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Payment Manager Jobs in Iowa (NOW HIRING)

Trice Healthcare

Coding Payment Resolution Spec

Des Moines, IA · On-site

$18.25 - $23.50/hr

Coding Payment Resolution Specialist Responsible for reviewing all post-billed denials (inclusive ... company, managed care organization or other health care financial service setting, performing ...

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Community Manager In Training

Des Moines, IA · On-site

You are expected to perform regular operational tasks such as collecting rent and loan payments, managing supplies and marketing materials, developing staff, and protecting all company assets. In ...

Bitco Corporation

Treasury Manager

Davenport, IA · On-site

You'll lead a team of six professionals who are responsible for cash management, payment processing, collections, and billing operations inclusive of customer servicing, while ensuring efficient ...

Bitco Corporation

Treasury Manager

Davenport, IA · On-site

You'll lead a team of six professionals who are responsible for cash management, payment processing, collections, and billing operations inclusive of customer servicing, while ensuring efficient ...

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Payment Manager information

What does a payment manager do?

A Payment Manager oversees and manages all payment-related processes within an organization, ensuring that payments to vendors, employees, and other stakeholders are accurate and timely. They are responsible for supervising payment teams, implementing payment policies, and maintaining compliance with financial regulations. Payment Managers also work closely with finance and accounting departments to reconcile transactions, prevent fraud, and improve payment systems. Their role is crucial in optimizing cash flow and maintaining the financial integrity of the business.

What are the key skills and qualifications needed to thrive as a payment manager?

To thrive as a Payment Manager, you need expertise in financial management, payment processing, and regulatory compliance, often supported by a degree in finance, accounting, or business administration. Familiarity with payment platforms, ERP systems, and knowledge of industry standards like PCI DSS or SWIFT is typically required. Strong analytical skills, attention to detail, and effective communication are crucial soft skills for managing transactions and coordinating with stakeholders. These capabilities ensure secure, efficient payment operations and help mitigate financial and compliance risks for the organization.

How does a payment manager typically collaborate with other departments to ensure efficient transaction processing?

A Payment Manager regularly works with teams such as finance, accounts receivable, IT, and customer service to streamline payment workflows and resolve transaction issues promptly. This role often involves coordinating with IT to implement or upgrade payment processing systems, partnering with finance to reconcile accounts, and supporting customer service teams in addressing payment-related inquiries. Effective communication and cross-departmental collaboration are key to ensuring payments are processed accurately and on time, minimizing errors and delays.

What is the difference between Payment Manager vs Payment Analyst?

AspectPayment ManagerPayment Analyst
Required CredentialsBachelor's degree in finance, accounting, or related field; certifications like CPP or CPA beneficialBachelor's degree in finance, accounting, or related field; certifications like CAP or CPA advantageous
Work EnvironmentOversees payment processes, manages teams, and collaborates with finance departmentsAnalyzes payment data, prepares reports, and supports payment processing improvements
Employer & Industry UsageCommon in finance, banking, and large corporationsFound in finance, accounting firms, and corporate finance departments

The Payment Manager focuses on overseeing payment operations and managing teams, while the Payment Analyst specializes in analyzing payment data and supporting process improvements. Both roles require similar educational backgrounds and certifications, but differ in responsibilities and scope within the payment process.

What are the most commonly searched types of Payment jobs in Iowa?

The most popular types of Payment jobs in Iowa are:

Payment Manager jobs near you
Infographic showing various Payment Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Manager - Payment and Customer Svc. - (Full-Time )

West Des Moines, IA • On-site

The Iowa Clinic
Health Care and Social Assistance • 501 - 1,000 employees

7.0

Company rating: 7.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

People enjoy working here

Good employer

Uninterrupted breaks

Learn more about The Iowa Clinicexternal

Full-time

Re-posted 3 days ago

Job description

Description
The Manager, Payments provides leadership and day-to-day oversight of the patient financial experience including customer service, payment posting and payment plans. You will drive performance against key revenue-cycle metrics, implement process improvements, and foster a high-performing, inclusive team culture. This role partners closely with clinic operations and other key stakeholders to ensure timely, accurate revenue capture and exceptional service delivery.
Job Duties and Responsibilities
  • Recruit, mentor, coach, and develop a high-performing team of customer service representatives and payment posting specialists
  • Define, track, and report on key performance indicators through dashboards and monitor daily and weekly workloads, monitor key volumes (e.g., calls, postings, payment plans) to adjust staffing or workflows to meet revenue-cycle targets.
  • Develop, document, and maintain standard operating procedures (SOPs) for all Central Billing Office processes.
  • Lead process-improvement initiatives to optimize efficiency, reduce errors, and accelerate cash flow.
  • Manage the customer service phone line to ensure calls are answered timely, escalations are handled promptly, and first-call resolution is maximized.
  • Monitor call-center metrics (abandonment rate, average handle time, first-call resolution).
  • Supervise payment posting workflows to guarantee accuracy and timeliness of cash application.
  • Lead or participate in organization-wide projects ensuring CBO requirements and impact are fully addressed.
  • Design and deliver ongoing training programs on best practices for new hires and existing staff.
  • Oversee quality-assurance reviews to ensure compliance with regulatory requirements, internal policies, and audit standards.
  • Performs other tasks as assigned.

Knowledge, Skills and Abilities Required:
  • Ability to effectively communicate with people from diverse professional, educational and lifestyle backgrounds both orally and in writing.
  • Ability to give, read and understand/follow written and verbal directions.
  • Ability to operate a computer, including proven general software skills and effective utilization of the Microsoft office suite.
  • Must demonstrate ability to utilize effective decision-making and problem-solving techniques.
  • Ability to relate favorably with people and gain their confidence.
  • Ability to work independently and interdependently with physicians, management, staff and external constituencies.
  • Requires organizational and self-motivational skills in prioritizing and managing multiple tasks with limited supervision.

Minimum Job Qualifications
Education: Bachelor's degree in business related field or equivalent work experience.
Licensure/
Certification: None.
Work Experience: Minimum of 5 years' experience in a billing office operation with at least 2 years in a leadership role. Customer service knowledge. Demonstrated ability to apply process management skills within the work site. Experience in handling customers. Experience in strategic planning and finance and the ability to understand how this impacts CBO.
Physical Requirements and Work Environment
Employees are subject to the risks inherent to working in a medical environment. This position functions in an office environment and requires
  • Extended periods of sitting with concentrated viewing of a computer monitor.
  • Manual dexterity necessary for inputting computer data and operation of business machines, i.e., copy and fax machines, calculators, etc.
  • Verbal and auditory ability necessary for communicating both in person and via the telephone and participating in oral conversations.
  • Visual acuity necessary for viewing computer screens, reading computer-generated reports and written instructions.
  • Mental ability necessary for assimilating information and utilizing effective decision-making and problem-solving techniques.
  • Emotional demands require working and remaining calm and professional in a potentially stressful, fast-paced environment. The environment may cause high stress levels due to constant interruptions, high volume, urgency of issues and interactions with a wide variety of personalities.
  • Position may require early morning and late evening hours for meeting attendance.

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