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Payment Posting Manager information

What are some common challenges faced by a payment posting manager, and how can they be addressed?

A Payment Posting Manager often encounters challenges such as managing high-volume transactions, ensuring accuracy in posting payments, and resolving discrepancies between payments and billing records. These challenges can be addressed by implementing robust quality control processes, leveraging automation tools to reduce manual errors, and fostering strong communication with billing and collections teams. Staying up to date with payer requirements and regularly training staff also helps maintain efficiency and compliance in the payment posting process.

What are the key skills and qualifications needed to thrive as a payment posting manager?

To thrive as a Payment Posting Manager, you need a solid background in medical billing, revenue cycle management, and accounting principles, typically supported by a bachelor’s degree in finance, accounting, or a related field. Familiarity with electronic health record (EHR) systems, payment posting software, and billing platforms such as Epic or Cerner is crucial. Attention to detail, strong analytical skills, and effective team leadership are standout soft skills for this role. These competencies ensure accurate payment processing, minimize errors, and optimize revenue collection for healthcare organizations.

What does a payment posting manager do?

A Payment Posting Manager oversees the process of recording and reconciling payments received from patients and insurance companies in a healthcare organization. They ensure that all payments are accurately entered into the billing system, resolve discrepancies, and manage a team of payment posting staff. Their role is crucial for maintaining up-to-date financial records and supporting effective revenue cycle management.

What is the difference between Payment Posting Manager vs Billing Specialist?

AspectPayment Posting ManagerBilling Specialist
CredentialsTypically requires experience in healthcare billing and knowledge of payment systemsUsually holds a certification in medical billing or related field
Work EnvironmentWorks in healthcare or hospital finance departments, overseeing payment processesWorks in medical offices or billing companies, handling patient invoices and claims
Employer & IndustryHospitals, healthcare providers, insurance companiesMedical practices, billing services, healthcare providers

The Payment Posting Manager focuses on managing the process of posting payments received from insurers and patients, ensuring accuracy and compliance. In contrast, the Billing Specialist primarily handles generating bills, submitting claims, and following up on payments. While both roles require knowledge of healthcare billing, the Payment Posting Manager has a broader oversight role related to payment reconciliation and system management.

What are the most commonly searched types of Payment Posting jobs in Delaware? The most popular types of Payment Posting jobs in Delaware are:
What are popular job titles related to Payment Posting Manager jobs in Delaware? For Payment Posting Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Payment Posting Manager jobs in Delaware look for? The top searched job categories for Payment Posting Manager jobs in Delaware are:
What cities in Delaware are hiring for Payment Posting Manager jobs? Cities in Delaware with the most Payment Posting Manager job openings:
Payment Posting Manager jobs near you

Patient Financial Services SBO Manager

Lancesoft INC

Dover, DE • On-site

$82K - $128K/yr

Full-time

Posted 14 days ago

Job description

Patient Financial Services SBO Manager
Location: Dover, Delaware
Job Type: Permanent | Full-Time
Schedule: Days
Salary: $82,950 – $128,565 per year

Position Overview

We are seeking an experienced Patient Financial Services (PFS) SBO Manager to lead and oversee Revenue Cycle operations, including patient billing, collections, cash application, customer service, financial counseling, and account reconciliation across multiple healthcare entities.

The ideal candidate will have strong healthcare revenue cycle and patient accounting experience, along with proven leadership skills and experience managing teams in a hospital or healthcare environment.

Key Responsibilities

  • Lead, supervise, and develop Patient Financial Services and Revenue Cycle teams.
  • Oversee patient billing, collections, financial counseling, and customer service operations.
  • Manage cash application, payment posting, deposits, refunds, credit balances, and payment reconciliation.
  • Monitor self-pay collections and collection agency performance.
  • Oversee the resolution of unidentified payments and missing remittances.
  • Review patient complaints and ensure timely, compliant resolution.
  • Monitor team performance, quality assurance, productivity, and departmental goals.
  • Provide employee training, performance evaluations, coaching, and career development.
  • Prepare performance reports and implement improvement plans when targets are not achieved.
  • Ensure compliance with applicable federal and state regulations, internal controls, and healthcare payer requirements.
  • Collaborate with internal departments and leadership to improve Revenue Cycle processes and patient financial services.

Required Qualifications

  • Bachelor's degree in business or related field preferred/required.
  • 5+ years of experience in patient accounting, third-party reimbursement, healthcare revenue cycle, or a related field.
  • Minimum 3 years of supervisory or leadership experience.
  • Experience with treasury management, cash application, or cash management.
  • Strong knowledge of healthcare billing, collections, payment posting, and revenue cycle operations.

Education Alternative: Candidates without a bachelor's degree may be considered with 8 years of progressive Revenue Cycle leadership experience. Candidates with a verified associate degree may qualify with 4 years of experience.

Preferred Qualifications

  • 7+ years of experience in patient accounting, third-party reimbursement, or related healthcare revenue cycle functions.
  • 5+ years of supervisory or management experience.
  • Experience with Epic SBO / Epic Revenue Cycle and/or INFOR is highly desirable.

Why Consider This Opportunity?

Join a healthcare organization where you can make a meaningful impact by leading revenue cycle operations, improving financial performance, developing teams, and enhancing the patient financial experience.

Apply today to be considered for this exciting permanent leadership opportunity in Dover, DE!
RS

Company Description

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

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About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

Social media

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