PFS/SBO Manager
Delaware City, DE ยท On-site
Lead all Patient Financial Services and Shared Business Office operations Manage billing, collections, insurance follow-up, payment posting, and patient account resolution teams Monitor and improve ...
Delaware City, DE ยท On-site
Lead all Patient Financial Services and Shared Business Office operations Manage billing, collections, insurance follow-up, payment posting, and patient account resolution teams Monitor and improve ...
Delaware City, DE ยท On-site
Lead all Patient Financial Services and Shared Business Office operations Manage billing, collections, insurance follow-up, payment posting, and patient account resolution teams Monitor and improve ...
Delaware City, DE ยท On-site
Lead all Patient Financial Services and Shared Business Office operations Manage billing, collections, insurance follow-up, payment posting, and patient account resolution teams Monitor and improve ...
Quick apply
Delaware City, DE ยท On-site
Lead all Patient Financial Services and Shared Business Office operations Manage billing, collections, insurance follow-up, payment posting, and patient account resolution teams Monitor and improve ...
Delaware City, DE ยท On-site
Lead all Patient Financial Services and Shared Business Office operations Manage billing, collections, insurance follow-up, payment posting, and patient account resolution teams Monitor and improve ...
Delaware City, DE ยท On-site
Lead all Patient Financial Services and Shared Business Office operations Manage billing, collections, insurance follow-up, payment posting, and patient account resolution teams Monitor and improve ...
Wilmington, DE ยท On-site
... insurance carrier. * Meet daily/weekly/monthly goals and expectations: call center metrics and recording evaluations, accurate payment posting, self-pay screening and account follow up guidelines ...
Wilmington, DE ยท On-site
... insurance carrier. * Meet daily/weekly/monthly goals and expectations: call center metrics and recording evaluations, accurate payment posting, self-pay screening and account follow up guidelines ...
... insurance carrier. * Meet daily/weekly/monthly goals and expectations: call center metrics and recording evaluations, accurate payment posting, self-pay screening and account follow up guidelines ...
... insurance carrier. * Meet daily/weekly/monthly goals and expectations: call center metrics and recording evaluations, accurate payment posting, self-pay screening and account follow up guidelines ...
Wilmington, DE ยท On-site
$17.75 - $22.75/hr
Reconcile EFT, check and credit card payments with payment postings and reports. Prepare daily ... Communicate effectively with both patients and insurance companies concerning claims. * Review ...
Wilmington, DE ยท On-site
$17.75 - $22.75/hr
Reconcile EFT, check and credit card payments with payment postings and reports. Prepare daily ... Communicate effectively with both patients and insurance companies concerning claims. * Review ...
Wilmington, DE ยท On-site
$17.75 - $22.75/hr
Reconcile EFT, check and credit card payments with payment postings and reports. Prepare daily ... Communicate effectively with both patients and insurance companies concerning claims. * Review ...
Quick apply
Wilmington, DE ยท On-site
$17.75 - $22.75/hr
Reconcile EFT, check and credit card payments with payment postings and reports. Prepare daily ... Communicate effectively with both patients and insurance companies concerning claims. * Review ...
Newark, DE ยท On-site
Reviews department budget, financial statements, and submits insurance payment records. * Develops ... Posting Updated: July 2026 Job Code: 1515
Newark, DE ยท On-site
Reviews department budget, financial statements, and submits insurance payment records. * Develops ... Posting Updated: July 2026 Job Code: 1515
Newark, DE ยท On-site
Reviews department budget, financial statements, and submits insurance payment records. * Develops ... Posting Updated: July 2026 Job Code: 1515 Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment ...
Newark, DE ยท On-site
Reviews department budget, financial statements, and submits insurance payment records. * Develops ... Posting Updated: July 2026 Job Code: 1515 Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment ...
Newark, DE ยท On-site
$19 - $21/hr
Educate patients on available payment options for uncovered services. As one of the essential ... Specialty1 Partners generates job postings and offer letters to assist with human resources and ...
