarterly incentive. 

The Institution for Savings is an Equal Opportunity Employer. 

Member FDIC. Member DIF.