Newark, DE ยท On-site
$19 - $21/hr
Educate patients on available payment options for uncovered services. As one of the essential ... Specialty1 Partners generates job postings and offer letters to assist with human resources and ...
Newark, DE ยท On-site
$19 - $21/hr
Educate patients on available payment options for uncovered services. As one of the essential ... Specialty1 Partners generates job postings and offer letters to assist with human resources and ...
Newark, DE ยท On-site
$19 - $21/hr
Educate patients on available payment options for uncovered services. As one of the essential ... Specialty1 Partners generates job postings and offer letters to assist with human resources and ...
Newark, DE ยท On-site
$63.50 - $74.75/hr
Reviews insurance payment records, department budget and financial statements. Develops and ... Posting Updated: July 2026 Job Code: 1501 Responsibilities California applicants: Please click here ...
Newark, DE ยท On-site
$63.50 - $74.75/hr
Reviews insurance payment records, department budget and financial statements. Develops and ... Posting Updated: July 2026 Job Code: 1501 Responsibilities California applicants: Please click here ...
New Castle, DE ยท On-site
$18.25 - $24.25/hr
... posting. * Post all payments, by line-item, received for physician's professional services into the practice management system including co-payments, insurance payments, and patient payments in ...
New Castle, DE ยท On-site
$18.25 - $24.25/hr
... posting. * Post all payments, by line-item, received for physician's professional services into the practice management system including co-payments, insurance payments, and patient payments in ...
New Castle, DE ยท On-site
$20 - $24/hr
... posting.Post all payments, by line-item, received for physician's professional services into the practice management system including co-payments, insurance payments, and patient payments in ...
Quick apply
New Castle, DE ยท On-site
$20 - $24/hr
... posting.Post all payments, by line-item, received for physician's professional services into the practice management system including co-payments, insurance payments, and patient payments in ...
New Castle, DE ยท On-site
$20 - $24/hr
... posting. * Post all payments, by line-item, received for physician's professional services into the practice management system including co-payments, insurance payments, and patient payments in ...
New Castle, DE ยท On-site
$20 - $24/hr
... posting. * Post all payments, by line-item, received for physician's professional services into the practice management system including co-payments, insurance payments, and patient payments in ...
New Castle, DE ยท On-site
$18.25 - $24.25/hr
... posting. * Post all payments, by line-item, received for physician's professional services into the practice management system including co-payments, insurance payments, and patient payments in ...
New Castle, DE ยท On-site
$18.25 - $24.25/hr
... posting. * Post all payments, by line-item, received for physician's professional services into the practice management system including co-payments, insurance payments, and patient payments in ...
... posting errors, and other issues. Follows proper control procedures for issuing refunds ... Calls payers as appropriate to obtain additional insight into claim processing and payment amount(s)
... posting errors, and other issues. Follows proper control procedures for issuing refunds ... Calls payers as appropriate to obtain additional insight into claim processing and payment amount(s)
Be Seen First
New Castle, DE ยท On-site
$18.25 - $22.25/hr
Responsibilities include verifying patient demographics, insurance eligibility, obtaining authorizations, reviewing/confirming procedures performed, processing and posting payments/adjustments.
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Be Seen First
New Castle, DE ยท On-site
$18.25 - $22.25/hr
Responsibilities include verifying patient demographics, insurance eligibility, obtaining authorizations, reviewing/confirming procedures performed, processing and posting payments/adjustments.
$19.84 - $29.76/hr
Be well-versed in payment plan and financial assistance options that are available to patients, and ... Coordinates patient care activities with insurance companies, care managers and physician office ...
New
$19.84 - $29.76/hr
Be well-versed in payment plan and financial assistance options that are available to patients, and ... Coordinates patient care activities with insurance companies, care managers and physician office ...
New
Wilmington, DE ยท On-site
$22.29 - $33.44/hr
Performs follow-up with insurance representatives to obtain claim status, payment and to resolve ... Post End Date Aug 1, 2026 EEO Posting Statement ChristianaCare offers a competitive suite of ...
Wilmington, DE ยท On-site
$22.29 - $33.44/hr
Performs follow-up with insurance representatives to obtain claim status, payment and to resolve ... Post End Date Aug 1, 2026 EEO Posting Statement ChristianaCare offers a competitive suite of ...
| Aspect | Insurance Payment Posting | Insurance Claims Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; familiarity with billing software | High school diploma or higher; knowledge of insurance policies and claims processing |
| Work Environment | Medical billing departments, healthcare facilities | Insurance companies, healthcare providers, billing offices |
| Primary Responsibilities | Applying payments to patient accounts, reconciling payments, updating billing records | Submitting claims, following up on denials, ensuring claim accuracy |
Insurance Payment Posting focuses on updating patient accounts with received payments, while Insurance Claims Specialists handle the entire claims process, including submission and follow-up. Both roles require knowledge of insurance procedures but differ in scope and daily tasks.

Other
Posted 9 days ago
We are seeking an experienced Patient Financial Services (PFS) Shared Business Office (SBO) Manager to lead hospital revenue cycle operations for a growing healthcare organization. This leadership position is responsible for overseeing all aspects of patient financial services, ensuring efficient billing operations, maximizing reimbursement, improving cash collections, and driving operational excellence throughout the revenue cycle.
The ideal candidate is a hands-on leader with extensive hospital billing and revenue cycle experience who is passionate about improving financial performance while delivering an exceptional patient financial experience.
What You''ll Do
As the PFS SBO Manager, you will oversee the daily operations of the Patient Financial Services department, ensuring efficient management of billing, accounts receivable, collections, denial management, payment posting, and patient account resolution.
You will partner closely with Finance, Patient Access, Health Information Management (HIM), Coding, Clinical Operations, Compliance, and Executive Leadership to optimize revenue cycle performance and achieve key financial objectives.
Key responsibilities include:
Lead all Patient Financial Services and Shared Business Office operations
Manage billing, collections, insurance follow-up, payment posting, and patient account resolution teams
Monitor and improve revenue cycle KPIs including AR Days, Cash Collections, Denial Rates, Clean Claim Rates, and Bad Debt
Develop and implement strategies to reduce denials and improve reimbursement
Analyze revenue cycle performance and identify opportunities for operational improvements
Ensure compliance with Medicare, Medicaid, Commercial Insurance, HIPAA, and CMS regulations
Manage department budgets, staffing, productivity, and performance metrics
Lead, mentor, and develop high-performing revenue cycle teams
Collaborate with Registration, Coding, HIM, Finance, and Clinical departments to improve financial outcomes
Prepare executive reports, dashboards, and operational analyses
Drive process improvement initiatives focused on automation, efficiency, and patient satisfaction
Manage vendor relationships, outsourced collections, and revenue cycle technology solutions
Qualifications Required
Bachelor''s degree in Healthcare Administration, Business Administration, Finance, Accounting, or a related field
Minimum 5 years of progressive experience in Hospital Patient Financial Services or Revenue Cycle Management
Minimum 3 years of leadership or management experience
Strong knowledge of hospital billing, insurance claims processing, accounts receivable, collections, denial management, and reimbursement
Experience working with Medicare, Medicaid, Commercial Insurance, and Managed Care payers
Strong analytical, organizational, and leadership skills
Excellent communication and interpersonal skills
Preferred
Master''s degree (MBA, MHA, MHSA)
HFMA or CRCR certification
Experience with Epic, Cerner, Meditech, or other hospital information systems
Lean Six Sigma or process improvement experience
Preferred Skills
Hospital Revenue Cycle Management
Patient Financial Services
Shared Business Office Operations
Accounts Receivable Management
Denial Management
Insurance Follow-Up
Revenue Integrity
Cash Collections
Financial Reporting
Performance Analytics
Leadership & Staff Development
Healthcare Compliance
Medicare & Medicaid Billing
Revenue Cycle KPIs
Process Improvement
Why Join Us?
Competitive salary and comprehensive benefits
Opportunity to lead a critical healthcare revenue cycle function
Collaborative leadership environment
Career advancement opportunities
Meaningful impact on patient financial services and organizational performance